Precision Motor Group Reviews 

PLEASE AVOID THIS COMPANY!!!!
We purchased a land rover discovery in May 2024 which as soon as we got it home flagged up with a serious warning light which needed thousands of pounds worth of work.
We paid extra for warranty which in the end would only contribute £250 towards the work.
After numerous emails with no response we will be having to start court proceedings.
They absolutely do not care that they are ripping people off, we are a hard working family who are now struggling without a car and have been since May. Their customer service is appalling ontop of selling cars not fit for purpose.

Please please avoid!!!!

DO NOT BUY A CAR FROM THIS GARAGE.

I mistakenly bought a BMW 840i for near £40k from this garage via an auto trader listing without viewing the car in person first. All dealings were done via call, email or WhatsApp messaging. All was going well up until the point I came to collect the vehicle. I traveled from Newcastle to collect the car via train. Once car was pulled from their storage I immediately began to notice issued with the vehicle. This vehicle had been sold to me in good condition, 2 keys and with freshly refurbished alloy wheels and a fresh MOT.

Upon first inspection I noticed one of the tyres had a bulge, this would have been an MOT failure and should have been replaced.

The alloy wheels were refurbished badly in-house via a smart spray repair and not diamond cut as the wheels should be from factory.

I bought up these issues and received a £1000 reduction in the cost of the car to allow me to replace the faulty tyre, refurbish the alloy wheels and have one of the side skirts polished as there was overspray from a previous repair.

When completing the sale, I was given the "2 Keys" one of which was a digital card key, which is not activated and will not work with the vehicle as there is supposed to be 2 Physical Keys. A new key costing me £308 from the dealership.

Driving home I received an engine warning light, I was told they would pay to have this issue resolved but have had no further correspondence from them nearly 3 weeks later.

Upon cleaning the car and inspection in the paintwork more closely I noticed that 2 panels of the car had been repaired badly, in the wrong colour and to a bad standard. Poorly taped where it meets the trim leaving unpainted areas.

In Short, DO NOT BUY A CAR FROM THIS GARAGE. Buy something elsewhere as you will more than likely get a poor example, badly repaired and poor to zero after sales support. Honestly the worst company I have ever dealt with buying a car, having bought over 20 cars in my driving time from various garages.

Friendly fast and overall great service from start to finish.

Extremely poor aftersale care, was told they would source and fit a missing part for my car, it is now three months on from the sale and I have had no updates. I have no chase periodically with no updates other than "we will chase" terrible aftersale care has overshadowed a a reasonably good experience.

Brilliant dealers very helpful and professional, would definitely recommend them 10/10 service.

What a fantastic place, great cars, great prices, great service. Buying a car couldn’t be easier or quicker. Even dropped it off for me. Lewis dealt with me and he’s a credit to the firm. Will be back in a few months to buy another for the wife 👍🏻⭐️

First class vehicle, preparation with new MOT & service at a good price. Bought online and flew 500 miles from Scotland to collect car, the team kindly picked me up from nearby rail station. Would recommend.

Good staff who knew what they needed to do ... quick and efficient I would highly recommend these people because their staff and commitment are first class

After suddenly needed to replace our car we come and saw Adrian & Lewis super knowledgeable about all cars, both were happy to answer any questions we had. We didn’t feel pressured & nothing was to much trouble. Any issues they were quick to get sorted. Top service & car. Thank you for making purchasing a new car easy ☺️

Brilliant garage def recommend! Car was exactly as described, they did all the paperwork for me so I could just get in a drive away it even had done fuel!
Trustworthy, cars are all kept dry stored which is lovely , no pressure relaxing and easiest car purchase I’ve ever done! Thankyou

A huge thank you to Precision Motor Group. They really know how to take care of their customers. From the moment I walked into their dealership, I was greeted with friendly and knowledgeable staff who helped me find the perfect car I've been looking for. The entire process was smooth and hassle-free. I was impressed with the wide selection of high-quality vehicles they had available. The sales team was patient and answered all my questions, making sure I felt confident in my decision. The after-sales service has been exceptional as well. They have been prompt in addressing any concerns or issues I've had. Overall, I highly recommend Precision Motor Group for their professionalism, excellent customer service, and top-notch vehicles. They definitely deserve a 5-star rating! Yet again a huge thank you to the team and Mac !!!

Friendly staff and very happy with the service. Big thank you to Mac and Andrew with their assistant of purchasing my dream car.

I had a really good experience from start to finish. They answered all my questions and gave me confidence on the purchase of my new, much loved BMW 530d M sport. Highly recommended. Mac was very professional and has an extensive knowledge about all cars.

I bought a Volkswagen Golf GTI last week from Precision . Really happy with the car. Great costumer service. Andrew was excellent, very helpful and genuine.
Great showroom and friendly, professional staff.
Highly recommend.

Good business from start to finish. Bought a Porsche Macan S from these guys, excellent sales staff, easy process and looked after on site. Sorted tax and log book for me on the fly too… very impressed!

So happy with the service from precision motor company
Bought an Audi A3 the car was better than described on the phone and everything went smoothly, good deals to be had and very good service trustworthy dealership ! Thank you so much

I have sent three emails now and left two messages with the receptionist about a car i was interested in but knowone has got back to me

Very good experience with this dealership. They were very helpful, quick and professional. The Audi a5 I got on finance it’s in great condition and I haven’t had a problem since I got it. Would definitely recommend them to everyone.

We were a bit hesitant, but don’t be put off by the location. They are lovely people, approachable, not pushy salesman at all. Good quality cars for sale, we brought a ford kuga, great price, great service. They did an updated MOT and service. We have had the car for over a month now and no problems what so ever.

Very helpful with finding the right finance option for me, would definitely use again. Thankyou