PrintPlace Reviews 

576
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items like stickers, cards, and banners are perfect, look great, and meet expectations for color and design. Many people found the ordering process user-friendly, appreciating the helpful staff and excellent service. Reviewers frequently highlight quick turnaround times and fast delivery, with products often arriving earlier than anticipated and well-packed. However, some customers experienced product quality issues, including thin materials, difficult-to-read prints, or peeling labels. Additionally, a few people noted delayed deliveries or missed event deadlines, and some found the website navigation or proofing process frustrating.

What people talk about most

Product

People report positive experiences with product quality, often praising the sharp printing, vibrant colors,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the high quality... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast shipping and timely arrivals,... See more

Service

Reviewers mention positive feedback about service, consistently praising its quick, accurate, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied

Rated 5 out of 5 stars

I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 2 weeks

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See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(576)

206 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The postcards look great and were easy…

The postcards look great and were easy to create

2 May 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thanks, Brookey! We're thrilled to hear that you loved the postcards and found the creation process easy. Your feedback means a lot to us! -Customer Care

Rated 5 out of 5 stars

It was easy to select exactly what I…

It was easy to select exactly what I needed to have printed. I will definitely use PrintPlace again.

20 April 2026
Unprompted review
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Reply from PrintPlace

Thank you! We're thrilled to hear that you found our selection process easy and that you'll be returning. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

On time & nicely made

Price, quality and available for pick up a day sooner than promised.

29 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear you were pleased with the price and quality, and that we could exceed your expectations with a quicker pickup. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Just what I wanted!

The product was just what I wanted. Customer service was so helpful and quick to respond to my requests. I would definitely order from this company again.

27 April 2026
Unprompted review
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Reply from PrintPlace

Thank you, Linda! We're thrilled to hear that our product met your expectations and that our customer service team could assist you effectively. We look forward to serving you again in the future! -Customer Care

Rated 2 out of 5 stars

Disappointed in product

I was disappointed as I thought I was getting stickers on a roll and easy to remove, instead the stickers were individual and difficult to remove the back, initially I did not think they were stickers.

29 April 2026
Unprompted review
Rated 4 out of 5 stars

fairly easy to set up design

fairly easy to set up design, first order had an error brought it to their attention and it was fixed and met the deadline I had, I received excellent customer service

29 April 2026
Unprompted review
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Reply from PrintPlace

Thank you for your feedback, William! We’re glad to hear you had a smooth design setup and that our team was able to resolve the issue promptly. Your satisfaction is our priority, and we appreciate your kind words about our customer service! -Customer Care

Rated 1 out of 5 stars

Quality not justified with price

To be honest, the cards came out extremely thin and felt very cheap. The overall quality was terrible, and I would never order from here again.

My order sat in queue for over a week due to a “low quality” issue. I tried to cancel because I had already placed the same order with VistaPrint to compare the two. While I was on the phone with a representative, they insisted on moving forward with the order and assured me they would resolve the quality concerns on their end but that never happened.

After comparing both orders, VistaPrint delivered significantly better card quality and much clearer print resolution using the exact same photo upload. Very disappointed with this experience.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

PrintPlace Customer Service Saved the Day!

I love PrintPlace! I usually work with them to order high-quality postcards to use at trade shows. While there was a slight mix up this time, PrintPlace's customer service team is a dream to work with (I talked to Mika!). I love that I was able to talk to a rep immediately and that she was able to quickly resolve the issue.

21 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We’re thrilled to hear you love working with us, Chloe! It’s great to know our team, especially Mika, was able to assist you promptly. Your satisfaction is our priority, and we appreciate your understanding. Looking forward to your next order! -Customer Care

Rated 5 out of 5 stars

Everyone was so helpful in getting my…

Everyone was so helpful in getting my design to fit the size I needed. I followed up by phone and the ladies helping me were excellent! We are so happy with the visitor cards we ordered. We will definitely us this company again!

13 April 2026
Unprompted review
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Reply from PrintPlace

Thank you! We're thrilled to hear you had a great experience with our team and are happy with your visitor cards. Your satisfaction means the world to us, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Will return to PrintPlace when I need other services.

Customer service was very helpful.
Ordering to delivery was done very quickly.
The product turned out very well!

13 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Joan! We're thrilled to hear that you had a positive experience with our customer service and that you loved your product. Your satisfaction is our priority, and we appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

Excellent Quality, Price & Experience

I had an excellent experience working with PrintPlace and would highly recommend them.

We ordered full-color logo stickers for our mobile drink business, and the entire process was smooth from start to finish. Their website was easy to navigate, with plenty of options to choose from, and the pricing was very fair compared to others we considered.

The quality of the stickers exceeded our expectations. The colors are vibrant, the print is sharp, and the overall finish looks very professional on our drink cups and açaí bowls.

Production and delivery were fast, just as promised, and everything arrived exactly as ordered.

If you’re looking for high-quality printing with a straightforward process and reliable turnaround, PrintPlace is a great choice. We will definitely be using them again.

24 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our stickers and found our process seamless. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Quick printing and shipping; quality paper

Quick printing and shipping--much earlier than I had expected. Great quality paper.

22 April 2026
Unprompted review
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Reply from PrintPlace

Thank you, Gina! We're thrilled to hear you were impressed with our quick turnaround and quality. Your satisfaction means a lot to us, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Very helpful.

16 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words! We're glad to hear that you found our team helpful. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

Customer support is very friendly and…

Customer support is very friendly and extremely helpful.

12 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words, MJ! We're thrilled to hear that our customer support team made a positive impression. Your satisfaction is our priority, and we appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

I love this company

I love this company. I've been using them for a few years, and the service is exceptional.

20 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you so much for your kind words, Renee! We truly appreciate your loyalty and are thrilled to hear that you’ve had exceptional experiences with us. Your support means the world to our team! -Customer Care

Rated 5 out of 5 stars

Top notch everything

Top notch everything. Service, products, logistics-everything. This is the company everyone else is chasing.
Thank you

13 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Alexandros! We're thrilled to hear you had a top-notch experience with our service and products. Your support means a lot to us, and we strive to keep setting the bar high! -Customer Care

Rated 5 out of 5 stars

Earlier than I Expected

Earlier than I Expected - Great turnaround time

2 April 2026
Unprompted review
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Reply from PrintPlace

Thank you, Dallas! We're thrilled to hear that you were pleased with our turnaround time. We always aim to exceed expectations. Your support means a lot to us! -Customer Care

Rated 5 out of 5 stars

Couldn’t have been easier

Very easy, high quality, and very fast!

16 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Reid! We’re thrilled to hear that you found our services easy, high quality, and fast. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

We got extras!

My order arrived almost 2 weeks early, and sent extras in the box!

15 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Josh! We're thrilled to hear your order arrived early and that you enjoyed the extras. We strive to exceed expectations! -Customer Care

Rated 1 out of 5 stars

The quality was extremely poor and I…

The quality was extremely poor and I paid extra for the rounded edges and received square. I also paid expedited shipping and did not receive my product in time for my event. Poor customer service as well.

13 February 2026
Unprompted review

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