Prolific Reviews 13,662

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 6,895 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform easy to use, appreciating the seamless user experience and well-organized website. Many highlight the value for money, noting that the surveys offer fair compensation for their time and effort, making it a good way to earn extra income. Reviewers are particularly satisfied with the payment process, describing it as timely, quick, and efficient, with payouts often received within minutes. The service is generally praised for offering a variety of interesting studies and for valuing participants' opinions without disqualifying them frequently. However, some customers also noted issues with the identity verification process, finding it intrusive and occasionally leading to account blocks without clear reasons. A few other people also felt that the number of available studies has decreased, especially for long-time users, and some experienced surveys timing out after completion.

What people talk about most

User experience

Users describe positive interactions with user experience, finding the platform easy to use, intuitive, and... See more

Payment

People report positive experiences with payment, often highlighting timely and clear payments, with some... See more

Website

Customers consistently note positive experiences with the website, praising its user-friendliness,... See more

Value for money

Clients share positive opinions on value for money, with many reviewers finding the platform trustworthy and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with timely payments and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A survey place that actually values your time and effort. Seamless money transfer, no time waste by answering screaming questions for long and finding out your and not eligible for survey. I’m so glad... See more

Rated 5 out of 5 stars

I love that I feel like I’m contributing to something way bigger than myself. Getting paid to give your honest opinion isn’t too shabby either! Absolutely love it!

Rated 5 out of 5 stars

I can characterise Prolific as trustworthy on the basis that they facilitate what I believe are reliably transparent studies and surveys that usually explain usage of data. Payments are timely for the... See more

Rated 5 out of 5 stars

Overall, very good. There is a variety of surveys and studies and some are incredibly interesting. I'm a retired lecturer so it's a good way of contributing to others' research - and getting payment a... See more


Company details

  1. Online Marketplace

Written by the company

Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from a diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Quick process

The process is very fast from applying to test for register. Now I am under review of test gorilla but I had already an opportunity of study.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

100% approved

It makes my day go by i just wish the screen out benefits was always 50cents but it's a great app #imNotA.i #CincinnatiBased

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Contributing to people's research

Overall, very good. There is a variety of surveys and studies and some are incredibly interesting. I'm a retired lecturer so it's a good way of contributing to others' research - and getting payment along the way.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Giving an opportunity to researchers to…

Giving an opportunity to researchers to connect with participants that fits the profile of the research. Prolific makes the necessary assessment and due diligence in line with applicable law and connect to researchers who then get their data in a timely manner.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

I've enjoyed the variety of studies…

I've enjoyed the variety of studies however the quantity that become available to me has dropped significantly over the past week.
Overall I have enjoyed using Prolific and will continue to do so with the hope that the study quantity will increase.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Restricted account

Restricted account, after being put on hold... for simply temporarily changing addresses and its my main source of income after being evicted and needing to find housing... WTF. God hates the gays I swear.... smh.

Still haven't changed my email to a current VALID one, after multiple requests. Support tickets seem to be based on a void made entirely of a lack of INTEGRIDY.
Shame...! Shame...! Shame...! *rings bell*

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Good for some extra cash.

The tasks are usually pretty easy. I've managed to make around $170 the past 3 weeks while working a full-time job with 55 hours a week. I can easily pop on before, or after work. Days off I try to use it more heavily to make some extra cash. Payment is easy; my first payment was in my bank account within an hour of me cashing out. It is very helpful in helping make a little side cash. I imagine it won't pay your bills, but it will sure help supplement. I bought a new pair of work pants and now I'm about to cash out again and buy some hey dudes.

28 May 2026
Unprompted review
Rated 2 out of 5 stars

Poor User Support

After only two rejected surveys, Prolific suspended my account. There is no way to get a quick resolution to reinstate it.Surveys are rejected if you read quickly and are able to answer quickly. I also can't cash out what I earned, because they claim I have a PayPal deposit pending, which is completely untrue.

7 May 2026
Unprompted review
Rated 4 out of 5 stars

Prolific has been great!

I enjoy the opportunity to earn money with legitimate studies. I also really like that they are able to be tailored to my personal profile and that Prolific is so detailed in building that profile. I do wish that there were more available to complete on mobile devices, and I wish that there was an actual app for my phone though.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

problems with ID verification using onfido QR code

The overall experience from onboarding to attaining studies was smooth and the quick approval of submissions are welcoming.
I did have an issue about verifying my identity within 1hour of finishing a study where no matter how many times I scanned the QR code with my iPhone, it would respond with 'We couldn't verify this QR code' even though I changed the OS, incognito mode etc. and had to do the whole onboarding verification again.

28 May 2026
Unprompted review

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