Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more
Company replied
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Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more
Company replied
Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
Sumaya was really helpful. Her customer service was brilliant. Very lucky to have her and she was amazing! Made the experience so effortless! Would recommend
Company replied
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more
Company replied
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
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Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
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Really lovely gentlemen served me at the Bristol store. Great range of products available.

Reply from ProCook - Cabot Circus
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a break

Reply from ProCook - Cabot Circus
Sumaya was really helpful. Her customer service was brilliant. Very lucky to have her and she was amazing! Made the experience so effortless! Would recommend

Reply from ProCook - Cabot Circus

Reply from ProCook - Cabot Circus
Really friendly and helpful staff, who were more than happy to serve despite the heat!
The store itself was very well laid out, in a smart and clean manner.
Honestly, a very good spot if you’re looking to expand or upgrade your kitchenware!

Reply from ProCook - Cabot Circus
Assistant was very helpful. The small 30cm paella pan I bought was spot on. We enjoyed a fish paella for 2 served from the new pan the same night.
I received excellent service in the Cabot Circus store. The staff helped me to find the item that I wanted. They were efficient and friendly.
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did look it up online though so they were doing their best to be helpful. The store always look clean and everything is displayed beautifully.

Reply from ProCook - Cabot Circus
The saleswoman gave me a complete explanation of the knives and their prices, and I was able to choose one by trying out two knives ☺️
Very helpful staff and actually good price 👍 and good services

Reply from ProCook - Cabot Circus

Reply from ProCook - Cabot Circus
The staff were excellent and answered my queries with confidence and I felt I had perfect advice. Would use them again for certain
As usual, good quality products at a fair price. Pro cook is my go to shop for kitchenware these days.

Reply from ProCook - Cabot Circus
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