Proportunity Reviews 115

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I used Proportunity to get an extra loan when purchasing a house which I have now paid off. I found the process to set everything up really simple and communication between my mortgage broker and... See more

Rated 5 out of 5 stars

We are due to complete next week!!so exciting! So far the process has been really simple & straight forward & Brett has been super helpful with all the info & property searches. Our broker recommende... See more

Company replied

Rated 5 out of 5 stars

Super helpful customer service. Got put off from buying our first home because banks pulled out lower deposit mortgages. Dreaded the idea of frugal living for another year to save up the deposit gap.... See more

Rated 4 out of 5 stars

The process was smooth from proportunity. Would advice anyone to take the time to ask "stupid" questions on how the loan works, since it is an unusual setup. The loan does what it says on the tin but... See more

Company replied

Company details

  1. Mortgage Lender
  2. Property Investment

Written by the company

Put simply, we boost your deposit. We use breakthrough A.I. technologies to understand the potential of tomorrow – helping you buy a home today


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 5 out of 5 stars

Really impressed

I used Proportunity to get an extra loan when purchasing a house which I have now paid off. I found the process to set everything up really simple and communication between my mortgage broker and Proportunity was great.

I have since paid off the loan in a couple of instalments and each time have found communication excellent, especially when asking questions and clarifying terms. Matthew in particular went above and beyond to provide excellent customer service.

Have had a really positive experience with Proportunity!

24 May 2024
Unprompted review
Rated 3 out of 5 stars

Pros and cons

Had a loan and now repaid it.

Pros - you get a deposit boost and can afford a more expensive place. Cons - high interest rates, punitive exit fees and an equity share makes it very expensive.

Communication has been excellent throughout. But it took Proportunity a long time to extend the loan (so long the chain collapsed).

On the exit of my loan with Proportunity the valuation they insisted on was higher than what a bank was prepared to accept for a mortgage - less than ideal needing to cover that difference.

In overall, I would not use Proportunity unless that’s your only option.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Bought our dream home because of…

Bought our dream home because of Proportunity. The help and guidance along the way has been invaluable. One of the rare companies that go the extra mile for their customers no matter what

30 July 2022
Unprompted review
Rated 5 out of 5 stars

Proportunity gave us the ability to buy…

Proportunity gave us the ability to buy our own home; without them no bank would lend to us. They were excellent throughout the process, even stepping in with a new broker recommendation when our original one went out of business. I can't thank them enough. Highly recommended.

26 June 2022
Unprompted review
Proportunity logo

Reply from Proportunity

Hi A Gamble,

Thank you for taking the time to post a review, we really appreciate it!

We are so pleased to hear that you've had such a positive experience with Proportunity, this feedback is invaluable to us! Our team have really enjoyed supporting you in your home purchase.

Best wishes in your new home,
Team Proportunity

Rated 5 out of 5 stars

Great experience

All the staff were very friendly and helpful

24 June 2022
Proportunity logo

Reply from Proportunity

Hi Valentina,

Thank you for taking the time to post a review, we really appreciate it!

Really great to hear you've had such a positive experience. It was an absolute pleasure helping you get on the property ladder!

Please do let us know if there's anything else we can support you with :)

Team Proportunity

Rated 5 out of 5 stars

Better value analysis and lower mortgage cost

Thanks to Proportunity we could access a more competitive mortgage, at the same time their property value analysis gave us additional information for putting a well thought offer.

19 June 2022
Unprompted review
Proportunity logo

Reply from Proportunity

Hi Francisco,

Thank you for taking the time to post a review, we really appreciate it!

Really great to hear you've had such a positive experience with Proportunity. We love that we could support you to purchase your dream home using our property market algorithm.

Please let us know if there is anything else we can do to support you.

Team Proportunity

Rated 4 out of 5 stars

Superb service...

I felt as though more check-ins throughout the process could have been provided considering being a first time buyer. However it was overall a smooth and great service as and when I spoke to the staff. I will be sure to recommend to everyone I know and on my youtube channel.

16 June 2022
Unprompted review
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Reply from Proportunity

Hi Elizabeth,

Thank you for taking the time to post a review, we really appreciate it!

Really great to hear you've had such a positive experience with us, we will be sure to pass the positive feedback on.

We are so happy that we were able to support you in your property purchase! We do pride ourselves on helping people to get onto the property ladder to purchase a home they truly want :)

Please let us know if there is anything else we can do to support you.

Best wishes and many happy memories in your new home,
Team Proportunity

Rated 5 out of 5 stars

Just wanted to say a massive Thank You…

Just wanted to say a massive Thank You to Proportunity! They not only provided us the chance to buy our dream home (when we thought there wasn't a chance to do so), but also made sure that each step of the process was as painless as possible. Can't express my gratitude enough to their Customer handling team and we are over the moon with our home purchase! Would highly recommend to anyone struggling with getting on the property ladder!

9 May 2022
Proportunity logo

Reply from Proportunity

Hi Ian,

Thank you for taking the time to post a review, we really appreciate it!

We will be sure to share your feedback with the Customer Success team.

We are so pleased to hear that you've had such a positive experience with Proportunity, this feedback is invaluable to us! Our team have really enjoyed supporting you in your home purchase.

Best wishes in your new home,
Team Proportunity

Rated 5 out of 5 stars

Highly recommended

Fantastic company, love how their data can help you find under valued homes, and their home finding service is brilliant. With proportunity I could buy the house with a garden that I really wanted.

6 May 2022
Unprompted review
Proportunity logo

Reply from Proportunity

Hi Sarah,

Thank you for taking the time to post a review, we really appreciate it!

We love that we could support you to purchase your dream home using our property market algorithm.

Please let us know if there is anything else we can do to support you.

Team Proportunity

Rated 5 out of 5 stars

Proportunity has been amazing! (Due to complete next week) 😃

We are due to complete next week!!so exciting! So far the process has been really simple & straight forward & Brett has been super helpful with all the info & property searches. Our broker recommended them & did all the application & paperwork. I was abit reluctant to go ahead with Proportunity but without it just wouldn’t be possible to get the home we wanted, really helped boost our deposit, thanks guys! As a first time buyer Proportunity has been amazing. Would defo recommend them! 😃 ( I’ll be back to update next week after completion )

30 April 2022
Unprompted review
Proportunity logo

Reply from Proportunity

Hi Syrat,

Thank you for taking the time to post a review, we really appreciate it!

Really great to hear you've had such a positive and seamless experience with us, we will be sure to pass the positive feedback on.

We are so happy that we were able to support you in your property purchase! We do pride ourselves on helping people to get onto the property ladder to purchase a home they truly want :)

Please let us know if there is anything else we can do to support you.

Best wishes and many happy memories in your new home,
Team Proportunity

Rated 1 out of 5 stars
Proportunity logo

Reply from Proportunity

Hi Ms Kaur,

Thank you for taking the time to post a review.

We’re sad you gave us this rating and you don’t find Proportunity to be useful.

Upon looking into this further for you, we see that you weren’t available to speak with a mortgage broker to see if you are eligible for the Proportunity product.

We would be more than happy to arrange this call for you with the mortgage broker to share more information about all things Proportunity!

Please contact support@proportunity.co if you would like us to book you in and we will try and support you in any way we can!

Please do not hesitate to reach out to us again should you need any other assistance at all.

Wishing you the best and success on your home buying journey!

Thank you,
Team Proportunity

Rated 5 out of 5 stars

They are so helpful

29 April 2022
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Reply from Proportunity

Hi Abdullah,

Thank you for taking the time to post a review, we really appreciate it!

Really great to hear you've had such a positive experience with Proportunity.

Please let us know if there is anything else we can do to support you :)

Team Proportunity

Rated 5 out of 5 stars

So far we are happy

So far we are happy. We bought our first property with a help of proportunity. Process was pretty simple.

29 April 2022
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Reply from Proportunity

Hi Eva,

Thank you for taking the time to post a review, we really appreciate it!

Really great to hear you've had such a positive experience with Proportunity. We are so happy that we were able to support you in your first property purchase!

Please let us know if there is anything else we can do to support you

Best wishes and may you have many happy memories in your new home,
Team Proportunity

Rated 1 out of 5 stars

Not helpfull at all !!

Not helpfull at all !!! There is no difference between what bank is giving me and you....

29 April 2022
Proportunity logo

Reply from Proportunity

Hi Ionut,

Thank you for taking the time to post a review.

Affordability is based on each individual’s financial circumstances. With this in mind, some customers may find that adding a shared equity loan does not improve their overall home budget, whilst others find that their budgets are boosted by a significant amount.

Due to this, we ensure that we put our customers in touch with an independent FCA-regulated mortgage broker, who can look at their individual financial circumstances. The broker’s role is to support customers in finding a mortgage product which suits their specific financial circumstances and needs.

Proportunity’s goal is to support as many people as possible to get onto the property ladder, but unfortunately no matter how hard we try, some things are not in our control. As was with your case, based on the mortgage broker’s assessment.

We are sad to learn that we are unable to support you in your home-buying journey at this stage.

Please feel free to reach out to us if there is anything else we can do to support you.

Team Proportunity

Rated 5 out of 5 stars

100th review?

100th review?

Claudia and Matthew were really helpful. My conveyancing process took over seven months to complete. They were really really helpful right at the end. To be fair if it wasn't for Proportunity I wouldn't have been able to afford my own place. Thank you.

28 April 2022
Unprompted review
Proportunity logo

Reply from Proportunity

Hi Sam,

Thank you for taking the time to post a review - you are indeed our 100th reviewer, congratulations!

We will be sure to share your feedback with Claudia and Matthew!

We are over the moon that you've had such a positive experience with Proportunity, this feedback is invaluable to us! Our team have really enjoyed supporting you to purchase a property with us.

Best wishes in your new home,
Team Proportunity

Rated 5 out of 5 stars

Thank you Proportunity

I had no idea about this company and what they can offer. My mortgage advisor recommended then as we were really struggling to get a mortgage on a nice home due to being on the shared ownership scheme for the last 20 years so not having a big enough deposit. Proportunity made it happen for us they lent us just a bit extra to make the deposit bigger allowing us to buy our dream home. They did want ALOT of details from us and it took a few months to go through which was a little stressful but everyone was very helpful and were happy to explain what was happening throughout the application. I would definitely recommend them to my friends and family.

26 April 2022
Unprompted review
Proportunity logo

Reply from Proportunity

Hi Emma,

Thank you for taking the time to post a review, we really appreciate it!

Really great to hear you've had such a positive experience. It was an absolute pleasure helping you get on the property ladder!

We absolutely understand that the home buying timeline can be lengthy but we are so happy that you loved our dedication and service.

Please let us know if there is anything else we can do to support you

Team Proportunity

Rated 5 out of 5 stars
Proportunity logo

Reply from Proportunity

Hi Kingsley,

Thank you for taking the time to post a review, we really appreciate it!
Really great to hear you've had such a positive experience. It was an absolute pleasure helping you get on the property ladder!

Please do let us know if there's anything else we can support you with :)

Team Proportunity

Rated 5 out of 5 stars

Best services

Best in the market with complete transparency

22 April 2022
Proportunity logo

Reply from Proportunity

Hi Manoj,

Thank you for taking the time to post a review, we really appreciate it!
Really great to hear you've had such a positive experience! Please do let us know if there's anything else we can support you with :)

Team Proportunity

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