ProCook - Cabot Circus Reviews 

201
TrustScore 5 out of 5

4.8

Unit SU58, Cabot Circus, BS1 3BA Bristol, GB


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Rated 5 out of 5 stars

Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more

Company replied

Rated 5 out of 5 stars

Sumaya was really helpful. Her customer service was brilliant. Very lucky to have her and she was amazing! Made the experience so effortless! Would recommend

Company replied

Rated 4 out of 5 stars

I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom

  • 0117 2055040

4.8

Excellent

TrustScore 5 out of 5

201 reviews

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4.8

All reviews

(201)

25,093 reviews in the last 12 months

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Rated 5 out of 5 stars

Really lovely gentlemen served me at…

Really lovely gentlemen served me at the Bristol store. Great range of products available.

3 July 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're so happy to hear that you had such a positive experience at our Bristol store and enjoyed the great range of products available! Thank you for your kind words.

Rated 5 out of 5 stars

Greeted at the door

Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a break

8 July 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're so pleased to hear you were greeted warmly and found our air-conditioning lovely. It's wonderful that our staff member was attentive and served you immediately.

Rated 5 out of 5 stars

Sumaya was really helpful

Sumaya was really helpful. Her customer service was brilliant. Very lucky to have her and she was amazing! Made the experience so effortless! Would recommend

9 July 2026
Unprompted review
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're so pleased to hear that our team member provided such brilliant customer service and made your experience so effortless! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. all around good prices

7 July 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're so glad you enjoyed our friendly staff and found our prices to be good! We appreciate your positive feedback.

Rated 5 out of 5 stars

Really friendly and helpful staff

Really friendly and helpful staff, who were more than happy to serve despite the heat!

The store itself was very well laid out, in a smart and clean manner.

Honestly, a very good spot if you’re looking to expand or upgrade your kitchenware!

27 June 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate you sharing your experience! We're so happy to hear our staff were friendly and helpful, even despite the heat. It's great to know you found the store well laid out, smart, and clean, and that you'd recommend us for kitchenware.

Rated 4 out of 5 stars

Cabot circus branch

I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did look it up online though so they were doing their best to be helpful. The store always look clean and everything is displayed beautifully.

14 June 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate your feedback on your recent visit. We are glad to hear our store looked clean and well-displayed. We will ensure our team receives further training on product specifications to better assist customers.

Rated 5 out of 5 stars

Great staff

The member of staff who served me was fun and engaging

31 May 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're glad our staff member was fun and engaging. We appreciate your feedback!

Rated 5 out of 5 stars

Ever reliable

As usual, good quality products at a fair price. Pro cook is my go to shop for kitchenware these days.

11 May 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate you taking the time to leave us this great review! We're so happy to hear that we are your go-to shop.

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