Protyre in Ashford are a great team. I find the service and mot are excellent. They keep you informed and will always give health and safety checks and advise before fixing or changing anything. They... See more
Company replied
Location
Switch locationUnit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB
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Excellent service! I booked this in for a Gold service this week. Whilst waiting for them to open, I looked through my logbook and noticed the previous owner had carried out one in July. I spoke to... See more
Company replied
Excellent service as always from the many occasions Ive used protyre for tyres mot or car maintanace…! T
Company replied
Always courteous and respectful at reception and with looking after my car. Staff very helpful explaining what needed to be done and why. I feel confident that Protyre do only what needs to be done.
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Company details
About Protyre Autocare - Ashford Victoria Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, United Kingdom
- 01233 625962
4.8
Excellent
2K reviews
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Excellent service as always from the…
Excellent service as always from the many occasions Ive used protyre for tyres mot or car maintanace…!
T
4 November 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Tristan,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre in Ashford Excellent Team
Protyre in Ashford are a great team. I find the service and mot are excellent. They keep you informed and will always give health and safety checks and advise before fixing or changing anything. They are very knowledgeable and I would recommend this company for your car check-ups and more. Thank you.
27 March 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service!
I booked this in for a Gold service this week. Whilst waiting for them to open, I looked through my logbook and noticed the previous owner had carried out one in July. I spoke to the reception and he was fully understanding and cancelled the service- on the same day it was due! I asked them to carry out a diagnostic test for an issue I'd had, which they done instead. Picked it up after work and although they couldn't fix the issue, they gave me a garage recommendation. Very impressed with the friendly service I received.
30 October 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Vicky,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Starkey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pro tyre - Victoria Road Ashford
Staff extremely friendly, got me booked in the same day for 2 tyres at a reasonable price too.
Would recommend
24 October 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Nathan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Tracy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Clive,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Dear Mr Meacher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford Victoria Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent customer service
Excellent customer service. Nice to feel welcome along with the service received by the car lol.
21 October 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Carl,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always courteous and respectful at…
Always courteous and respectful at reception and with looking after my car. Staff very helpful explaining what needed to be done and why.
I feel confident that Protyre do only what needs to be done.
17 October 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Elcieb,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Penny,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Dear Mr W,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the support and care you received from our team at our Ashford Victoria Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre .
Reply from Protyre Autocare - Ashford Victoria Road
Hello Chuck,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All easy to book & operate time etc
All easy to book & operate time etc, Friendly team, all good.
14 October 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Stuart,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Shoddy incompetence.
Shoddy incompetence.
Replaced my exhaust which then FELL OFF 2 weeks later. Thankfully it didn't cause an accident to people behind!
For this reason I do not use them myself anymore but my husband took his car to them for MOT, they decided he needed a new exhaust and here we are a month later and his exhaust FELL OFF! Again thankfully it didn't happen on a fast moving road in traffic and cause an accident!
I would have thought fitting an exhaust would be something vehicle mechanics would do regularly and be fully capable of doing properly.
Once is a mistake, twice is pure incompetence, negligence and complete disregard for the safety of road users.
12 October 2026
Unprompted review
Reply from Protyre Autocare - Ashford Victoria Road
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent communication & friendly staff
Another excellent review for Protyre on Victoria Rd from us. This time for an MOT, battery replacement, etc. Service is always super, staff are very friendly and price was good. Many thanks!
7 October 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Lucy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience once again with…
Great experience once again with Protyre Ashford! They have been very helpful, professional and quick! Highly recommend them. A+ service
7 October 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Janina,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I cannot praise Ben highly enough
I cannot praise Ben highly enough. He has gone above and beyond again, getting a new battery fitted within a day, in spite of having very few staff.
1 October 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mrs Petts,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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