Proclinical Reviews 1,757

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and helpfulness, often highlighting their dedication to ensuring a smooth process. Many people appreciate the exceptional customer service, noting the personalized support, clear communication, and quick response times that made their overall experience efficient and positive. However, some customers also noted occasional issues with communication and organization, mentioning instances of receiving duplicate calls and texts or conflicting information. These experiences sometimes led to confusion and delays, particularly concerning onboarding and the initial ability to start work.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Service

Reviewers mention positive feedback about service. Customers consistently report excellent experiences,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the professionalism,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

Josh is polite, professional, thorough, thoughtful and helpful. He is with you for the whole process whatever your needs are. He follows up and ensures that things go smoothly. He is very personable w... See more

Rated 5 out of 5 stars

Nick was super attentive, thoughtful and responsive. He went the extra mile in communicating in a manner that reassured me about what was happening each step of the way. He raised points I hadn't cons... See more

Rated 5 out of 5 stars

Dean was so helpful every step of the way. He was always there if I needed to call before and after the interview with any queries. Gave me a through run though on the job description and interview pr... See more

Rated 5 out of 5 stars

Christian, I just wanted to sincerely thank you for helping me get this job. Your support and belief in me truly made a difference, and I’m incredibly grateful for your guidance and encouragement thro... See more


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Executive Search Firm
  4. Recruiter
  5. Talent Agency

Written by the company

At Proclinical we help to fuel the growth of the life sciences industry globally. Our staffing and consulting partnerships enable good companies to work more efficiently, so they can continue innovating and change lives. We provide our partners with: • End-to-end strategic project management • Executive search • Permanent and contract recruitment • MSP and RPO solutions

We're here to help good life science partners grow

Written by the company

Long-term partners
We believe in creating partnerships, long-term relationships built on integrity and trust. Set-up to collaborate from the get-go, we do what’s right not what’s easy – always putting our clients’ and candidates’ best interests first.
Tireless experts
We’re life science experts – it’s our sole focus – but we don’t rest on our laurels. We stay at the top of our game. Always learning, always hungry to perform better and find new ways to achieve more for our clients and candidates.
Promises delivered
True to our word, we do what we say, on time and to the highest quality. ​We tackle challenges head-on, solving problems and adding value at every stage, to deliver solutions that fuel growth and change lives.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Professional and transparent recruitment experience!

I had a great experience working with Proclinical and with Christian!

From the very beginning he was able to find the potential beyond just the CV, founding a wonderful working position which fit perfectly my competences and my personality.

His support througout the interview processes was professional, transparent and fair.

Thanks to his guidance i have now the opportunity to work for an amazing company !

I would definetly reccomend Proclinical and Christian for anyone looking for an high quality recruitment process!

On top of all the qualities above descrived, he always gave constantly feedback after each phase

16 January 2026
Unprompted review
Rated 5 out of 5 stars

great guidance of my recruiter

great guidance of my recruiter, nicholas daniel.

he knew a lot about the company, drugs and team, and how it would fit

big thank you! gladly again!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Super Attentive, Super Supportive

Nick was super attentive, thoughtful and responsive. He went the extra mile in communicating in a manner that reassured me about what was happening each step of the way. He raised points I hadn't considered and gave me helpful prep points ahead of each interview.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

A Recruiter Who Actually Follows Through

Alex stood out for being proactive and consistent—he stayed in touch with me for months and actually followed through, which hasn’t been my experience with other recruiters. When I received my offer, he continued to check in and made sure I had everything I needed, which I really appreciated.

There is currently an onboarding issue with Paychex that’s delaying completion on my end, but I’m hopeful it will be resolved soon.

Overall, a positive experience with strong communication and support.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Responsive and Helpful Team

My experience with Proclinical was great. The process was smooth and well-organized, and the team was incredibly helpful and responsive throughout. A special thanks to Jackie, Abigail, and Shannon for being communicative and making sure everything was taken care of quickly. Highly recommend!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Josh is polite professional

Josh is polite, professional, thorough, thoughtful and helpful. He is with you for the whole process whatever your needs are. He follows up and ensures that things go smoothly. He is very personable with good soft skills.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

The recruiter Daniel made himself available outside of typical working hours to answer questions. He also provided tips and advocated on my behalf. Thank you for the career change.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional and human

During the entire process the team was working so collaboratively and supportively. They helped to make the process feel like a whole different experience even with the ups and downs. Pure Professional and human interaction on the field.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Proclinical and Phu Huynh - Amazing Partners

Proclinical and Phu Huynh were amazing partners throughout my entire interview and onboarding process. Phu was a constant source of encouragement and always kept me updated throughout the journey.

Having never worked with a recruitering firm previously I wasnt sure what to expect, but it was an absolute joy.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly professional recruitment consultants

Proclinical were highly professional and helpful throughout the process. This includes appropriate initial contact, strong knowledge of the opportunity, insightful interview prep, persistence in working through contracting, and personable friendly communication

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Jackie was amazing!!!

Jackie was amazing!!!
She was so helpful during the hiring prosses and gave me tips for my interview. I totally trust her to guide anyone who interacts with her through Proclinical !!
Thank you so much!!!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Janelle Jones

Janelle, the recruiter, was very professional and responsive. I was hired! The back office operation is also very professional and quick to respond to any questions. My experience with ProClinical has been great so far and looking forward to working with them for quite some time. Highly recommended.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Communication and Insight

The consistency in providing updates. The whole team has been very communicative and provided great insights and tips as I went through the process. This was my first time ever doing a contract type of work but the team was patient with all of my questions and left me feeling like I was able to make a well informed decision.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I had the pleasure of working with Harry Budge, to secure a role and I cannot recommend him and the Proclinical team highly enough. From the very first conversation, Harry was incredibly professional, friendly and genuinely invested. He provided insight, guidance and assistance and was extremely responsive. I was kept in the loop at each point in the process, so I never had to wonder where I stood. Thank you Harry, it was a great experience dealing with you.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Ciara was AMAZING

Ciara was really really nice and very helpful. Before every interview she would check in and go over what things I need to focus on.
Even after i got the job, she still followed up and checked in.
I would give her 10 stars if I could.

20 February 2026
Unprompted review

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