Prospect Estate Agency Reviews 

Nancy Marla kept us updated every step of the way. She dealt with our enquiries in a prompt and professional manner. She made the letting process very smooth and trouble free for me as a landlord. I would recommend her and Prospect Letting as a result of our positive experience.

It has been three years going to four since Prospect became my letting agent and so far i have no negative experience with them. They are very helpful with my concerns and they action immediately when needed especially when I have queries regarding the property. Thanks to my property Manager Emily Cross.

A very efficient agency. Any repairs are resolved by my agent Nancy in a timely manner. Would recommend them to friends.

Had the best experience from the start, from the property viewing to moving in. Nancy Suri MARLA is our property manager and has been professional throughout, answering all our questions clearly. I’ve had a really good experience as a tenant of a property managed by the Prospect team, especially Nancy, who has been extremely helpful. She always replies within a day and is very proactive in helping with anything we need. She’s kind, polite, and easy to talk to. Honestly, one of the best experiences I’ve had with an agent. I would definitely recommend her to others.

Emily Cross is highly professional in managing my rental property and I am very grateful for her help

Never had any issues letting out my flat via Prospect in Reading. They keep me updated and communication is good. Nancy Suri is great and keeps me updated with ongoing management & any tenant issues.

I have been renting with Prospect for the past 2 years now and my impression has been wonderful so far. My property manager Nancy has been very helpful through these 2 years of tenancy. Whenever I had issues, Nancy would promptly take action and resolve them without affecting my family's day to day life.

I would like to share my very positive experience with Prospect in Reading, Berkshire, and in particular express my sincere appreciation for my property manager, Nancy Suri.
From day one, Nancy has been absolutely outstanding. She ensured that my move-in process was smooth, well-organised, and stress-free, which set a great first impression. Since then, she has continued to provide consistently excellent service, responding to all queries promptly and ensuring that any issues are followed through to completion without delay.
Having rented several properties in the past, I can confidently say that Nancy truly stands out. Her methodical approach, attention to detail, and commitment to closing out matters efficiently are qualities that are not always easy to find. It is clear that she takes great pride in her work and genuinely cares about delivering a high standard of service.
Overall, my experience with Prospect has been very positive, and this is largely thanks to Nancy’s professionalism and dedication. I would highly recommend both the company and Nancy to anyone seeking a reliable and responsive lettings service.

Nancy has been our property manager for the past 3 years. She manages our property and handles issues properly.She is helpful, friendly, reliable, and easy to communicate with. We are happy with her service. As an owner, I’ve had a great experience with Nancy.

Emily C. at Prospect has been fantastic - right from initial contact with several no pressure viewings, always helpful with calm and clear communication, she has been extremely responsive and supportive with any issues from moving in to now living here happily for over a year, I would not hesitate to recommend her to support you with your tenancy.

When I moved into my new flat, I had a lot of fears. I didn’t know the area, I felt a bit unsure about some of the neighbours, and living alone after years in a shared house made everything feel like a big responsibility—especially managing all the expenses by myself.

But then I found in N.S. exactly the support I was looking for.

From the very beginning, she has been incredibly helpful. She gave me valuable advice, always made herself available—whether by email or post—and I also had the pleasure of meeting her in person. She is consistently present and reassuring, and I truly feel that no matter what issue may arise, I can rely on her support.

That sense of trust and reliability is what truly makes her work stand out.

Really thank you!
Adjo

I’ve had a very positive experience with Nancy so far. From the very beginning, she has been incredibly kind, helpful, and polite in all of our interactions. Her professionalism has really stood out, and she has made the whole process feel smooth and stress-free.
She handled everything efficiently, from the contract stage up to now, always taking the time to explain things clearly and ensure I was comfortable with each step. I really appreciate her friendly approach and willingness to help whenever needed.

Beth murphy is lovely she made sure to keep us updated and push things along when things were going slower and very helpful. also the lady who showed us round the flats was lovely too because we didn’t have a car at that point and she kindly drove us round. the only thing i’d say is don’t use the conveyancers they reccomend.. super expensive

We have been landlords with Prospect with Nancy looking out for our property. Nancy has always been responsive and helpful.

I’ve worked with Nancy for the past three years and have been consistently satisfied with the service provided. The company has managed my property efficiently and kept me well informed of any developments or changes relating to the apartment.

As an international owner, I’ve particularly appreciated their clear communication around updates to UK regulations, which has been very helpful.

Overall, a professional and reliable company to work with.

Very patient and helpful conversation with them. I have let the agency to manage my property in the past few years, almost nothing need to concern, and I can receive detailed updates regulargely from them, especially thanks Nancy for her kindly support. High recommended.

Nancy in Lettings is always helpful and efficiënt. Im very happy with her work xx

I’ve had a fantastic experience with this team. From day one, the staff has shown a level of professionalism and friendliness that is rare to find. Their communication is always quick and clear, making every process feel stress-free and efficient. I particularly want to highlight Nancy, she is incredibly proactive and helpful. Whenever something needs fixing, she is on it immediately, ensuring everything stays on track. It’s a relief to work with a company that truly prioritizes customer support.

As i am abroad, Nancy is managing my property letting and helped a lot for previous years. she is very good servcie and quick response. thanks for Prospect..

I've been renting from Prospect for years now, and Nancy Suri (in Reading) has always been very helpful and professional.