I visited ProCook in Bath. I wanted a small frying pan, some chefs knives and some steak knives : I was shown what they had, and given extremely useful advice on the good or less good points about var... See more
Location
Switch location4-5 Quiet Street, BA1 2JS BATH, GB
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See what reviewers are saying
The assistant was very helpful as I couldn’t find what I wanted and given advice about the purchase. I bought a small pro cook knife and two glass dishes to fit into my air fryer. I always love lookin... See more
I went into the Bath store to buy a set of Gourmet Classic set of 3 knives I had seen advertised on the internet. The assistant was very helpful in giving product information helping me make a decisi... See more
First of all they had what I had been looking everywhere for - a baby weaning plate and utensils - so a good wide range of products. Second a calm and helpful member of staff who took me straight to... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
4-5 Quiet Street, BA1 2JS, BATH, United Kingdom
4.9
Excellent
982 reviews
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Really helpful staff and quality…
Really helpful staff and quality products. The advice and product knowledge of the member of staff who assisted me (a young woman) was excellent and very useful. Many thanks
24 July 2026
Very helpful with useful advice on…
Very helpful with useful advice on usage. Excellent quality implement - stainless steel frying pan.
18 July 2026
Its a good product
Its a good product. Ideal for my ceramic hobs. It cooked and fried instantly. Easy to clean. Reduce use on electricity consumption.
17 July 2026
Always good
21 July 2026
Great service
16 July 2026
Very friendly and informed staff in the…
Very friendly and informed staff in the shop and provision of real veg to test out knives was genius. Made the experience fun.
16 July 2026
Excellent service from the Bath team
We received excellent service from the Bath team. They were friendly and very helpful.
17 July 2026
Great store and staff…
Amazingly knowledgeable and helpful assistant , didn’t realise there was so much to know about frying pans and kitchen knives, felt really appreciated as a returning customer and will definitely be going there again 😊
18 July 2026
Unprompted review
Very helpful staff and great products
10 July 2026
The assistant was very helpful.
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
13 July 2026
Super casserole dish
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional
Knowledgeable and very helpful. I am very pleased with my purchase
8 July 2026
I returned a faulty roasting dish as it…
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasant and helpful. I returned, as I was only in the area for a day, to buy more items. Very satisfied customer.
6 July 2026
I'll be back
I found the staff very polite and helpful and a wide range of top quality products
10 July 2026
Everything was easy to find and the…
Everything was easy to find and the staff were very helpful
6 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
High quality corkscrews purchased
High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there about six weeks ago and asked how they are (kettle and toaster, great). This shop is beautifully laid out with high quality products and knowledgeable staff.
7 July 2026
Reply from ProCook - Bath
We're so pleased to hear you're happy with your high-quality corkscrews! It's wonderful that our team member remembered your previous purchase and that you appreciate our store's layout and knowledgeable staff.
Reply from ProCook - Bath
We're so glad you found our shop assistant helpful, knowledgeable, and friendly. We truly appreciate your kind feedback!
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