Proclinical Reviews 

1,801
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, professional, and supportive throughout the entire hiring journey from start to finish. Reviewers deeply appreciate the exceptionally clear communication, dedicated personal attention, and prompt responses, which make the entire recruitment process remarkably smooth and efficient. Some people also felt that while navigating the initial stages, slight adjustments could save a little back and forth, though overall guidance remained wonderfully thorough. Consumers consistently find the comprehensive onboarding assistance and detailed interview preparation extremely valuable for successfully landing their desired professional roles.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, responsiveness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting exceptional... See more

Service

Reviewers mention positive feedback about service, highlighting a consistently professional, honest, and... See more

User experience

Customers reported strong satisfaction with the user experience, highlighting a smooth, well-organized... See more

Response time

Users describe positive interactions with response time, highlighting how recruiters and support teams are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christian, I just wanted to sincerely thank you for helping me get this job. Your support and belief in me truly made a difference, and I’m incredibly grateful for your guidance and encouragement thro... See more

Rated 5 out of 5 stars

Terri-Anne and Harry were both fantastic throughout the whole process. They both communicated any updates in a timely manner and were extremely helpful in giving me context on the company and role so... See more

Rated 5 out of 5 stars

My Recruiter Mr. Anderson M. was very exceptional! He was very educational and thorough. He made my hiring process as easy as 1.2.3! I’ve never worked through a contract agency and Maldonado made it v... See more

Rated 5 out of 5 stars

Great experience signing up as a contractor with Proclinical. All the staff are super friendly yet professional and honest. Only small suggestion for improvement would be to make the reference provi... See more


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Executive Search Firm
  4. Recruiter
  5. Talent Agency

Written by the company

At Proclinical we help to fuel the growth of the life sciences industry globally. Our staffing and consulting partnerships enable good companies to work more efficiently, so they can continue innovating and change lives. We provide our partners with: • End-to-end strategic project management • Executive search • Permanent and contract recruitment • MSP and RPO solutions

We're here to help good life science partners grow

Written by the company

Long-term partners
We believe in creating partnerships, long-term relationships built on integrity and trust. Set-up to collaborate from the get-go, we do what’s right not what’s easy – always putting our clients’ and candidates’ best interests first.
Tireless experts
We’re life science experts – it’s our sole focus – but we don’t rest on our laurels. We stay at the top of our game. Always learning, always hungry to perform better and find new ways to achieve more for our clients and candidates.
Promises delivered
True to our word, we do what we say, on time and to the highest quality. ​We tackle challenges head-on, solving problems and adding value at every stage, to deliver solutions that fuel growth and change lives.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,801)

122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible recruiter and successful outcome

Marius was a fantastic recruiter that accompanied me throughout a long and complex process; always on my side, checking in, validating strategy, and providing continuing support with a great personal touch. Very different and much more involved than any other recruitment process I've experienced.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Supportive and experienced

Had a good experience working with ProClinical team (Heidi and Amy). They are very professional and supportive alongside my application and interview journey for a new role. Will definitely recommend them to anyone in the life sciences sector no matter he/she is a job seeker/jumper or employer who wants a position to be filled!

31 August 2025
Unprompted review
Rated 5 out of 5 stars

First class service, highly recommend

The experience end to end was superb! With over 30 years in the pharmaceutical industry, I have never come across such a professional, insightful, conscientious, supportive individual as Jake from proclinical. Five star company without a shadow of doubt! Thank you!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Biotech Contract Role

Joshua, supported me throughout the recruitment process. His knowledge of the client and their hiring process was impeccable. He also kept me informed at every stage. Now that I’m a few days into my new role, I can already see this was the right fit.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Alex was fantastic

Alex was fantastic. He drove the recruitment process nicely, represented well my wishes and got me a nice offer.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support from Proclinical

I had a fantastic experience with Proclinical. The team was professional, attentive, and genuinely supportive throughout the process. They understood my goals, kept me informed, and went beyond recruitment to ensure the perfect fit. Highly recommended!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience, really helpful contact

Parker was an excellent liaison. He kept me in the loop as we went through the interview process and provided really useful notes to help me prepare. Was truly an excellent experience!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Proclinical was…

My experience with Proclinical was excellent! The offer that was shared with me was spot on for me and my next step in my career. Naima was super honest and helpful throughout the journey that landed my next role. Even after I started with the new company, she checked on me to make sure it was what I expected and I am happy with it! Definitely recommended!

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Gosted the candidate

They have contacted me for a position, for which I have not applied and after several mails exchanged I got gosted.

11 July 2025
Unprompted review
Proclinical logo

Reply from Proclinical

Hello,

Thank you for your feedback.

As your review was submitted anonymously and we have not received any further information, we are currently unable to investigate the matter in detail. We are committed to addressing concerns wherever possible, so please don’t hesitate to contact us directly at d.nixon@proclinical.com should you wish to discuss this further.

Kind regards,
David Nixon

Rated 5 out of 5 stars

Smooth agency to work with

So far, the people at Pro-clinical have been great! Their support to find a position that fits was great. A differentiator is that, prior to my interview with the hiring company, the recruiter took the time to coach me and provide some pointers based on my own CV. No other company that I have talked to did that. The onboarding was smooth, and all the hiccups that I had were solved quickly.

14 July 2025
Unprompted review

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