I visited ProCook in Bath. I wanted a small frying pan, some chefs knives and some steak knives : I was shown what they had, and given extremely useful advice on the good or less good points about var... See more
Location
Switch location4-5 Quiet Street, BA1 2JS BATH, GB
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See what reviewers are saying
The assistant was very helpful as I couldn’t find what I wanted and given advice about the purchase. I bought a small pro cook knife and two glass dishes to fit into my air fryer. I always love lookin... See more
I went into the Bath store to buy a set of Gourmet Classic set of 3 knives I had seen advertised on the internet. The assistant was very helpful in giving product information helping me make a decisi... See more
First of all they had what I had been looking everywhere for - a baby weaning plate and utensils - so a good wide range of products. Second a calm and helpful member of staff who took me straight to... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
4-5 Quiet Street, BA1 2JS, BATH, United Kingdom
4.9
Excellent
982 reviews
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Shop was very inviting
The shop was well laid out and staff helped us find what were wanted and offered options for us to consider.
18 August 2026
Great customer service from your staff…
Great customer service from your staff member Nigel
21 August 2026
Superb knowledgeable and helpful staff
Superb staff, so helpful and friendly with giving advice about the right tools for the job. Went home and tried out products and found them both excellent. Many thanks. Made shopping a real pleasure.
17 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff were very friendly and helpful
Staff were very friendly and helpful, offering to place some of the items I was going to purchase at the counter while I browsed other items. I am happy with the quality of the products I purchased.
10 August 2026
Reply from ProCook - Bath
We're so pleased to hear our staff were friendly and helpful, and that you're happy with the quality of your purchases!
Reply from ProCook - Bath
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Exceptionally knowledgeable and helpful…
Exceptionally knowledgeable and helpful staff. I needed advice on knife sets, and I could not have asked for better. Very pleased.
11 August 2026
Reply from ProCook - Bath
We're so pleased our staff was exceptionally knowledgeable and helpful with your knife set advice! We're delighted you had such a positive experience.
Really helpful and informative staff
Really helpful and informative staff; a massive range of stock; reasonable prices and AC when it was 35C outside!!
13 August 2026
Reply from ProCook - Bath
We're so happy you found our staff helpful and informative, and appreciated our massive range of stock and reasonable prices! We're also glad the AC made your visit comfortable on such a hot day.
Large choice of products in wide range…
Large choice of products in wide range of prices. I found the lady that served us very knowledgeable about the qualities of the knives. Your shop in Bath has a welcoming atmosphere and we found it easy to navigate. Well done.
8 August 2026
Reply from ProCook - Bath
We're so pleased to hear you found a wide range of products and that our team member was very knowledgeable about the knives. It's wonderful that our Bath shop had a welcoming atmosphere and was easy to navigate!
Friendliest member of staff I have met…
Friendliest member of staff I have met in a long time
8 August 2026
Reply from ProCook - Bath
We're so pleased to hear that you found a member of our staff to be the friendliest you've met in a long time. We truly appreciate your positive feedback!
Helpful staff 😊
Staff was helpful, funny and very service minded, and the store was well organised.
5 August 2026
Reply from ProCook - Bath
We're so glad you found our staff helpful, funny, and service-minded, and that you appreciated our well-organized store! Thank you for your kind words.
Reply from ProCook - Bath
We are so glad to hear that our team was knowledgeable and helpful. We truly appreciate your kind words.
Excellent assistant
4 August 2026
Reply from ProCook - Bath
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Wide range of quality products with…
Wide range of quality products with friendly helpful staff. Well worth a visit if you need cookware.
6 August 2026
Reply from ProCook - Bath
We're so glad you found our products to be of high quality and our staff friendly and helpful! We appreciate your kind words and recommendation.
Very friendly & helpful staff.
5 August 2026
Reply from ProCook - Bath
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be friendly and helpful.
Energetic and informed staff
29 July 2026
Good advice from very helpful staff
24 July 2026
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