Premier Sports Reviews 

The Agent (Emma I Think) Was extremely helpful and Polite and efficient. A Credit to the company.

Excellent service by Steve will definitely use this platform again for future Rugby Union games while in Canada.

great responsive customer service.
I had a query over cancelling my subscription which was responded to quickly. Steve was very helpful in answering my questions and quickly resolved the issue to my satisfaction.

I asked for some support with my billing and Premier Sports reacted very quickly and dealt with the issue efficiently!

The girl on customer service was excellent, polite and sorted the problem very quickly thanks 🤩

My son who has a disability accidentally signed up to a subscription. This was unknown to me. I called about this advising it was done accidental and told I still have to pay the monthly subscription there is no way out.

Emma in customer services sorted my account query quickly and efficiently and got me back to receiving the great service for another year. 😀👍

I access Premier Sports via Sky and had a problem viewing some content. Sky advised that the games I wanted to see were pay per view and not available to me. I emailed PS and had a prompt reply from Steve who told me that all content was available via the PS app.
The customer experience Steve provided was night and day compared with Sky.

I had a problem with my subscription which was very quickly resolved by Steve. Very responsive and sensible customer service. Thanks. I will be using Premier Sports again.

The service is very poor if you try to watch a game from the start after the kick off time. It always skips and jumps and eventually gives up and just goes back to the live coverage. Trying to complain is very difficult and needs to be done in writing.

I received notification that my subscription had been refused by my bank, as my card had been updated, and hence the long number had changed.
I was assisted by Emma, who was very helpful, expertly guiding me through the reinstatement process.

I recently signed up to an annual, pay-monthly subscription with Premier Sports by accident, when I meant to subscribe to their month-by-month subscription. This was entirely my mistake, but when I reached out to Premier Sports, Vanessa and the team at Premier Sports were extremely understanding and cancelled my subscription with empathy and understanding.

No issues from me , asked to cancel as im not having as much time to watch lately and was able to hustle free, dealt with Steve, very helpfull. Thank you

Signed up to Premier Sports annual subscription in error and contacted customer service to explain the situation and ask if the annual subscription could be cancelled early. Despite this, they refused to help and insisted the contract had to continue.
Very disappointing customer service and no flexibility whatsoever, even for genuine mistakes. The whole experience has left a bad impression and I certainly wouldn’t subscribe again or recommend the service to others.

My issue was resolved very quickly by Curtis and was done so with a professional and consumer focused approach. I would highly recommend Premier Sports customer services due to their customer first ethos (some other sports TV providers could learn a thing or two).

The rugby coverage has been excellent. Also really appreciate the personal and prompt service from Steve when wanting to discuss (by email) a query about the account

I called to change my viewing details from one sky box to another and this was done quickly, the customer service person was professional and courteous

Terrible app, no way easy way to stream to tv. Cancellation process is a nightmare, charging for 2 extra months after cancelling because of 30 day policy.

The website is pretty outdated and difficult to deal with, I also signed up to the flexible subscription and it put me onto the annual- after contacting support they quickly rectified this and resolved the issue for me so score reflects their helpfulness.

My question was dealt with by Steve in a timely, clear and professional manner. It’s unusual these days for a company to provide such great customer service. Keep up the great work.