Its 2025 and poundland dont have mush for £1 anymore and all the food and drinks are getting smaller and smaller but costing more you allway have to que for aleast 10 minutes
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Limited choice but what there is,is great value. You can get products unavailable in local stores at a great price. I've got things I never knew existed including coffee Fry's chocolate cream. It's de... See more
This was my first order ,delivery was fast and items well wrapped, got text when they were going to be delivered on day, nothing negative to say about this company will be using again. Great work guys... See more
Everything arrived well packaged. I was kept informed of the progress of my order. Speedy despatch/delivery. Easy to use website with a great variety of quality products at very affordable prices. Eas... See more
Company details
Written by the company
The home for top brands, amazing value! We have an awesome range of quality products from Cadburys, Aussie, Colgate, Comfort, Glade and so much more. Next day delivery available Exclusive members offers, fast convenient delivery, daily deals without the hassle of battling with the high street. Over 200,000 happy customers!
Contact info
Unit 8 Parkway, Pacific Avenue, WS10 7WS, Wednesbury, United Kingdom
- 0330 222 0013
- service@poundshop.com
- www.poundshop.com
4.3
Excellent
49K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t believe how quick my order…
Can’t believe how quick my order arrived usually it’s about 3 weeks before my order arrives thank you very much.
18 September 2023
Late delivery
I was supposed to get free next day delivery but dpd did not get my parcel to me until Wednesday night!
18 September 2023
Reply from Poundshop
Hi Caroline, we are sorry to hear that your order arrived late. Please do contact our Online Support Team and they can look into this for you.
Great to no I can now get delivery to my front door
Great proud didn’t realise I could get it home delivered witch is great when I’m house bound
18 September 2023
I love shopping in the Poundshop
I love shopping in the Poundshop, the only problem I had was the squashed, wet opened box when my order arrived. But poundshop refunded me the broken items etc. So all good.
16 September 2023
Fast delivery,items packed well lovely…
Fast delivery,items packed well lovely delivery man
18 September 2023
It's nice and easy and you don't have…
It's nice and easy and you don't have to carry it home
18 September 2023
washing !!!!
18 September 2023
Excellent......................
18 September 2023
My parcel has not been delivered
18 September 2023
Reply from Poundshop
Hi Pat, we are sorry to hear this. I can see that your parcel is due for delivery today between 09:00 - 11:00.
Quick delivery and everything I needed…
Quick delivery and everything I needed from the poundshop but don't have one local.
18 September 2023
Items are missing
Items are missing, even though on your website they say that they were picked and shipped
18 September 2023
Reply from Poundshop
Hi, thank you for your review. We are sorry to hear this - I can see that a member of the team has refunded you for the missing items in your order. We apologise for any inconvenience caused.
I got exactly what I ordered and it…
I got exactly what I ordered and it arrived in very good time. Well packed this time too.
18 September 2023
Delivered really quickly which is…
Delivered really quickly which is unusual at the moment.
My kids are loving the items which are for their Halloween party at great prices.
18 September 2023
as of late poundshop has sent emails…
as of late poundshop has sent emails quoting next day delivery if order was in before 4pm on that day done seems no one told the ppl concerned contacted customer service send us the email sorry i dont have it well with no proof im not in the habit of making emails up or imagining something that hasnt been sent ............ thank you for the reply more information on how you get next day delivery without paying 7.95 would help like a box for the up grade perhaps and i was well within the time slot
18 September 2023
Reply from Poundshop
Hi Karen, thank you for your review. We have had a look into this and on the date your order was placed '16th September' and you selected Delivery Options - UK Standard Delivery within 3-5 working days. You would of had to place the order with Next Day Delivery to get your order the next day. The email sent to customers stated that there was 4 hours left to place a next day order to get it the next day. We apologise for any inconvenience caused.
Great website and despatch and delivery…
Great website and despatch and delivery was quick.
14 September 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.