Prolific Reviews 13,907

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 6,895 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform easy to use, appreciating the seamless user experience and well-organized website. Many highlight the value for money, noting that the surveys offer fair compensation for their time and effort, making it a good way to earn extra income. Reviewers are particularly satisfied with the payment process, describing it as timely, quick, and efficient, with payouts often received within minutes. The service is generally praised for offering a variety of interesting studies and for valuing participants' opinions without disqualifying them frequently. However, some customers also noted issues with the identity verification process, finding it intrusive and occasionally leading to account blocks without clear reasons. A few other people also felt that the number of available studies has decreased, especially for long-time users, and some experienced surveys timing out after completion.

What people talk about most

User experience

Users describe positive interactions with user experience, finding the platform easy to use, intuitive, and... See more

Payment

People report positive experiences with payment, often highlighting timely and clear payments, with some... See more

Website

Customers consistently note positive experiences with the website, praising its user-friendliness,... See more

Value for money

Clients share positive opinions on value for money, with many reviewers finding the platform trustworthy and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with timely payments and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A survey place that actually values your time and effort. Seamless money transfer, no time waste by answering screaming questions for long and finding out your and not eligible for survey. I’m so glad... See more

Rated 5 out of 5 stars

I love that I feel like I’m contributing to something way bigger than myself. Getting paid to give your honest opinion isn’t too shabby either! Absolutely love it!

Rated 5 out of 5 stars

I can characterise Prolific as trustworthy on the basis that they facilitate what I believe are reliably transparent studies and surveys that usually explain usage of data. Payments are timely for the... See more

Rated 5 out of 5 stars

Overall, very good. There is a variety of surveys and studies and some are incredibly interesting. I'm a retired lecturer so it's a good way of contributing to others' research - and getting payment a... See more


Company details

  1. Online Marketplace

Written by the company

Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from a diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It was a great website at first...

It was a great website at first. But I cannot reccomend it anymore due to their NONEXISTENT support and over hiring. Now surveys get taken up the second they come, and their support will never answer if you get rejected or your account put on hold. I would look for another website...

2 June 2026
Unprompted review
Rated 4 out of 5 stars

Easy and interesting studies, good payment + support, work can be rare and competitive

The work is usually very easy and you do get at least a few studies a week, though most come in the early mornings. Payment and support are both quick and consistent. The studies are usually very interesting too! The following in based on a Canadian experience:

Unfortunately, there aren't a lot of studies, which isn't their fault, but for the few studies that there are the time you have to accept it is less than a second before the position fills as each study usually only has 1 placement. This makes the user experience kind of stressful.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Prolific has honestly been the only…

Prolific has honestly been the only research platform I’ve consistently had a good experience with. Most survey sites seem to waste your time with endless screening questions just to tell you that you don’t qualify. With Prolific, I usually spend my time actually completing studies instead of constantly being screened out.

Payments have been reliable, and it’s been a legitimate way for me to make some extra cash in my spare time. I also like that many of the studies come from universities and researchers. It makes the site feel more credible and like I’m contributing to actual research instead of just clicking through random ads or marketing surveys.

Overall, I would definitely recommend Prolific to anyone looking for a trustworthy way to earn a little extra money online.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Prolific pays pretty decent for the…

Prolific pays pretty decent for the surveys and studies. Fun and easy tasks and payout is quick and easy to my PayPal account. Not many "legit" online "task" job companies out there, but I can honestly say that Prolific IS DEFINITELY one that IS!! :)

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Prolific is a great side gig

Great for making extra money on the side whenever convenient. Has helped me out in some tight times and in between jobs. Varying difficulty and earning, so I genuinely think there is something for everyone.

2 June 2026
Unprompted review
Rated 2 out of 5 stars

I started off really enjoying this…

I started off really enjoying this platform and then my account was put on hold. I figured out what I did wrong and appealed and started back, only to get my account put on hold again. I went back and reviewed and can't see anything wrong. It's very frustrating to have to wait 4 weeks to hear back. I would recommend a live person in the future to talk to since AI has not been able to assist in this area.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Good payment

Good payment, good experience, overall fun and interesting. But occasionally there's some weird mishap with the cash out process.

2 June 2026
Unprompted review
Rated 4 out of 5 stars

Satisfied Resource

I like the majority of the studies and surveys I've seen after doing around 200 of them. Occasionally there are technical glitches in the programming of the studies/surveys, but not even close to being enough to be irritating. I do however wish the amount of surveys and studies could be doubled because I think there would then be enough to support people doing this full time. I'm sure there are a lot of retired people like me with 50+ years of professional work experience in multiple Industries that would make the results of the studies/surveys much more accurate and valuable than they are now! I also think that the minimum payment for any survey or study should be $1.00 because of the double digit inflation happening here in the United States! (The Trump Administration LIES about the actual Inflation Rate!)

2 June 2026
Unprompted review
Rated 4 out of 5 stars

Great platform but not many studies available.

I'm a new user. It is a good opportunity and the site works well. You just need to pay attention when answering studies so your submissions won't be rejected. Cash out works fine.
I only give four stars because, for my demographic profile, there aren't many studies available. When they do appear, they are filled quickly and it's difficult to get in. If there were more studies available it would be awesome. In any case, I'm hoping to continue to be a Prolific user, and I'm grateful for the opportunity.

2 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look