Prestige Private Finance Ltd Reviews 

315
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for their exceptional helpfulness and constant availability, ensuring that complex financial processes feel entirely straightforward, calm, and manageable from start to finish. Consumers note that professional advisors regularly go above and beyond, offering sound guidance and maintaining clear communication throughout every single stage of the journey. Some reviewers were very happy with the incredibly quick response times and ongoing support provided during property purchases. People also noted that the dedicated mortgage specialists successfully navigated tricky financial situations to secure competitive products tailored precisely to individual requirements.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as incredibly helpful,... See more

Service

Customers consistently note positive experiences with service, describing it as professional, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the experience as smooth and... See more

Response time

Consumers find response times to be prompt and reliable, consistently praising the quick communication.... See more

Product

Customers report appreciation and satisfaction with product selection and advisory services. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gary was fantastic throughout! Fast, professional, and clearly interested in getting a good outcome for us. This was despite numerous hurdles - it took us over four years to buy a house due to multipl... See more

Company replied

Rated 5 out of 5 stars

Working with Gary from PPF has been an absolute pleasure. From start to finish, he was incredibly helpful and always had our best interest at heart. Gary was always on hand with sound, reliable advice... See more

Company replied

Rated 5 out of 5 stars

Phil Moses has provided exceptional support for several years now. He's helped me with mortgages and remortgaging. Always prompt, always finding me the best value. A couple of times when I left thin... See more

Company replied

Rated 5 out of 5 stars

We used Prestige's services for a bridge loan on a new house purchase. Ivan Hughes was our broker, and to say he was incredible would be an understatement. Bridge arrangements are typically a long... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Clear and precise mortgage advice. Service with integrity, honesty and pride. At Prestige Private Finance your financial wellbeing is our business. Our dedicated advisors stay at the cutting edge of industry trends by continuously monitoring the mortgage market. Unlike approaching a bank directly, our extensive network of lending institutions, from across the market, uniquely positions us to find your perfect match. Lenders' criteria and lending appetite vary, constantly evolving. Our advisors provide precise, up-to-date mortgage advice, ensuring a tailored solution that truly fits. Partner with us today for advice that's all about putting your financial wellbeing first.


Contact info

5.0

Excellent

TrustScore 5 out of 5

315 reviews

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5.0

All reviews

(315)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Would highly recommend Prestige

Would highly recommend Prestige - Gary helped us throughout a long and frustrating house buying process with expert advice. He helped us find solutions to multiple different challenges we had which ultimately allowed us to buy our 1st house. Will definitely come back when our current deal is up for renewal.

25 October 2023
Unprompted review
Prestige Private Finance Ltd logo

Reply from Prestige Private Finance Ltd

Hi Ollie, thank you for recommending Prestige. We're pleased to hear that Gary's expert advice helped you navigate a challenging house buying process and find solutions. We look forward to assisting you in the future!

Rated 5 out of 5 stars

I Would Recommend Gary and your Mortgage Broker

I worked with Gary over 4 months during our mortgage process. Gary was fantastic, we were in constant communication and provided regular updates regarding our mortgage right up to completion.

As a FTB, Gary really guided me on picking the best lender and made me feel at ease during the process. I would highly recommend Gary to anyone who is looking for a broker.

5 October 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Katie,

Thank you for sharing your experience. We're delighted to hear that Gary provided excellent communication and guidance throughout your mortgage process. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out.

Rated 5 out of 5 stars

Excellent service. Thank you!

Have used Phil for a remortgage and Gary for a new purchase over the last few years and they’ve done a great job for me. 100% would recommend.

23 October 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Alex,

Thank you for your kind words and for choosing Phil and Gary for your mortgage needs. We're glad to hear they did a great job for you. Your recommendation means a lot. If you ever need assistance in the future, just let us know.

Rated 5 out of 5 stars

Prestige service

I worked with Jonathan over the course of a few months. He was a brilliant source of advice, and would answer any one of my questions quickly and clearly. I was also happy with the rate secured. I have already recommended him to friends, and will continue to do so in the future. Thank you again Jonathan!

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Simply the best

From start to finish, Jonathan was a reassuring and knowledgeable guide on our path to home ownership. I'm self-employed and was worried that I wouldn't manage to get a mortgage with my partner (especially after the Truss-Kwarteng debacle), but thanks to Jonathan's expert guidance, we are now the proud owners of a flat!

I can't thank Jonathan and Prestige Finance enough.

18 August 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi John, thanks for taking the time to leave a review. We're so pleased Jonathan could help and look forward to assisting in the future again.

Rated 5 out of 5 stars

Ed!!

Ed has been extremely helpful with our first Mortgage application! Brilliant advice and communication, making the process simple and easy for us to understand, would recommend!

14 August 2023
Unprompted review
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Reply from Prestige Private Finance Ltd


Hi Hilary, thanks for sharing your experience! We're glad Ed's advice and communication made your first mortgage application process simple and easy to understand. Thank you for the recommendation! Looking forward to assisting you again in the future.

Rated 5 out of 5 stars

What an amazing and smooth service

What an amazing and smooth services!
Everything is clearly explained with an absolutely friendly manner no matter your questions.
Gary has helped me along the journey of getting a mortgage and making sure we have had everything in line.

Couldn't recommend more!

7 August 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Basil, we're glad to hear Gary provided an amazing and smooth experience! Thanks for your recommendation. If you need assistance again, feel free to reach out.

Rated 5 out of 5 stars

Brilliant experience! Would definitely recommend!

As a first time buyer Prestige Private Finance was the perfect choice for us. We had the pleasure of Gary as out mortgage broker and he did a brilliant job. As first time buyers we had a ton of different questions and Gary was great at taking his time and answer and explain all of them and this made us feel comfortable with the process. Furthermore he made sure we got a great rate compared to others in the current market.

For life insurance Ed was a great help to make sure we got the insurance we needed. And just as Gary he was great at answering all the different question we had.

All in all a great experience and would definitely recommend.

24 July 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Mathias, we're thrilled to have been your choice as first-time buyers! We're glad Gary and Ed provided excellent support, taking the time to answer your questions and ensure you got the best rates and insurance. Thanks for your recommendation! If you need assistance in the future, we're here to help.

Rated 5 out of 5 stars

Gary was absolutely brilliant

Gary was absolutely brilliant. At a time of rising interest rates and quite a lot uncertainty, Gary secured us a great mortgage rate. He gave clear, considered and honest advice and was always very responsive.

We would definitely recommend Gary!

27 July 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Saul, we appreciate your feedback! We're glad Gary could secure a great mortgage rate for you and provide clear, honest advice. Thanks for your recommendation! If you have more questions or need assistance, feel free to reach out.

Rated 5 out of 5 stars

Highly recommended

Highly recommended!
I would definitely recommend Prestige Finance for everyone buying a new home. We’ve had the pleasure of working with Gary and he has delivered the most helpful service. As first time buyers we had tons of questions, but Gary was always helpful, supporting us to understand everything in the process and made us feel safe and understood from start to finish.

Thank you so much for your great service.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

I would recommend Gary to anyone buying a home.

My partner and I were purchasing our first property and we had the pleasure of working with Gary. He was tremendously helpful, always free to speak and was diligent in his work. I would recommend Gary to anyone buying a home. Thank you!

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Gary is the best

Throughout our current purchase and past attempts, Gary has been the most reliable, trustworthy and helpful person we’ve encountered. Always having a positive attitude, quick to respond, Gary explained to us each step of the process and patiently supported us. He made sure that we were aware of the options we had and consulted us throughout.
Always up to date with potential changes in the market, Gary helped us secure a good mortgage in time, so thanks to him we can rest assured about our choice.
If we ever have the opportunity to go through such a process again, we’ll for sure come back to Gary, and recommend him to our friends and family. Thanks for all your help Gary!

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Life Insurance and Mortgage review with Ed Stephenson

We recently worked with Ed to secure life insurance. During this process, Ed was quick to notice that our mortgage was up for renewal. He promptly let us know that rates were about to increase and as a result, quickly found and fixed a rate for us before the rates rose. This was very helpful!

During the entire process Ed was easy to work with, was very knowledgeable and thorough when detailing the options available to us. Ed communicated with others on our behalf, and proactively communicated with us to update on the progress being made. Proactive, easy to work with and very helpful... many thanks

8 June 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

That's great to hear, Annika! Thanks so much for taking the time to post your review.

Rated 5 out of 5 stars

Brilliant service, highly recommended

The mortgage broker from Prestige Private Finance that I used was Edward Stephenson - he was amazing, he helped me through all the aspects of re-mortgaging my buy to let properties, and got me a great deal. It was a very stressful time with the rising mortgage costs, and I really appreciated his calm and patience in talking me through everything and answering all my questions. Highly recommended.

1 February 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks Louella! We agree that it has been incredibly stressful for many homeowners recently and are so pleased Ed could help. Looking forward to assisting again in the future.

Rated 5 out of 5 stars

10/10 Incredibly Professional and Kind

Gary was incredibly kind and helpful - even when many banks rejected my application because of the credit score he didn't give up and kept looking for a solution. I would 100% recommend him to anybody looking to mortgage / re-mortgage. Extremely professional and friendly which is very much in need when you are stressed buying a house.

29 June 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Alex, thank you for sharing your experience with Gary. He is a complete gem and we are so pleased he could help. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent customer satisfaction

Ed was a great help with advise on mortgages and insurance and was always available for any questions I had. Ed was able to advise and handle the complexity of my move from a cladding EWS issued flat with limited options on selling to buying a house which i did not think possible. Knowing Ed was handling this made the process of moving a lot easier and gave me 1 less thing to worry about.
100% recommended.

19 June 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Sara, thank you for your review. Fantastic that Ed was able to help you. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Having Jonathan as my mortgage broker…

Having Jonathan as my mortgage broker was far better than I ever could have hoped for. As a first time buyer the entire market and process of buying was extremely overwhelming and Jonathan helped guide me in nearly all aspects of it. He goes far further than just helping with the mortgage and his experience in property as a whole is invaluable. As a contractor also it was not easy finding a good deal with a lender but Jonathan was able to find a great deal considering today's market conditions. All in all I don't think I could have done it without him and I couldn't recommend him more highly to anyone trying to purchase a property.

23 June 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Angus, thanks for taking the time to write your review. We agree that Jonathan goes above and beyond! It can be challenging finding a good deal as a contractor and we're so pleased Jonathan was able to help. We are looking forward to assisting you again in the future!

Rated 5 out of 5 stars

Jonathan Wilce is an excellent…

Jonathan Wilce is an excellent professional and highly skilled. He thinks along with you during the entire mortgage process. As a first home buyer I had so many questions especially because of these turbulent times, and Jonathan was very patient and reassuring.

Thank you so much for the great service, Jonathan!

22 June 2023
Unprompted review
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Reply from Prestige Private Finance Ltd

Hi Seval, thank you for your lovely review. We too think Jonathan is excellent! We know how daunting being a first time buyer can be and are so pleased to have helped. Looking forward to assisting you again in the future!

Rated 5 out of 5 stars

Highly recommended broker

Very clear options and guidance and very prompt response to queries. Helped us find the mortgage we needed. Excellent and efficient service. Highly recommended

21 June 2023
Unprompted review
Prestige Private Finance Ltd logo

Reply from Prestige Private Finance Ltd

Thanks David! That's so great to hear. Looking forward to assisting you again in the future!

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