Knowledgable and polite staff were able to advise me on various options with pros and cons for each allowing me make an informed decision on what pot/pan set to purchase. Very happy with the service.
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See what reviewers are saying
I had a lovely experience in precook in Braehead. Wendy went out of her way to help me with my purchase and was very helpful.
Really great customer service at Pro Cook. The sales assistant was friendly, knowledgeable and took the time to recommend the right coffee whisk for me. She was very helpful throughout the whole purch... See more
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
320 reviews
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Helpful friendly staff
22 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Glasgow Braehead
We're so glad our staff was helpful and you loved your dishes! We appreciate your kind words.
Staff friendly and helpful
16 June 2026
Reply from ProCook - Glasgow Braehead
We appreciate your kind words.
Reply from ProCook - Glasgow Braehead
We're glad you found our quality products!
Sales advisor was very helpful and made…
Sales advisor was very helpful and made us feel welcome
18 June 2026
Reply from ProCook - Glasgow Braehead
We're so glad our sales advisor was helpful and welcoming. We appreciate your kind words!
Good selection of kitchen equipment
Good selection of kitchen equipment.
Friendly and helpful staff
Good quality of products
17 June 2026
Reply from ProCook - Glasgow Braehead
We're so glad you enjoyed our selection, quality products, and friendly, helpful staff! Thank you for your kind words.
The knowledge of the staff and the way…
The knowledge of the staff and the way they presented themselves with the greeting and the description of the products.
13 June 2026
Reply from ProCook - Glasgow Braehead
We're so glad our team's knowledge and presentation of our products made a positive impression. Thank you for your kind feedback!
Reply from ProCook - Glasgow Braehead
We're glad you found our staff helpful and our products of high quality. Thank you for your feedback!
Good attention from staff
13 June 2026
Reply from ProCook - Glasgow Braehead
We appreciate your kind words.
Reply from ProCook - Glasgow Braehead
We're so glad you enjoyed our staff, quality, and price!
The lady that served us was very…
The lady that served us was very helpful and explained the difference between the various woks, we now have the best pan for our use
10 June 2026
Reply from ProCook - Glasgow Braehead
We're so glad our team provided helpful explanations about the woks. We're happy you found the perfect pan for your needs!
Staff at Glasgow breahead were amazing…
Staff at Glasgow breahead were amazing and very helpful!
Bought an 8 piece knife set and the quality of the product is great.
14 June 2026
Reply from ProCook - Glasgow Braehead
We're so glad to hear our staff were amazing and helpful! It's wonderful that you're pleased with the quality of your new knife set.
Went into the Braehead store for a…
Went into the Braehead store for a browse and came out with a handful of items I had been looking elsewhere for. Price was reasonable, but it was the service that sold it for me. Personable, listening to what I asked for l, not too pushy. Great experience and good quality products for a good price. Thanks
13 June 2026
Reply from ProCook - Glasgow Braehead
We're so pleased you had a great experience at our Braehead store and found the service personable. It's wonderful that you discovered quality products at a good price!
Very helpful and friendly staff
Very helpful and friendly staff - I will certainly be back
11 June 2026
Great product lovely staff👍
6 June 2026
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