Turned up at 1pm for my appointment to have two front Bridgestone Potenza Sport Evo Tyres fitted. My front tracking was also carried out and I had a phone call to say my car was ready for collection j... See more
Company replied
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Turned up at 1pm for my appointment to have two front Bridgestone Potenza Sport Evo Tyres fitted. My front tracking was also carried out and I had a phone call to say my car was ready for collection j... See more
Company replied
A happy cheerful greeting on my arrival. Offered tea & coffee. I was called as soon as my car was ready as promised. Great customer service, I’ve used this particular Protyre numerous times over th... See more
Company replied
The assistance and help given to me at very short notice when I came from work and found I had a flat tyre, the lads at the shop were happy to get me sorted before they finished for the night which I... See more
Company replied
On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted... See more
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The Parade, Orbital Park, TN24 0HT, Ashford, Kent, United Kingdom
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Extremely efficient staff, very attentive and friendly, a good experience all around.
I dislike your pricing system.
I e. One price on the website, and a higher price in store. Had to quire it to get the price advertised on line .
Very wrong

Reply from Protyre Autocare - Ashford The Parade
The staff were very professional. I didn’t have an appointment but they fitted me in.
They were very quick.
Amazing service. Called in just to enquire re: 2 new tyres - Protyre did it straight away in just 30 mins at a good price plus balancing etc.
Booked an air con re -gas for my 15 year old micra. Amazing offer under £50. Excellent communication text and email. Booked for following day. Amazing customer service. Made ever customer feel like they mattered, nobody was left waiting. Finished within the hour. Well done to your team.Thank you for wonderful service.
On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted a year ago by Protyre what would n their opinion was the cause.
Really helpful and friendly! Have taken my car in several times and they were more than happy to check it out for me Very impressed
Friendly and polite staff. Once car was with mechanic They was quick and gave good service. From the moment of arrival and time of completion less that 30 mins.
We phoned round several garages you were the cheapest they also had problems getting one tyre off dealt with very professionally rang to keep us informed
I took my car to have a tyre checked , friendly polite staff , really good attitude.
I will most definitely go here again .
Tyre replacement was good and the replacement of the wheel nut was poor as I finally found it loose in the boot of my car
I had a fantastic experience with Protyre recently. I was away from home when I got a flat tyre, which could have been really stressful, but the team were incredibly kind and helpful from the moment I arrived. They sorted my car out straight away, with no hassle at all.
Their professionalism and willingness to help made a big difference, especially given the situation I was in. It’s reassuring to know there are still businesses that genuinely care about their customers. I wouldn’t hesitate to recommend them to anyone in need of quick, reliable service!
Always kind team and very willing to help when the situation required it, even when a booking hasn’t previously made. Very happy for years.
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