Porter Dodson Solicitors & Advisors Reviews 

519
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and understanding throughout their interactions. The service provided is frequently described as efficient and thorough, with many appreciating the quick progress and attention to detail in their matters. Reviewers highlight excellent communication, noting that staff kept them well-informed and responded promptly to inquiries, making processes smoother. People often mention feeling supported and reassured, especially during complex or stressful situations, due to the team's compassionate approach. The user experience is consistently smooth, with customers appreciating the clear explanations and ease of interaction. Many express strong recommendations and a clear intention to use the company's services again in the future, reflecting high satisfaction.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's efficiency,... See more

Response time

People report positive experiences with response times, highlighting prompt and efficient communication that... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as very positive, seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had to get a flat purchase in Exeter done very quickly. Nicola Hughes and her team at PD pulled out all the stops to get the purchase over the line in an amazingly short time - 2 months from first... See more

Company replied

Rated 5 out of 5 stars

Reena and Jennifer worked hard to keep us updated and explain in every detail the procedure of selling and buying. Reena replied by return any enquiries we came up against and was always polite and u... See more

Company replied

Rated 5 out of 5 stars

I used Porter Dodson Yeovil when I was selling my house and buying another property. Tanya and her team were so patient with me when there were things I didn’t understand. Tanya provided a first class... See more

Company replied

Rated 5 out of 5 stars

We dealt with Reena Raval at Porter Dodson in Sherborne when selling our house and found her and all other members of staff, without exception, to be friendly and most helpful. We were very impressed... See more


Company details

  1. Law Firm
  2. Elder Law Attorney
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Written by the company

Sometimes you get a level of service and understanding from an advisor who really stands out from the rest. Our people are committed to achieving that benchmark. We also aim to approach even the most challenging legal issue with a no-nonsense, straightforward approach. Life’s complicated - instructing a solicitor shouldn’t be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

519 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(519)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using Porter Dodson for…

I have been using Porter Dodson for nearly a year now. They helped me through PLO process and also helped me through a long residency fight. They communicated everything as soon as they possibly could and were there to answer any questions I had. I’ve had multiple solicitors throughout, and I can’t fault any of them. Charlotte, Kirby and Jodi… thank you so much for everything!

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service received…

Very pleased with the service received in the conveyancing of our family home. Bethany and team steered us through the many challenges with reassuring advice and a prompt response to our enquiries.
We wouldn’t hesitate to recommend or use this firm again

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service from Zara and her team, everything handled so professionally and very quickly. Would highly recommend.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of a buy to let

Louise was brilliant whilst acting on our company purchase of a residential property. Throughout the purchase process Louise was patient, communicated with all parties promptly and did all that she could to progress matters for us. We would highly recommend Louise for conveyancing .

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I recently sold my house and had the…

I recently sold my house and had the pleasure of working with Reena from Porter Dobson. From start to finish, the process was handled with professionalism, efficiency, and clear communication. Reena did a great job in assisting me with all the bits I didn’t understand and really helped me through each stage of the sale. I cannot recommend her and Porter Dobson enough. Thank you.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Fulfilled my expectations.

Customer.
We found Porter Dodson’s (Sherborne based) services for setting up LPA’s and property law to be excellent. Both Beckie Old and Tom Mottram were prompt, professional and courteous and took the time to explain the processes involved. We will definitely use this firm again!

3 July 2025
Rated 5 out of 5 stars

Yeovil Residential Property

Zara Davies recently helped us with the purchase of our first home, and we couldn't be happier with the service we received from her and from the entire Yeovil Residential Property team. As first-time buyers the process seemed daunting, but the team made everything straightforward and stress-free from start to finish. Communication was clear and prompt throughout and any questions we had were always answered in a friendly manner; nothing ever felt like too much trouble and we felt completely supported throughout the entire journey.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

We used Porter Dodson for our house…

We used Porter Dodson for our house purchase. We had used another firm for our sale which turned out to be a nightmare. As with most things in life, you get what you pay for. The team at P-D were always quick to respond to any correspondence and were on the ball every step of the way. Highly recommended. They were a little more expensive than others but the lesson we learnt was don’t cheap out on the most stressful thing you might ever do, it’s not worth it. Worth every penny. We are now using their services for other legal affairs.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, speedy and thorough

Whenever we dropped in we felt welcomed and at ease in the Bridport office. Reena Raval herself was efficient and very clear in her explanations as she guided us through a process that had changed considerably since we last sold a house nearly thirty years ago. Throughout we were confident that we were in excellent hands, both in the conveyancing and in drawing up what was quite a complicated post-sale tenancy agreement. We felt that our interests were being meticulously protected and the process was completed speedily with the minimum of stress. We chose Reena because she had been warmly recommended by several of our friends, and now we too would unhesitatingly recommend both her and her team.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

A great job done on Wills and Powers of Attorney

Sarah Stone of Porter Dodson came to do our Will and Power of Attorney in person saving us a journey to her office. We found her very thorough and made us feel at ease. It did not take not long before Sarah returned for us to sign the Will. Now we're pleased that we have possession of both our Wills and Powers of Attorney. We highly recommend her for those wanting to do Wills or Powers of Attorney.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal Service

A huge thank you to Michelle Wilson and Sonya Bailey, who were able to assist us on an auction property purchase that our normal solicitors couldn't assist with.

Not only were they both extremely professional, but the communication was truly phenomenal and we were able to exchange and complete on the deal in under 14 working days.

I couldn't recommend Michelle, Sonya and the team enough and look forward to many future deals together.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Robyn Greenway was the Solicitor in charge of my business, and from the very beginning she was reliable, always answered queries and replied to emails quickly, answering the often complex questions we put to her; she was patient and honest; she gave superb advice and was just an all around superstar. I'd also like to give kudos to her assistant Lisa, and Jenny and Emma (Conveyancing team) for also doing sterling work on what was a very awkward situation. I could not recommend Porter Dodson highly enough, especially Robyn Greenway.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service…

Catherine Snook looked after the purchase of some land for us. She was an absolute delight to deal with, very knowledgeable and extremely efficient and cost effective. She was able to explain the process in simple terms that we could understand and she did all of the above with a great attitude and sense of humor. I would not hesitate to recommend Catherine and Porter Dodson to others. We will certainly be using them again if the need arises.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Thorough and reliable

I have used Michelle and Sonya at the Dorchester branch for several sales and purchases and they have always been thorough and reliable in their dealings. They have provided helpful advice and kept the pressure on other solicitors to ensure that the conveyances have proceeded as quickly and efficiently as possible

30 May 2025
Unprompted review
Rated 2 out of 5 stars

Would have been a lot easier if they had done what they said.

Called for a simple eviction notice. All dealt with promptly until I received an email saying 'The notice will be posted on X date.' The notice was not posted. I waited a week and then followed this up. By calling to ask where the notice was cost me an extra 13%. Charging this extra because you could not do what you said you would do it not good enough.

I queried this bill and was told 1 month 9 days later. That this was 'in line with the works carried out.' I was told that if I wished to escalate I could do so. It would be foolish to take a law firm to the small claims court.

Go somewhere else and hope that they will do what they say they will do. Charging me for following up their lack of care and then standing by it may well not be illegal but it is certainly unethical.

1 April 2025
Unprompted review
Porter Dodson Solicitors & Advisors logo

Reply from Porter Dodson Solicitors & Advisors

We are sorry to read your negative review. If you would like to discuss your concerns regarding the service you have received from Porter Dodson please get in touch with us on complaints@porterdodson.co.uk. Kind regards

Rated 5 out of 5 stars

Used Porter Dodson for our house sale

Used Porter Dodson for our house sale. Zara and the team in Yeovil have been excellent! Kept us up to date with all aspects of the sale, responded and answered any queries promptly either by phone or email. Reception team also really friendly and helpful. No hesitation in recommending Porter Dodson for conveyancing.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Very thorough

Very thorough, good advice, communication excellent. I should come clean and say I have used them before and will again. Highly recommended.

2 June 2025
Unprompted review

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