I was greeted with a lovely smile by Lisa, who genuinely couldn’t do enough for me. She was so patient, helpful and knowledgeable, and took the time to make sure I found exactly what I was looking f... See more
Company replied
Location
Switch locationUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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See what reviewers are saying
excellent approach by staff ,they know their products, friendly and in formative. fantastic range of cookware. Compared with John Lewis opposite ,they get the gold medal i have used before,but time... See more
Company replied
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... See more
Company replied
A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, United Kingdom
4.9
Excellent
950 reviews
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Reply from ProCook - Solihull
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
Pro Cook bread knife and stovetop espresso maker
We had been looking for a stainless steel coffee preculator for ages
(every one we looked at was aluminium).. so happy found the stovetop espresso maker , been using it a couple of times , made really good coffee
Found one at the Solihull store , and at a good price .
While there we bought a bread knife aswell ,we started making bread at home ,the knife cuts through the bread easly, brilliant thin slices now ..
11 April 2026
I bought the teapot I was looking for
I bought the teapot I was looking for. Everyone was very helpful in the shop.
13 April 2026
Found what I needed
Found what I needed. Glass jars of right size for my pullout drawer and a metal cutting board of good quality
9 April 2026
Excellent service
3 April 2026
The young lady who served us was very…
The young lady who served us was very polite and informative. She certainly knew a lot about the saucepans etc and advised us on which was the best for us.
12-04-2026. Touchwood, Solihull branch.
12 April 2026
Reply from ProCook - Solihull
We're happy to hear that you found our team member at the Solihull branch polite and informative. We appreciate you mentioning their knowledge of the saucepans and advice in helping you choose the best one for your needs.
Great selection of goods at good prices
11 April 2026
Service was superb.
11 April 2026
Staff are always pleasant and very…
Staff are always pleasant and very helpful. They always give out useful tips regarding your purchase
6 April 2026
Reply from ProCook - Solihull
We appreciate you taking the time to share your experience! We're so happy to hear that our staff are pleasant and helpful and that they give useful tips.
Lovely service
Friendly and polite staff. I was helped to find exactly what I wanted. Not only that , but when it comes to customer service, a smile goes along way and I received a loads from the lovely young lady at Procook in Touchwood, Solihull.
3 April 2026
Reply from ProCook - Solihull
We appreciate you taking the time to share your experience! We're happy to hear that our staff were friendly and polite and helped you find what you wanted. It's great to know you valued the customer service you received.
Very helpful member of staff
8 April 2026
Reply from ProCook - Solihull
We appreciate you letting us know our staff was helpful; we are so happy about the positive feedback.
Lots of good stuff in the store
Lots of good stuff in the store - helpful staff - I bought a nice coffee grinder - worth a visit -
4 April 2026
Reply from ProCook - Solihull
We're happy to hear that you found helpful staff and good products! We're glad you enjoyed your experience and appreciate you taking the time to share your feedback.
Very helpful lady assistant
3 April 2026
Reply from ProCook - Solihull
We appreciate you letting us know our assistant was helpful; we are so happy you had a positive experience with our team.
Reply from ProCook - Solihull
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Best staff in Solihull !
Easy to find exactly what I needed and was fortunate to have my favourite member of staff on the till !
Lovely clean layout in the shop and so helpful staff there in Solihull
7 April 2026
Reply from ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that you had a great experience in our shop.
Very helpful staff
4 April 2026
Reply from ProCook - Solihull
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Very nice customer service the two lady…
Very nice customer service the two lady are very good store is very clean and organised like to come again
4 April 2026
Very helpful staff
3 April 2026
Reply from ProCook - Solihull
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Great service
Great service. Always a great bargain to be had. Quality without a huge price hike
28 March 2026
Reply from ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our service, bargains, and quality.
Very good polite service.
27 March 2026
Reply from ProCook - Solihull
We appreciate you letting us know that our service was polite; it means a lot to our team.
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