Property Moves | Letting Agents in Brighton & Hove Reviews 

761
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff members for being exceptionally helpful, kind, and professional during property viewings, relocations, and daily management tasks. Customers also deeply appreciate the prompt communication, attentive listening, and highly efficient handling of various maintenance requirements and administrative paperwork. Some people mentioned that the dedicated team consistently goes above and beyond to ensure smooth processes, offering truly reliable support for both landlords and tenants alike. Reviewers consistently noted that any arising concerns or problems are addressed and resolved very quickly, making the entire renting journey remarkably stress-free, smooth, and pleasant.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their incredible dedication, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, reliable, and... See more

Customer service

Consumers find customer service to be exceptionally supportive, consistently praising the team for being... See more

Response time

Users describe positive interactions with response time, frequently expressing appreciation for super quick... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free, fast, and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Property Moves Letting manages our rentals to a high standard. Jill oversees any maintenance issues and updates us regularly. The company sensibly reviews the rental payments we receive and arranges... See more

Rated 5 out of 5 stars

One of the smoothest and most painless application processes I've been through. Bradley was brilliant at the viewing, and Dan has been incredibly helpful all throughout the following process. They've... See more

Company replied

Rated 5 out of 5 stars

I’ve been renting a flat through Property Moves since 2021 and would definitely recommend this agency. I recently had a plumbing issue and they arranged for a contractor less than 24 hours from my cal... See more

Company replied

Rated 5 out of 5 stars

We had been looking for a property to rent for a very long time that was both in our budget and big enough for our large family. We had seen a few properties with Property Moves and every time they we... See more

Company replied


Company details

  1. Apartment Rental Agency
  2. Condominium Rental Agency
  3. Property Management Company
  4. Real Estate Agency

Written by the company

DEDICATED TO LETTINGS... An important aspect to consider when choosing an agent is determining what their main focus is, here at Property Moves we are exclusively residential lettings, not sales. We feel this is an important factor as it ensures we offer the best customer service and knowledge in the local rental market. We also understand that entrusting anybody to look after and manage your home is a huge decision. Our ethos at Property Moves is making sure the right people are in the right places with the knowledge and training to look after all our clients needs. A key area to our success in the Property Management field is our team of Property Managers only deal with exactly that, “Property Management”. They are not trying to juggle other aspects of lettings. Please take a few minutes to read our reviews and see what both our landlords and tenants think of our service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

761 reviews

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5.0

All reviews

(761)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

We want to say a big thank you to…

We want to say a big thank you to Bradley for helping us find our new rental house and for going above and beyond with helping us find it and with helping with the necessary steps to get the keys and start moving in. Throughout this process with Property Moves we have found every member of the team we have spoken with to be very friendly and helpful and we definitely recommend them. Thank you Property Moves, and a big thank you in particular to Bradley!

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Letting agent who really cares.

I had found it really difficult to find out about the new landlord registration scheme being introduced in some areas of Hove. I phoned up Property Moves to see if they had any information about whether my son's flat was included in the new phase or not. Having tried a number of times to contact Brighton and Hove registration department without any success and the deadline rapidly approaching, I was getting somewhat concerned about the situation. When I spoke to Dan at Property Moves he said he would try and find out this information for me. My son was not even one of Property Moves landlords and knowing how busy letting agents are I thought Dan might not bother to spend time on finding out an answer to my query. I was totally wrong. Within an hour he had found out the answer to my query and had sent me an email with the answer. I think it is incredible that someone who is obviously so busy should take the time to find out and respond to a telephone call in these circumstances. I would like to say a massive 'Thank you' to Dan for his kindness in doing this for me. I have since read the Trustpilot reviews for 'Property Moves' which are excellent and obviously thoroughly deserved.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Jess is fantastic

Jess has been great to deal with. She’s always really responsive, answers the phone and gets things sorted quickly. She’s also been really helpful arranging contractors at short notice when needed. Really friendly and reliable, and I’d definitely recommend her and Property Moves

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Balancing the needs of Landlords and Tenants

We have just let our property for the first time with Property Moves; they have been friendly, attentive and balance the needs of both landlord and tenant which is why we chose them. Particular shout outs to the members of staff Dan, Jess, Jill and Graham who have helped us throughout the process, including when unforeseen situations came our way.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Attentive and Supportive Service Throughout Our Tenancy

We’ve had a really positive experience with Property Moves throughout our tenancy and have always found the team friendly, attentive, and very responsive.

Jessica and Jill in particular have been fantastic. They’ve always been quick to help with anything we’ve needed, from arranging fire and gas safety visits to helping organise access to a spare key when I managed to lock myself out. They were also incredibly helpful and supportive when my partner moved in, and we needed to have her added to the tenancy, making the whole process straightforward and stress-free.

It’s been reassuring to know that whenever we’ve had a question or needed assistance, Jessica and Jill have been approachable, efficient and genuinely helpful.

We’ve really enjoyed our time in the property and are very grateful for the support we’ve received from Property Moves throughout our tenancy. We wouldn’t hesitate to recommend them!

9 September 2026
Unprompted review
Rated 5 out of 5 stars

I am giving 5 stars without any doubt

I am giving 5 stars without any doubt. From the first time I went to the agency, I had a feeling I was in good hands. Jez has been fantastic, supporting and helping me find a property. Not just doing his job, but always with a positive attitude, making the experience much more pleasant.
And Jess made the move-in process very smooth and was always available to answer my questions and concerns with professionalism and care.
It's good to know I am entering a property with the reassurance that I am well taken care of.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Property Moves Letting

Property Moves Letting manages our rentals to a high standard. Jill oversees any maintenance issues and updates us regularly. The company sensibly reviews the rental payments we receive and arranges regular inspections without any reminders from us. The tenants also seem happy because they tend to stay for longer.
What more could we ask for?

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing & Professional

I’ve been with Property Moves since the back end of 2024 and I can honestly say that they’re arguably the most caring and understanding agents that I’ve ever had the pleasure of working alongside throughout any tenancy.

I especially want to mention one woman in particular who is one of the most caring, supportive and understanding people I’ve ever met, Jill.

Throughout my tenancy she’s been nothing short of exceptional, whether it’s a phone call or an email, she is always there to offer support with any issues that may arise or queries I may have.

If you’re looking to find a property in Brighton and live a life by the seaside, Property Moves are the agents for you.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing and professional

We couldn’t recommend Jill and Property Moves enough. Jill has been absolutely amazing throughout our tenancy — always understanding, approachable and genuinely kind.
Whenever we’ve had any issues or difficult circumstances, Jill has been incredibly supportive, helping us find solutions and communicating with the landlords on our behalf. She is always so efficient, quick to respond and really takes the time to understand and help.
Her genuine and caring approach has made a huge difference, and we’re so grateful for all her help. We would highly recommend Jill to anyone!

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Jess was first class in dealing with my…

Jess was first class in dealing with my property maintenance. She kept me informed and updated at all times and saw through the task till completion.
So pleased to deal with an efficient and dedicated team member.
I have been with Property Moves for over 20 years and would highly recommend.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Olympic standard service.

Jill Brewster at PM is worthy of her reputation. I have had first rate service over the past 5 years, to the point at which I am no longer anxious about letting the flat, a major issue since I live above it and she is selecting both my tenants and my neighbours. Always responsive, her team provide a consistently high level of service.

22 August 2026
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thanks for your kind review your feedback is appreciated

Rated 5 out of 5 stars

I would like to say thank you to Jill…

I would like to say thank you to Jill Brewster for the quick aranging a plumber to fix the toilet flush,even though it was already evening,but for Jill is doesn't matter whether it's a workday or an evening she always ready to help,because for Jill first is always tenat abd their problem.
I would like ,again to say thank you to Jill.I know her long time and I feel safe ,because she is here .
Im many years in "Property Move"and I know It's very good choice.

20 August 2026
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thanks for your kind review your feedback is appreciated

Rated 5 out of 5 stars

My experience was great for renting

My experience was great for renting ! As a new tenant in England they were really helping and responding. Both Jez and Lauren helped me through the process.

8 August 2026
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thanks for your kind review your feedback is appreciated

Rated 5 out of 5 stars

I am a landlord with only one property…

I am a landlord with only one property and Jill Brewster and her staff have been extremely helpful in all areas. I cannot be bringing much revenue to the firm but all my queries are acted on swiftly and in a courteous manner.
I would most heartily recommend Property Moves as a competent and efficient business.

19 August 2026
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thanks for your kind review your feedback is appreciated

Rated 5 out of 5 stars

Been living in Australia for three and…


Been living in Australia for three and bit years now and have left the management of the property to Property Moves. They have been really good and the experience has been stress free. I highly recommend them.

14 August 2026
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thanks for your kind review your feedback is appreciated

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