Protyre Autocare - Aberystwyth Reviews 

496
TrustScore 4.5 out of 5

4.7

Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ Aberystwyth, Ceredigion, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Easy to preselect tyres etc online. Booking confirmed for work to be undertaken and order placed with my choice of date and time. Returned within the hour as quoted for completion, all ready to colle... See more

Rated 5 out of 5 stars

Called in hoping they could check my tracking which they did and whilst there I asked if they could regas my air con which again they obliged. Great bunch of young lads and nothing was too much troubl... See more

Company replied

Rated 5 out of 5 stars

Got a competitive quote from Liam for 2 new front tyres.Booked the car in for following day. All on time and quick turnaround! Decided to go with Liam’s recommendation to try the cheaper mid range Fal... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can’t recommend them enough! The service was friendly, professional, and efficient from start to finish. My tyres were replaced quickly and at a very fair price. They explained everythin... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ, Aberystwyth, Ceredigion, United Kingdom

  • 01970 611166

4.7

Excellent

TrustScore 4.5 out of 5

496 reviews

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4.7

All reviews

(496)

34,852 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient

Efficient, helpful and always re- assuring.

3 November 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Florence,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service will use again

I had an issue with a lorry on the way on holiday forcing me into the kerb damage both passenger side tyres and my alloys being on holiday I did not have local knowledge as where to go phoned them up and they could not have been more helpful have had tyres replaced in the last couple of months there prices were competitive!
They order in that day and phoned to let me know fitted efficiently and quickly will travel here to get my tyres when I need to next time!!!

22 October 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Shaun,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Mark was super friendly and helpful and…

Mark was super friendly and helpful and I can’t thank him enough for sorting my problem out. Give the man a raise!

8 October 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Mr Toy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, helpful, nothing was too much trouble. Everything was explained step by step. Would highly recommend Protyre to anyone in need of car care.

1 October 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Aberystwyth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top-Notch Tyre Replacement & Service

⭐️⭐️⭐️⭐️⭐️
I can’t recommend them enough! The service was friendly, professional, and efficient from start to finish. My tyres were replaced quickly and at a very fair price. They explained everything clearly and made sure I left feeling confident and safe on the road. Excellent customer care and top-quality work – I’ll definitely be coming back!

1 October 2025
Rated 5 out of 5 stars

My puncture was dealt with very quickly

My puncture was dealt with very quickly

22 September 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Bethan Watkin

We're happy to hear that your puncture was dealt with quickly. Thank you for your positive feedback; we appreciate it.

We will look forward to welcoming you again at our Aberystwyth branch in the future

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Always very helpul.

Always very helpul.

22 September 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, the team managed to fit me in last minute on a Friday evening when I found out I urgently needed new break pads and discs before a long drive.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, managed to fit me in last minute on a Friday evening when I urgently needed new break pads and discs before a very long drive.

Very helpful team, would definitely recommend!

10 September 2025
Rated 5 out of 5 stars
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Mr Hines,

We appreciate you taking the time to share your positive experience you had at our Aberystwyth branch;

we are so glad you were happy with our quick and efficient service.

We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Nothing short of exceptional service.

Nothing short of exceptional service.
The service manager Mark should be commended on his stellar performance, providing fantastic customer service during my most recent visit. Mark was fantastic

22 August 2025
Unprompted review
Rated 3 out of 5 stars

Disappointing experience

poor response or information sharing - unusually lengthy delays for a simple brake pad and disc changeover

13 August 2025
Unprompted review
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear David,

Thank you for bringing this to our attention and we are sorry to hear that your experience was not positive on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I got my wife car back on the road…

I got my wife car back on the road thanks to the staff at Protyre. Breaks fixed at a reasonable price in a few days.
Quick and friendly service. I would recommend Protyre and would use them again.

20 August 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Gareth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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