Property Moves | Letting Agents in Brighton & Hove Reviews 

761
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff members for being exceptionally helpful, kind, and professional during property viewings, relocations, and daily management tasks. Customers also deeply appreciate the prompt communication, attentive listening, and highly efficient handling of various maintenance requirements and administrative paperwork. Some people mentioned that the dedicated team consistently goes above and beyond to ensure smooth processes, offering truly reliable support for both landlords and tenants alike. Reviewers consistently noted that any arising concerns or problems are addressed and resolved very quickly, making the entire renting journey remarkably stress-free, smooth, and pleasant.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their incredible dedication, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, reliable, and... See more

Customer service

Consumers find customer service to be exceptionally supportive, consistently praising the team for being... See more

Response time

Users describe positive interactions with response time, frequently expressing appreciation for super quick... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free, fast, and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Property Moves Letting manages our rentals to a high standard. Jill oversees any maintenance issues and updates us regularly. The company sensibly reviews the rental payments we receive and arranges... See more

Rated 5 out of 5 stars

One of the smoothest and most painless application processes I've been through. Bradley was brilliant at the viewing, and Dan has been incredibly helpful all throughout the following process. They've... See more

Company replied

Rated 5 out of 5 stars

I’ve been renting a flat through Property Moves since 2021 and would definitely recommend this agency. I recently had a plumbing issue and they arranged for a contractor less than 24 hours from my cal... See more

Company replied

Rated 5 out of 5 stars

We had been looking for a property to rent for a very long time that was both in our budget and big enough for our large family. We had seen a few properties with Property Moves and every time they we... See more

Company replied


Company details

  1. Apartment Rental Agency
  2. Condominium Rental Agency
  3. Property Management Company
  4. Real Estate Agency

Written by the company

DEDICATED TO LETTINGS... An important aspect to consider when choosing an agent is determining what their main focus is, here at Property Moves we are exclusively residential lettings, not sales. We feel this is an important factor as it ensures we offer the best customer service and knowledge in the local rental market. We also understand that entrusting anybody to look after and manage your home is a huge decision. Our ethos at Property Moves is making sure the right people are in the right places with the knowledge and training to look after all our clients needs. A key area to our success in the Property Management field is our team of Property Managers only deal with exactly that, “Property Management”. They are not trying to juggle other aspects of lettings. Please take a few minutes to read our reviews and see what both our landlords and tenants think of our service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

761 reviews

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5.0

All reviews

(761)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

Property Moves First Class…

Jill and her team provide a first class service for Landlords which takes away nearly all of the stress of letting property. The Tenants know that any problems will be dealt with swiftly and efficiently by an excellent team of experienced contractors.
I am happy to unequivocally recommend Property Moves.

11 December 2025
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Rated 5 out of 5 stars

Great service again from Property Moves

I have used Property Moves a number of times to let out our property in Brighton. Dan and Jess supported the process this time and they were very efficient, helpful and friendly. Will be using Property Moves again!

24 November 2025
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Rated 5 out of 5 stars

Excellent experience

Excellent experience! We loved the agency; Dan and Jessica were invaluable with the whole process. We love our new flat!!

8 December 2025
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Rated 5 out of 5 stars

Great Service - Thanks Jill!

I am currently in a joint tenancy through Property Moves and unfortunately no longer have a good relationship with the other tenant. Property Moves, and specifically Jill Brewster, went above and beyond to mediate a financial dispute I had with the other tenant. They did not need to do this, but that shows their commitment to making sure their tenants are happy and looked after.

26 November 2025
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Rated 5 out of 5 stars

Jess is very helpful & a friendly…

Jess is very helpful & a friendly member of the team & is an asset to Property Moves.

25 November 2025
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Rated 5 out of 5 stars

Super efficient

Super efficient, easy and friendly. Couldn’t have made the process any smoother

20 November 2025
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Rated 5 out of 5 stars

Nearly 30 years of excellent service

I have been with Property Moves for nearly 30 years, and have had excellent service from them during this time. So can highly recommend them.
Jill in particular is so helpful and friendly and has sorted out any problems I have had very quickly, also Jessica, Shelby and the rest of the team.
Thank you all so much.

18 November 2025
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Rated 5 out of 5 stars

Very proactive, helpful, and friendly

Once we registered as prospective tennants with proprtey moves, Bradly was very good to check-in with us weekly about flats that may be appropriate (which was gratefully recieved as highly proactive). Property moves were also very accommodating when it came to viewing appointments.

31 July 2025
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Rated 5 out of 5 stars

Great experience…

We have had a surprisingly good experience with Property Moves, and they have shown us the gold standard of what a letting agent should be. They have been attentive, always responsive and kind. They seemed to not have lost the human touch, which goes a long way in this day and age. Jill was our point of contact and she took good care of us. We would happily rent through them again in the future!

7 November 2025
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Rated 5 out of 5 stars

Excellent service

Excellent service and made much easier with their use of the Vouch Software too. Dan and Jess were both really straightforward to work with and got everything sorted within a week from viewing

11 November 2025
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Rated 4 out of 5 stars

Thank you to the Propertymoves.co.uk…

Thank you to the Propertymoves.co.uk letting team, especially Jessica. She was very helpful throughout this process. Her professionalism and thoughtfulness made the easy and stress-free. Highly recommend

31 October 2025
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Rated 5 out of 5 stars

Best estate agent I've come across

One of the smoothest and most painless application processes I've been through. Bradley was brilliant at the viewing, and Dan has been incredibly helpful all throughout the following process. They've got such a pleasant, kind vibe, and were always very quick to respond and help when needed. They're definitely my new gold standard for an estate agent

24 October 2025
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Rated 5 out of 5 stars

Friendly and approachable

Very professional, easy to communicate, friendly and approachable. Property Moves made usually stressful rental process an easy straight forward experience. Highly recommended.

23 October 2025
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Rated 5 out of 5 stars

Professional and efficient service

Property Moves have always provided a great service over the years we've been renting out our property. Jez and the team have worked hard to provide suitable tenants and then complete the referencing process quickly and efficiently.

14 October 2025
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Rated 4 out of 5 stars

Good work

Jess and Dan were very quick to respond to our questions as perspective new tenants. They were helpful and friendly.

24 September 2025
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Rated 5 out of 5 stars

Very satisfied move

Very happy with the experience I had with Property Moves especially with the help of Dan and Jess. They were very kind, prompt and professional from the viewing and their communication via calls and email ensure the whole process goes as quickly, smoothly and stress free as possible. Couldn't fault any of it.

10 October 2025
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Rated 5 out of 5 stars

Jill has always been very helpful

Jill has always been very helpful. She tactfully reminds me if I need any certificate updates but I’m not harassed with too many calls. The team always call to check if my tenants are ok and asked if I need any help with finding new ones on a yearly basis. Thanks Jill and the team at property moves.

9 October 2025
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Rated 5 out of 5 stars

Thank you !!

Just got the keys for my first flat !! Want to thank jez and jessica for all the help their service has been phenomenal.

10 October 2025
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Rated 5 out of 5 stars

GREAT TEAM

Property moves have managed our properties for over 20 years, always reliable and quick to deal with any issues. The staff are excellent and helpful, always ready to assist. We are grateful for the service and support that they all give.
paula and steve Elvin

7 October 2025
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