The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
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Very helpful lady saw me looking & asked if she could help. I asked about the differences between two items and she was well informed about them.
Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
4.8
Excellent
216 reviews
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I liked what the shop had to offer
I liked what the shop had to offer. The lady who attended us was very helpful and tried her best to guide with various choices. She even informed her of the offers available.
20 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nice variety
20 September 2025
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our variety. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Cabot Circus
We're happy to hear that the knife exchange process was smooth for you. Thank you for your positive feedback; we appreciate it.
Staff
My first purchase was fine loved the pans and came back second time for pots. The staff member wasn’t really nice wanted to give me the display sample and when I insisted to get me a new one he said he will check at the back as am sure there’s plenty back there but i think its my look and my accent made him treat me differently. I didn’t catch his name.
19 September 2025
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Friendly staff who really knew what…
Friendly staff who really knew what they were talking about and helped me make the right decision. Will certainly be returning to Pro Cook to buy my next kitchen purchase.
16 September 2025
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice set out shop, lots of choice
Nice items , lots of choice of many items great fir the kitchen...
11 September 2025
Reply from ProCook - Cabot Circus
We're happy you found nice items with a great selection for the kitchen. Thank you for your positive feedback; we appreciate it very much!
Lovely member of staff very helpful and…
Lovely member of staff very helpful and informative
6 September 2025
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We are so happy to hear that our staff member was lovely, helpful, and informative for you.
Reply from ProCook - Cabot Circus
We appreciate your feedback and are glad that you found our team to be helpful and kind during your experience.
Reply from ProCook - Cabot Circus
We're happy to hear that you enjoyed browsing in our store. It's great to know that our customer service was helpful and not intrusive. Thanks for your feedback.
Good quality and lovely service.
28 August 2025
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We're so glad you enjoyed our good quality and lovely service.
Lovely ProCook branch
Lovely Procook branch with lots of stock, some great offers and friendly, helpful staff. Highly recommend!
27 August 2025
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our branch lovely with great offers and helpful staff.
Amazing product am extremely happy…
Amazing product am extremely happy definitely recommend to anyone
19 August 2025
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear that you are extremely happy with our product.
He was helpful and attentive to me
He was helpful and attentive to me. Great service and good customer care.
19 August 2025
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We are so happy you were satisfied with the good value for money and really good products.
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We are so happy you were satisfied with our good products, reasonable prices, and great choice.
Good customer service
Counter assistant very helpful had knowledge about the pans i bought.
Very friendly and welcoming staff.
I went back to buy another pan because of the service I received.
7 August 2025
Reply from ProCook - Cabot Circus
We're so happy to hear that our counter assistant was helpful and knowledgeable about the pans. We appreciate you mentioning our friendly and welcoming staff and that you returned because of the service.
Staff were exceptionally engaging and…
Staff were exceptionally engaging and helpful.
The quality and price of Pro cook stands out. They have all your kitchen needs covered in one shop
7 August 2025
Reply from ProCook - Cabot Circus
We're so glad to hear that our staff were engaging and helpful! We appreciate you noticing the quality and price of Pro cook, and that we have all your kitchen needs covered.
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