The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
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Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more
Company replied
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
4.8
Excellent
216 reviews
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The staff were able to advise me of 2…
The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
20 August 2026
Amazing store & staff love this shop!!
Amazing store & staff love this shop!!! Excellent customer service as always :-)
19 August 2026
Helpful staff and great store layout
13 August 2026
Very helpful assistant in the shop
Very helpful assistant in the shop. Prompt delivery. Great products.
5 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The young lady who served me was…
The young lady who served me was helpful and friendly.
12 August 2026
Reply from ProCook - Cabot Circus
We're so glad to hear that our team member was helpful and friendly during your visit. We truly appreciate your positive feedback!
Reply from ProCook - Cabot Circus
We truly appreciate your positive feedback regarding our service and products. We are delighted to know you had a good experience with us!
Helpful staff
8 August 2026
Reply from ProCook - Cabot Circus
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
The staff are always helpful and…
The staff are always helpful and knowledgeable. The service in the Cabot circus store is always impeccable.
18 July 2026
great variety of choice
I was looking for scone cutters and shapes but as I foreigner I was skeptical, the service was perfect
18 July 2026
Helpful staff
Staff is very helpful and the actual equipment that I bought is good quality as well
13 July 2026
They listened patiently to all my…
They listened patiently to all my questions and answered them.
4 July 2026
Really lovely gentlemen served me at…
Really lovely gentlemen served me at the Bristol store. Great range of products available.
3 July 2026
Reply from ProCook - Cabot Circus
We're so happy to hear that you had such a positive experience at our Bristol store and enjoyed the great range of products available! Thank you for your kind words.
Greeted at the door
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a break
8 July 2026
Reply from ProCook - Cabot Circus
We're so pleased to hear you were greeted warmly and found our air-conditioning lovely. It's wonderful that our staff member was attentive and served you immediately.
Sumaya was really helpful
Sumaya was really helpful. Her customer service was brilliant. Very lucky to have her and she was amazing! Made the experience so effortless! Would recommend
9 July 2026
Unprompted review
Reply from ProCook - Cabot Circus
We're so pleased to hear that our team member provided such brilliant customer service and made your experience so effortless! Thank you for your wonderful feedback.
Reply from ProCook - Cabot Circus
We're so glad you enjoyed our friendly staff and found our prices to be good! We appreciate your positive feedback.
Really friendly and helpful staff
Really friendly and helpful staff, who were more than happy to serve despite the heat!
The store itself was very well laid out, in a smart and clean manner.
Honestly, a very good spot if you’re looking to expand or upgrade your kitchenware!
27 June 2026
Reply from ProCook - Cabot Circus
We appreciate you sharing your experience! We're so happy to hear our staff were friendly and helpful, even despite the heat. It's great to know you found the store well laid out, smart, and clean, and that you'd recommend us for kitchenware.
Quality products and great service!
28 June 2026
Assistant was very helpful
Assistant was very helpful. The small 30cm paella pan I bought was spot on. We enjoyed a fish paella for 2 served from the new pan the same night.
19 June 2026
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