We went to Procook Braintree on Sunday 23/08/2026. A lovely lady helped us order items. As they were not in stock at Braintree. They actually arrived today Monday 24/08/2026. What really good service.... See more
Location
Switch locationUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
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See what reviewers are saying
I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... See more
Visited store on 12/8/26 lady working helped me to choose a set of knives, allowed me to try them out on some veg in store. Im very indecisive but was able to make a decision quickly due to her help... See more
Company replied
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, United Kingdom
4.8
Excellent
946 reviews
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Friendly staff always there to help and…
Friendly staff always there to help and advise Without following you around the shop whilst browsing
11 February 2026
Reply from ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful while browsing.
Very good customer service ,friendly…
Very good customer service ,friendly knowledgeable staff. Great selection of kitchenalier at excellent prices. And lots of offers.
5 February 2026
Best knife ever at the price WOULD buy…
Best knife ever at the price WOULD buy again and give as presents to freinds
26 January 2026
I thought everything was good value for…
I thought everything was good value for money and staff were great.
2 February 2026
Buy a new carving knife
The sales assistant was helpful and had some knowledge about the product
31 January 2026
Reply from ProCook - Braintree
We appreciate you sharing your thoughts! We're so happy to hear that our sales assistant was helpful and knowledgeable about the product.
Reply from ProCook - Braintree
We appreciate your positive feedback regarding our great products and helpful staff; we are so happy you enjoyed them!
Very helpful :)
1 February 2026
Very pleasant staff
31 January 2026
Reply from ProCook - Braintree
We appreciate you letting us know our staff was knowledgeable and that you liked our great product! We are so happy to hear it.
Very Helpful
I was looking for a particular item. I asked the assistant and she found it and it was the last one! Made my day.
23 January 2026
Reply from ProCook - Braintree
We're so happy to hear that our assistant could find the exact item you were looking for! We appreciate you taking the time to share your positive experience.
Great team with a good knowledge of all…
Great team with a good knowledge of all of the numerous items in the shop. I always like this place.
22 January 2026
Good products and service
25 January 2026
Reply from ProCook - Braintree
We appreciate your positive feedback! We're so glad you enjoyed our good products and service; we value your business.
Reply from ProCook - Braintree
We appreciate you letting us know about our prompt service and pleasant staff; it means a lot to our team.
The staff were very helpful and I love…
The staff were very helpful and I love Pro Cook products
24 January 2026
Reply from ProCook - Braintree
We appreciate your positive feedback. We are so happy to hear that our staff were helpful and that you love our products.
Great time shopping in procook
Great time shopping in procook. Got a fab new dinner set and others kitchen utensils. Very helpful staff.
18 January 2026
Reply from ProCook - Braintree
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you had a great time and found our staff helpful!
Great choice of the product I was…
Great choice of the product I was looking for. Wonderful staff, very knowledgeable
22 January 2026
Reply from ProCook - Braintree
We appreciate you taking the time to share your thoughts! We're so happy to hear that you found what you were looking for with our wonderful, knowledgeable staff.
I was offered help as soon as I walked…
I was offered help as soon as I walked into store and was shown straightaway what I was looking for, which I purchased at a very good price. Happy!
16 January 2026
Shop is set up really well with well…
Shop is set up really well with well stocked shelves. Friendly knowledgeable staff made it a good shopping experience.
15 January 2026
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