Protyre Autocare - Bridgend Princes Way Reviews 

1,906
TrustScore 4.5 out of 5

4.7

Bridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB


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Rated 5 out of 5 stars

Great service again by the team at Protyre Bridgend, nothing too much trouble and very competitive with their prices. A BIG shout out to Katie, her professionalism and attention to detail is as good... See more

Company replied

Rated 5 out of 5 stars

Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... See more

Company replied

Rated 4 out of 5 stars

I was treated really well on my arrival. I had discovered a screw in my front tyre. That was my reason for calling at Protyre Bridgend. Then I was told that my rear tyres were well worn and should be... See more

Rated 5 out of 5 stars

Excellent service for recharge of air conditioning system. Easy on-line booking system. Car now really cool inside. Many thanks.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, United Kingdom

  • 01656 657424

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,906)

34,696 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely friendly and very helpful

Extremely friendly and very helpful, I would 100% return to this professional garage.

19 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Dear Ian Pickering,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend Princes Way branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care -Protyre

Rated 5 out of 5 stars

Recharge of Air Conditioning

Excellent service for recharge of air conditioning system. Easy on-line booking system. Car now really cool inside.
Many thanks.

19 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Jeff,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Cheapest Aircon re-gas price around…

Cheapest Aircon re-gas price around with voucher code. Great service. In and out in no time at all.

19 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Marvin​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book

Easy to book, easy to find. Professional staff and the best hot chocolate! Work carried out on time. Aircon regas.
Thank you
Looking to do my MOT there next month.

19 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Nic,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service again by the team at…

Great service again by the team at Protyre Bridgend, nothing too much trouble and very competitive with their prices.
A BIG shout out to Katie, her professionalism and attention to detail is as good as it gets..

17 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Mr Bulgin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

I was treated really well on my…

I was treated really well on my arrival. I had discovered a screw in my front tyre. That was my reason for calling at Protyre Bridgend. Then I was told that my rear tyres were well worn and should be replaced. I was shown them and agreed. When they were being replaced it was noted that my brake pads and discs were worn. I then made an appointment to have these renewed. I was never pressured into anything but just told the truth and shown the problem. Katie deserves a particular mention as she was courteous and helpful. I will certainly be recommending Protyre to my friends and family.

12 August 2026
Rated 5 out of 5 stars

They where quick and professional

They where quick and professional

12 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Bobster,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good friendly service

Good friendly service
Efficient in their knowledge, and work

7 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Kathryn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and very competitive…

Excellent service and very competitive prices. Staff are really friendly.

5 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Mathew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As effective as usual

Professional outfit no messing around

5 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Relaxed and well greeted arrival

Relaxed and well greeted arrival. Quick and efficient service.

3 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Have used Protyre and Celtic tyres as…

Have used Protyre and Celtic tyres as it was for over 30 years.
Always well priced, fabulous honest good old fashioned customer service, with quick fitting.
Will say booking on line can be a ball ache is you want them ASAP, but definitely 5 star worthy

3 August 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Bridgend. We appreciate your long-standing loyalty.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Bryan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Friendly staff, competitive prices and excellent service. Good coffee in the waiting area too!

22 July 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Yvonne​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service all round

Excellent service from start to finish. Very lovely people there

20 July 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Nia,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Puncture repair

Went in unbooked with a puncture, reception was very good, had my car in and puncture repaired within 45 mins, can't fault the service

22 July 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Michal,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always good service

Always good service, staff are great.

22 July 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Mr Roberts,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service. Quick service/tyre replacement.

15 July 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Karen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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