Protyre Autocare - Andover Reviews 

593
TrustScore 5 out of 5

4.8

Station Approach, Andover, SP10 3HN Andover, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Booked on a Friday morning for the Saturday morning at 0930. Plans changed and I called up to see if they could fit me in on the Friday afternoon. Answer was yes so I went straight in & was sorted... See more

Company replied

Rated 5 out of 5 stars

I went into Protyre Andover today with a slow puncture in one of my tyres. I was blown away by the service I received. Rather than try to sell me a new tyre they quickly located a nail in the tyre and... See more

Company replied

Rated 5 out of 5 stars

Friendly customer service, professional quick dealing with my car, full service of the aircon diagnosis and refill. Now have lovely cold car

Company replied

Rated 5 out of 5 stars

I had had a low pressure warning light on dashboard for weeks causing me anxiety and visiting tyre place 3 times to get tyres checked and always told ok. My garage found a screw in the back passenger... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Station Approach, Andover, SP10 3HN, Andover, Hampshire, United Kingdom

  • 01264 355382

4.8

Excellent

TrustScore 5 out of 5

593 reviews

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4.8

All reviews

(593)

33,213 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly customer service

Friendly customer service, professional quick dealing with my car, full service of the aircon diagnosis and refill. Now have lovely cold car

30 May 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Diane​,

We would like to thank you for sharing your feedback regarding the service you received at our Andover branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Service at Protyre Andover

I went into Protyre Andover today with a slow puncture in one of my tyres. I was blown away by the service I received. Rather than try to sell me a new tyre they quickly located a nail in the tyre and even demonstrated how they would repair it. That could not have been more helpful. I was in and out in 20 minutes!

4 July 2026
Unprompted review
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The whole thing was seamless

The whole thing was seamless. The staff were most helpful and knowledgeable a professional outfit

3 July 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Tim​,

We would like to thank you for sharing your feedback regarding the service you received at our Andover branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

1 July 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Staff and Accomodating

The guys fitted the job in and the price was good.

20 June 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Keith,

We appreciate your 5-star review! We're glad we could assist you efficiently and at a good price.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic flexibility for aircon service

Booked on a Friday morning for the Saturday morning at 0930.
Plans changed and I called up to see if they could fit me in on the Friday afternoon.
Answer was yes so I went straight in & was sorted by 1630 with freezing cold air conditioning

24 June 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Rob,

We are so glad we could accommodate your change of plans and get you sorted quickly! It's wonderful to hear you had a positive experience with our air conditioning service. Thank you for your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent Service

15 June 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really helpful and just got on with job…

Really helpful and just got on with job in hand efficiently.

8 June 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Mr Roll,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top class service

Unfortunately for me this is the 3rd time I’ve needed these guy’s assistance with a cracked wheel in the past year but once again they exceeded expectations not only in offering a service to sort it but the way they went about it! Polite, friendly and nothing too much trouble just all round nice guys (particularly the chap on reception, sorry didn’t get a name) but the Manager, the technician that looked at the car, all were absolutely great, thoroughly recommend this place for your motoring needs.

27 April 2026

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