Protyre Autocare - Belper Reviews 

480
•
TrustScore 5 out of 5

4.8

4 Campbell Street, DE56 1AP Belper, Derbyshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Very good value for money tyres and great service. Knowledgeable staff both in the call centre and the excellent mechanics who can guide you on the best tyres for your needs, find an appointment time... See more

Company replied

Rated 5 out of 5 stars

The team in Belper were amazing. I made the mistake of ordering the tyres on-line and they didn’t arrive for my appointment time. However, the man in charge that morning reorganised everything and I r... See more

Company replied

Rated 5 out of 5 stars

Polite, trustworthy, friendly and efficient staff, good local prices and choice of tyres on web site and on time service with no attempt at upselling. Everything you could want.

Company replied

Rated 5 out of 5 stars

Protyre recently did rear disc and pad change at short notice with no fuss. They checked around the car and reported the rear shocks (MoT advisory) had deteriorated and were also changed in the same v... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom

  • 01773 847140

4.8

Excellent

TrustScore 5 out of 5

480 reviews

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4.8

All reviews

(480)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Always willing to give advice

17 July 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr Wilkinson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Customer,

Thank you for taking the time to share your very positive feedback!

Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Geoffrey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My puncture was fixed promptly and…

My puncture was fixed promptly and efficiently. The engineer explained what he had done clearly and obviously took pride in his work

1 July 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr Thompson​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Got me in Quickly and swapped the tyres…

Got me in Quickly and swapped the tyres round as requested. Great service.

29 June 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Susan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Grant lies at Belper branch

Beware of how Grant(branch manager) works at Belper branch. He redeemed my groupon voucher for air con top up and didnt even top it up, making technical excuses - especially when he reassured me he wont redeem voucher if any faults. Lies and very unprofessional service here. Avoid this place otherwise u will get ripped off like i did.

Update - still waiting for call from Area Manager if they are bothered!

2nd update - Area manager (Chris) called and as expected more bs, lies and bias towards his mate Grant. Accusing me of lieing!
Now want me go to a branch to take gas out of my car, what a plonker!
Avoid this company as it's shite.

24 June 2026
Unprompted review
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Yogesh,

Thank you for taking the time to raise your concerns.

We can see from our records, that after receiving your call, your concerns have been raised with the Area Manager. They are currently investigating into this matter and will be in touch as soon as they can to discuss this further with you.

We apologise for any inconvenience caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Although there was a minor problem the…

Although there was a minor problem the team went the extra mile to rectify it.
Sometimes things do go slightly adrift but how people deal with it is very important

22 June 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr B,

We truly appreciate your kind words and are happy our in centre team could resolve the issue to your satisfaction. We value your understanding and feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr Glossop,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Team gave me great advice on tyres and…

Team gave me great advice on tyres and made sure i got the right size. fitted them quickly and got me back on the road quickly.

17 June 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr O'Halloran-Brown,

We appreciate you sharing your positive feedback! We are delighted our in centre team provided excellent advice and efficient service, getting you back on the road swiftly. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

19 June 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr McMillan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were immediately helpful and…

The staff were immediately helpful and sorted out the problems that I had with my car.

12 June 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Miss Robertson​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great value and service

Appointment system worked very well, guys at the depot knew their stuff, fast, efficient and friendly.

11 June 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent staff and very knowledgeable

Excellent staff and very knowledgeable, have used several times

12 June 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Andrew,

We are delighted you consistently receive excellent service from our knowledgeable in centre team. Thank you for your feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Superb customer service went the extra…

Superb customer service went the extra mile to make me feel a valued customer.

8 June 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Ray​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

An absolutely brilliant garage in…

An absolutely brilliant garage in Belper. They helped me out with my son’s car giving friendly advice, replacing the tyre, windscreen wipers and sorting the alignment. I would not hesitate to recommend this garage to anyone. Thank you!

6 June 2026
Unprompted review
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Jo,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really helpful at the Belper branch

Really helpful at the Belper branch, went in as I need my aircon doing. Then asked about some prices on tyres and got a good deal on some premium tyres that wasn’t much more than mid range so really pleased I asked. Grant and Josh were both very helpful throughout booking it in to when I was handed the keys back! Would definitely recommend the Belper branch really friendly and helpful.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great bunch of folks

Great bunch of folks. I booked wrong day, they moved it no question after calling.
Turned up and they got to it - finished quickly even used a towel on the seat. My car is toe-in from factory and the guy didn't want to set it to 0-deg since Honda didn't so they gave me a full refund on the tracking.

Absolutely amazing I know full well other tyre places would have either ignored the setup or not done it and charged anyway.

Top marks honestly, deffo going here next time too.

20 May 2026
Rated 5 out of 5 stars

Had a puncture in tyre and needed it…

Had a puncture in tyre and needed it early next day to travel a distance
They arranged a tyre immediately and fitted early next day so I could be on my way
Can’t speak highly enough of staff and their help
Would always recommend them

20 May 2026

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