Precision Motor Group Reviews 

Great Service Precision Motor Group . I travelled a 220 miles round trip to look at and test drive a car which I decided to buy over the phone a few weeks later. The salesman Michael was very good. Everything was very simple, I paid £100 holding deposit. We agreed on a home delivery which turned up on a flat bed trailer. The car was as seen two weeks previous, the valeting was fantastic and was commented on by others. The delivery driver exchanged documents, I paid via direct transfer and the car was mine. Really easy process.
Many thanks to all at Precision Motors and in particular Michael

The staff at Precision Motor Group were very helpful and knowledgable. They made sure I got a very competitive deal and am really pleased with the car.

Very swift experience. Bought a nice Merc for a very reasonable price. Wheels were refurbished too, so that was a plus. For an oldish Merc, it was a well kept car. Delivery was a tad bit late but I was kept up to date on the distance and timing so that made up for it. However, the one downside is that the 12V cigarette socket is not working so will have to get that checked, but other than that, it holds up well. Thank you for the purchase. So far, it's been a pleasure to drive.

Just bought a 2019 Jag from them. Went to view it and it had a few issues they said they would sort out. They fix one and promised to fix a totally destroyed arch liner and an issue with the heating controls. After a few promises they have now gone quiet on me. I am going to have to take the car to a Jag dealer as i am concerned about a vibration on the steering, I will also be making the finance company aware. I would avoid at all cost.

This company shouldn’t be trading at all.. selling dodgy and dangerous vehicles that are not roadworthy!! Illegal MOTs don’t not use

Avoid avoid avoid. We were sold a Galaxy back in Oct 2023. It had problems non-stop and any repairs undertaken by the company were independently considered to be inadequate, and needed re-doing.
Earlier this year, we tried to sell it on, to discover that it had been previously registered as a 'private hire vehicle' which wasn't disclosed at point of sale. We queried this with the dealership who told us they they 'legally didn't have to tell us'. I felt this dealership took advantage of us (I was 6 months pregnant at point of sale), and fraudulently sold us the car. When we finally sold on last week, I was told that the car had been in an accident and resprayed. AVOID AT ALL COSTS

Purchased a white seat Leon Cupra 290,
Viewed it looked clean as anything, no signs of previous repair, spoke to Michael and we arranged a test drive for next day, drove spot on then purchased day after. 2 months since I’ve had the car and not had an issue as off yet, Michael looked after me 🤝

Fab dealership, I Purchased a Vw Golf, the salesman were very polite and professional.
Would highly recommend.
Really happy with my car.
Thankyou

Where do I start?
One of their team members made sexual comments towards me. Told me to use my
“Imagination” then asked for something that was absolutely VILE! I’ll name and shame, his name Is Michael 😊 .. so if you’re a woman going there don’t go on your own and don’t deal with him. When I collected the car I had to bring someone with me because he made me feel so unbelievably uncomfortable.
I reported this, woman I dealt with from
their HR was Margret, she was lovely but all I got was a ‘SORRY’ Wow. Shocking.
They said I’d get an email of them apologising for this vile man’s behaviour. Not got one to this day. People wonder why they don’t report things about men’s behaviour because it gets brushed under the carpet.

Had to deal with another guy after, can’t remember his name but he’s been amazing. Definitely a credit to the team unlike some. Has helped me when needed. So thank you.

Personally wouldn’t go back there for another car. If I was too I’m DEFINITELY bringing someone with me.

So I went to buy an audi a4 2020 from them "one previous owner". Went to test drive it, car was driving as it should but the car looked a bit worn out. After test drive the salesmen tells that actually it had 2 owners but the last one was a friend of them and it only had it for 6 months. I decided to pay 100£ to reserve the car for next week. After I paid I've seen a dodgy smile between the salesmans but I didn't suspected anything. In the weekend I decided to do a bit more research about the car and dealership. Luckily I done a carvertical report and I seen auction photos of the car(he said that they only buy cars from private, no auctions) And luckily I ve seen on Google and trustpilot how many been scammed by them so I decided to not buy the car. They have a lot of underpriced cars that look attractive but who knows what is hidden behind of it.
For the salesman, enjoy that £100. Buy something nice.

Spoke on the phone multiple times about an Audi S3 Quattro, was hard searched for finance meaning my credit score would be affected, I was fine with this as I was under the impression that the car would be mine. Went to pick up the car (had to drive 2 hours there 2 hours back) upon arriving at the dealership I went and spoke to one of the salesmen about the car.

He had a shocked look on his face when I told him which car I was coming to collect, he then made out like he’d tried ringing me multiple times the day before. This was completely untrue even checked my call logs and showed him proof. He tried telling me that the car was gone for a service and wouldn’t be back for a week, he said he’d call me when the car was done.

Frustrated we left the dealership only to find that within 30 minutes the car had been removed from Autotrader, removed from Precision’s website and any other website the car was on it had been removed from like there was no existence of the car.

My belief is that they had already sold the car prior to me coming to collect it and completely forgot to ring me and tell me about it, wasting not only my time but also petrol money getting to the dealership itself.

I am writing to express my deep dissatisfaction with the service I have received from your company, particularly in regard to a salesperson named Grahman, whose conduct I found to be extremely sly and deceptive.

On Saturday, 3rd of May, I had a phone conversation with Grahman during which he assured me that a refund would be processed. He requested my details in order to send the money back, and I provided them in good faith. Based on his assurance that the refund had been actioned, I decided not to attend a car viewing scheduled for Sunday, 5th May, assuming the matter was resolved.

However, when I called today, 9th May, to follow up, I was told there is no record of the conversation and that Grahman has no recollection of speaking with me or processing any refund. This is completely unacceptable. For a company representative to go from confirming a refund to denying any contact just days later is not only unprofessional, it is blatantly dishonest.

This experience has left me feeling misled and manipulated. It reflects extremely poorly on your business and raises serious concerns about the integrity of your practices. The lies and contradictions I have encountered are unacceptable and must be addressed immediately.
I expect a prompt and transparent resolution to this matter, including the refund I was promised and a clear explanation for this misleading behaviour.

Oh, look! A magical call log from Saturday, 3rd May — the one that, according to your team (and especially Grahman), never happened. Must’ve flown off to space, right? Because clearly, phone records don’t exist in your version of reality. Incredible how convenient memory loss kicks in exactly when a refund is mentioned. Truly impressive how a confirmed refund and a full conversation can just vanish into thin air. If only your customer service was as fast at processing refunds as it is at denying responsibility.

Refer to Google reviews for evidence of conversation

I got audi a3 in February had it a week and fly wheel had to be done under there warranty had the car for three weeks before I got it back. Came back with oil Leak..and starting realy problem. Rang them up There not returning my calls Keep saying we will get back to you but never do now haveing to take it It into a garage myself after I've pay alot of money for the car.. I shouldn't have to take car to a garage after only haveing the car a few months

What more can I say
Thank you very much Michael
Start to finish on deal was easy
A lil fault come up with car
They fixed straight away
Perfect thank you again mate

Brought a car from precision 2 weeks ago.
Traveled from the midlands, hit traffic and it made me late. Thanks to Michael he stayed over late to help me do the deal. he also resolved a slight issue I had with without fuss or delay. Top bloke!

Great customer service. I also had private work done and it was to a good standard.

I bought an Arbarth cabriolet today from precision motors and put an older Abarth in part exchange. I dealt with Michael and have to say what a great experience he made it. Nothing was too much trouble and I got a very good part exchange deal,I would highly recommend this company and Michael for making it all effortless for me

Had been trying to sell my Audi Q3 for three weeks which was a very trying experience. Perhaps half the callers from AutoTrader were bogus...I then received a call from Precision and the car was purchased by them the same day for a very agreeable price. Great service from them.

Absolute joke! We part exchanged a vehicle in July.. only to start receiving fines from the DVLA in October. The car was not transferred from our ownership, even though I was assured 3 times on the phone that it had been done. The fourth time I called they admitted that they must have lost the V5 and would contact the DVLA to sort.. they didn’t.
Shambles of a company..

AVOID AVOID !!!!!
Brought a 2015 Range Rover sport .
I collected the vehicle on last day of June 2024 with in 30 minutes of collection car we discovered issues no dab and the boot kept saying it was open . Then discovered it had a dangerous mot done days b4 collection which should never have passed (have mot sheet in glove box stating the issue that need rectifing ) then to add to the pain we found the engine had a massive oil leak . The car has been back 4 times when returned the 1st time they damaged body trims then the 2 nd time returned the car with a massive bulge in the side wall on the tyre 🤷‍♂️
I am still fighting to have all the issue sorted .so if your looking to buy a car with out a shadow of a doubt DO not BUY A VEHICLE FROM THRSE PEOPLE