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Review summary

Created with AI, based on recent reviews

Evaluating 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like stickers, bookmarks, and custom boxes meet or exceed their expectations, with colors and prints appearing exactly as desired. Many people appreciate the efficient ordering process, finding the website easy to navigate, and highlighting the quick turnaround times and early delivery of their orders. The service is frequently described as outstanding, with staff being helpful and ensuring product quality, leading many to express their intent to reorder. However, some customers also noted issues with product quality, such as cards being too thin or labels not peeling correctly, and receiving items that did not match their order specifications, like incorrect rounded edges or colors. There were also instances of delivery problems, including delayed shipments, orders arriving after events, and issues with tracking or missing items from packaging. A few other people also felt that communication was lacking, particularly when trying to resolve quality concerns or discuss complex orders, leading to frustration and a desire to seek services elsewhere.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality,... See more

Quality

People report positive experiences with quality, with many reviewers describing products as perfect,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and intent to reorder due to... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick delivery, fast... See more

Service

Customers had positive experiences with service, often highlighting the ease of the process, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.

Company replied

Rated 5 out of 5 stars

I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Products were great quality

Products were great quality. Colors just as submitted. Timely delivery.

12 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you! We're thrilled to hear you loved the quality and timely delivery of your products. Your satisfaction means the world to us! -Customer Care

Rated 4 out of 5 stars

Fuzzy Image

I wish that my stickers were not as fuzzy of an image. I checked in a few times to make sure my image was clear. Next time, I wish it had been flagged. It still looks great, but it could be better.

8 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback, Marissa! We appreciate your attention to detail and will take your suggestions into account for future orders. We're glad you still like your stickers! Your satisfaction is important to us. -Customer Care

Rated 5 out of 5 stars

The service and quality are excellent.

The service and quality are outstanding. The order arrived early and was exactly what we were expecting.

6 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our service and quality. Your satisfaction is our top priority! -Customer Care

Rated 4 out of 5 stars

The cards look great

The cards look great; however, it took way too long to get the order.

12 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thanks for your feedback, Bill! We’re glad you loved the cards but apologize for the delay. We’re always working on improving our processes to serve you better. Your experience is important to us! -Customer Care

Rated 1 out of 5 stars

AWFUL! If you need it fast or need help go elsewhere - unprofessional & disreputable

What a disaster! I should've had - NEEDED - the biz cards more than a week ago, now there's a 2-day waiting period for them to find out what happened...
The RIGHT thing for this company to do is print another batch & overnight it to me - but they won't even consider it!
I asked last week for them to look into it - they refused.

This is a fly-by-night outfit, you MAY get what you need at some point - but YOU need to stay on top of it.
They sent me multiple proofs of the other item AFTER it was delivered...

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Helped me in a major pinch

Helped me in a major pinch! Came in right on time!

8 May 2026
Unprompted review
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Reply from PrintPlace

Thank you, Erin! We're thrilled to hear we could help you out when you needed it most. Your satisfaction is our priority, and we appreciate your kind words! -Customer Care

Rated 5 out of 5 stars

Excellent quality

The quality of the labels I ordered was outstanding. They were easy to peel off the backing and adhered to my flat surface without issue. I love everything about them. My only issue was related to product packing… some of the labels fell out of the packaging (presumably during shipping), so I was missing quite a few. However, customer service was fantastic—they did a quick reprint and expedited shipping so I received the missing quantity (and a few more) within a few days. I’ll be ordering again for sure!

4 May 2026
Unprompted review
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Reply from PrintPlace

Thank you, Cheryl! We’re thrilled to hear you loved the label quality and our customer service team was able to assist effectively. We appreciate your feedback about the packaging and will work on improving that. Looking forward to your next order! -Customer Care

Rated 5 out of 5 stars

Friendly & efficient

I called on a Saturday, received proper answers to my questions, received the proof the next day and within a week had my order. Very efficient and friendly team.

5 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Jamie! We're thrilled to hear about your positive experience with our team. Efficiency and friendly service are our priorities, and it's great to know we delivered on both. We appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

Great quality and exceptional…

Great quality and exceptional turnaround time.

1 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Stephen! We're thrilled to hear you loved the quality and speed of our service. Your feedback motivates us to keep delivering excellent results. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

Very high quality prints at a…

Very high quality prints at a reasonable rate. I wish the print proofing process went a little smoother but very happy with the final outcome.

4 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your positive feedback! We're thrilled you loved the high-quality prints and appreciate your input on the proofing process. Your satisfaction is important to us, and we’ll work on making improvements. -Customer Care

Rated 5 out of 5 stars

The postcards look great and were easy…

The postcards look great and were easy to create

2 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thanks, Brookey! We're thrilled to hear that you loved the postcards and found the creation process easy. Your feedback means a lot to us! -Customer Care

Rated 5 out of 5 stars

It was easy to select exactly what I…

It was easy to select exactly what I needed to have printed. I will definitely use PrintPlace again.

20 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you! We're thrilled to hear that you found our selection process easy and that you'll be returning. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

On time & nicely made

Price, quality and available for pick up a day sooner than promised.

29 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear you were pleased with the price and quality, and that we could exceed your expectations with a quicker pickup. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Just what I wanted!

The product was just what I wanted. Customer service was so helpful and quick to respond to my requests. I would definitely order from this company again.

27 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Linda! We're thrilled to hear that our product met your expectations and that our customer service team could assist you effectively. We look forward to serving you again in the future! -Customer Care

Rated 2 out of 5 stars

Disappointed in product

I was disappointed as I thought I was getting stickers on a roll and easy to remove, instead the stickers were individual and difficult to remove the back, initially I did not think they were stickers.

29 April 2026
Unprompted review
Rated 4 out of 5 stars

fairly easy to set up design

fairly easy to set up design, first order had an error brought it to their attention and it was fixed and met the deadline I had, I received excellent customer service

29 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback, William! We’re glad to hear you had a smooth design setup and that our team was able to resolve the issue promptly. Your satisfaction is our priority, and we appreciate your kind words about our customer service! -Customer Care

Rated 1 out of 5 stars

Quality not justified with price

To be honest, the cards came out extremely thin and felt very cheap. The overall quality was terrible, and I would never order from here again.

My order sat in queue for over a week due to a “low quality” issue. I tried to cancel because I had already placed the same order with VistaPrint to compare the two. While I was on the phone with a representative, they insisted on moving forward with the order and assured me they would resolve the quality concerns on their end but that never happened.

After comparing both orders, VistaPrint delivered significantly better card quality and much clearer print resolution using the exact same photo upload. Very disappointed with this experience.

24 April 2026
Unprompted review

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