Absolutely the worst customer service ever,, when I tried to make a return. Shipping took days, and at one point tracking showed the product was returned to them, then shipped again. DO NOT GUVE THIS... See more
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Fabulous product with snarky support. A 30 year and current user. [EDIT It's a damn shame I have no less than 6 sets and they walked me through healing born spurs Facitis something the Dr. wanted... See more
Your product was disappointing. The adhesive didn’t hold it in place. The material it is made of could be firmer.
I ordered the Tri-laminate Diabetic insoles because they appeared to be much thinner than the ones prescribed for me by my doctor several years ago. They were, in fact, much thinner. That's the good... See more
Company details
Information provided by various external sources
Powerstep® pre-fabricated orthotics are available in a variety of styles with various levels of cushioning and foot support, clinically proven to improve comfort and alleviate pain associated with a variety of foot conditions. Trusted by consumers for over 80 years, Powerstep® continues to expand the product line to offer comfort, support and style with recovery sandals and slippers.
Contact info
8930 Global Way, 45069, West Chester, United States
- 888-237-3668
- info@powersteps.com
- www.powersteps.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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Excellent product, highly recommend
I was recommended Powerstep by a podiatrist several years ago. As someone with very high arches along with general foot discomfort/pain they have been a lifesaver (not to mention significantly less expensive than custom orthotics, which my insurance refuses to cover).
There is a prompt response to your…
There is a prompt response to your order. You can reach someone by phone for advice if needed.
Great product.
I started using Powerstep on the recomondation of my doctor.
I started using Powerstep on the recommendation of my doctor. Every thing was going fine and I lost the pain in my feet. I stopped using the inserts for a few days when I switched shoes and the pain came back. I put the inserts in those shoes and within a few days the pain was gone again. I am very happy with your product and would recommend it to everyone.
Fabulous alternative
Instead of paying hundreds of dollars for “custom “ orthotics, I use the power step orthotics and have them in every pair of my shoes.
Do your research and select the one…
Do your research and select the one pair for your condition. They work very well.
bone spurs on both heels
I have bone spurs on both heels. My podiatrist recommended power step insoles. It has been just a few weeks, so I’m still getting used to them. I am on my feet all day, and they have helped in reducing the pain.
Been using them for a long time....
Been using them for a long time....
Very good product....
Phil Hill in Nashville//
Great products that really help!
I purchased both the powerstep luxe slippers and a set of endurance insoles. The slippers are worth every penny! I have high arches and also suffer from plantar fasciitis. These insoles relieve my discomfort and allow me to be on my feet for long periods of time without any pain! Plus, they are very warm and the furry interior of the slipper is wonderful! The insoles are used in my running shoes which I use while exercising (Running, elliptical,etc) My feet definitely don’t hurt as badly by the end of a workout like they did before I purchased the insoles. I’m able to push myself through longer tougher workouts since my feet aren’t hurting as much. Thanks powerstep for your wonderful products!
Very helpful in getting the inserts…
Very helpful in getting the inserts that I previously got from my podiatrist.
Probably won't buy again
Probably won't buy again, as that are not as good as my prior soft soles, at a much greater discount.
Good support but needs a little more…
Good support but needs a little more cushion.

Reply from Powerstep
Call centre was very knowledgeable…
Call centre was very knowledgeable professional
Just right for arch support
These are my favorite inserts, as they are high enough and rigid enough to support my high arches. I like the way they are thin and of even thickness, rather than the arched portion being “filled in” underneath. This saves the arch of the sole, so it isn’t smashed down over time.
I really wish running shoe soles were designed this way, so the arch was rigid and left a gap between the ground and arch of the foot, rather than creating a flat-bottom shoe. I’d love to see a shoe that replicated this insert.
Power steps have made a great difference in my life.
I have been using Power steps for about 8 years now. After a worker at The Heel Shoe store in WI, sold me a pair for my aching feet and cramps that I would get in feet and legs. I am a very active person and they are proven winners! I am using the Pinnacles and try to put them in all my shoes. And use the Slender fit in dress shoes and some open toed shoes. I wish they were a bit cheaper as I would replace them more often. But still a great product. I thank God for Power Steps
Easy and pleasant phone order
Easy and pleasant phone order. Thank you!
I used other inserts and they would…
I used other inserts and they would wear out after a month. Since I’ve been using these inserts I’ve had hardly any other foot pain from my plantar fasciitis. This is a product I can’t live without I’m always on my feet and give it 10 stars. They have so many inserts and I got help from their customer service to get the right inserts. I mean I can’t say enough nice things about there products and customer service.
Love love love Powerstep insoles
Love love love Powerstep insoles. They make my feet happy again!
Great product for low arch relief
Great product, you don't need to go to a podiatrist or those overpriced "feet" stores, if you get the right insoles.
Many items I bought and it's my…
Many items I bought and it's my favorite in times of pain.
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