popzora Reviews 287

This is not fake. I odered 5 items. It took a month just to get 2. The coat was a thin jacket of poor quality and the sweater was 2 sizes too small. Still waiting to be disappointed on the other 3 items after 6 weeks and i paid for expedited shipping. Take my word for it. Do not order from this site!!!!!!

Absolute trash company. These people are scammers at their finest. DO NOT, I repeat DO NOT ORDER FROM THESE PEOPLE.. The item i ordered came in (after three months, and countless emails). It was absolute trash and nothing remotely close to their website picture. Cheapest crap they could throw together. i should have known something was up when their "tracking number" was in Chinese!!!!!
Trust me popzora is a SCAM of the worst kind. 1 star is too much for these people.

See all these "good" reviews? Notice they're always in clusters after a bad one? Yeah... it's because they're all fake. Pay attention, people !!

I will rate Popzora lower than 1 star, not star but X, if only there is zero is the rate I will give Popzora. This clothing online store is misleading! They will show us the many beautiful selections of clothing and the prices are in dollars... not cheap prices! but they are awfully different when they shipped them to u! I had spent over $100 to many beautiful cotton coats but received rag looking coat! As u can see on the left, that is what they advertised and on the right, that is what I received! False advertisement and I paid almost $30 on that cheap coat. No! They won't let you return it because they will delete all the item pictures in your order email and won't give you any thing to contact or email them for return. Lucky, I took a picture of this coat on their online store for all u people to see the big difference. It will be the first and the last time I will buy from this company! Also, don't believe those many 4 or 5 stars given to this company. They are false reviews from their own employees in China located in Europe. Mark my words and it will save u huge amount of $. Btw, don't be mislead that after this bad review, over 50 reviews from the "so-called previous satisfy customers of Popzora" will pop-in to this site to cover this honest review. Sooo predictable from Popzora and team!

It’s been a month now that I have been emailing about returning the sweaters I ordered. They keep asking for pictures and saying they won’t be able to help me. There was no information sent with the sweaters about returning them and the customer service department refuses to help me. Buyer be ware. Don’t deal with this horrible company

I ordered a total of 5 winter items from Popzora. I received three. I contacted customer service several times but still have not received the additional two items. I checked their site for the same items on their winter clearance sale, but could not locate the pants and top I ordered and still have not received. I should have researched this company before ordering, but did not. I will never order from this company again nor will I refer any friends or relatives. I am not the first person to be ripped off by Popzora and sadly will not be the last. Evidently, this is common practice to send part of your order but not all of it. Customers are being ripped off over and over by this company. If you order you will never receive a request from the company to review their service. They are not interested in customer reviews because they know what their intent is to screw the customer out of money.

This company, by far, has the worst customer service on the planet. I ordered a sweater that is extremely cheap looking in person and looks nothing like the photos they present on their ads. The very next day, I emailed their "service" department to determine how I was supposed to return the sweater for a full refund. It's been over a week now, and I STILL have no clue how I'm supposed to return this freaking ugly sweater for a refund. It took 5 days (2 emails and Facebook messaging) to get a response, and when I replied with the information she asked for (picture of the sweater and the bar code on the package) she never responded to my reply. It's a complete scam, and I fear I've been taken!! I recommend NEVER dealing with this company... EVER!!!!

*******This is a supplemental comment to the review I just made. 4 minutes ago, popzora.com responded to my review with a BS comment asking me to provide picture and emails, which I have already done. FYI to anybody paying attention to this... I am preparing to file a class action lawsuit against this sham of a company. If you have been screwed, just as I have, google my name and email me. I would love to work with you to shut this company down!!

They have terrible customer service. I order 4 sweaters on 12/19. I have received 3 of the 4 to date, 1/30/20. I've written to them and there has been no response. Their products are not what they look like on line, cheaper in fabric.
When you place an order you get an email saying items may ship separately and you will receive an email each time an order has shipped. THIS IS NOT THE CASE.
It's not worth ordering from them. DO NOT ORDER IF YOU ARE IN A HURRY TO RECEIVE YOUR ITEM. You never know when you will receive the item. I will not buy from them again.

WORSE online company-STAY AWAY!! If everything fits perfectly, NO PROBLEM. I tried to exchange 2 items and return one, they kept not answering my questions, nor did they ever provide a receipt. I kept emailing them asking for a copy of one and they said they can't do that! How can a company exists without any records?
They try to wear you down and become frustrated. For example: They also want you to pay import/export tax costs, as well as submit the form requested, but won't give you a form. They just tell you to go to the post office, and take care of it
That's when they say how about a 25% refund. You grab it because your lucky if you get any other info concerning your purchase. I must have sent 25 emails, (NO PHONE NUMBER available), and I still can't get a receipt to work with. THEN, according to my records, I DIDN"T get the full 25% return, or I don't think I did because, sorry AGAIN, I never got a receipt.
So now I have 3 out of 4 items that sit in their packages they came in at the bottom of my closet. Kiss that $95.00 goodbye.
When I googled a request for complaints for Popzora, and came to this site, I find that this site has experienced fake reviews for Popzora. Fraud, I am not surprised!! If I could give them a negative number I would. They are in china and I can't do anything but warn you with this review. Pam Comstock

Ordered a scarf 20 December 2019 and it is now 28 JAN 2020 and I STILL DO NOT HAVE THIS ITEM AND IT HAS NOT LEFT CHINA!!!

LAST ENTRY ON TRACKING WAS 24 DECEMBER 2019!!!!!!!!!!!!!!!

Horrible company. Sent totally wrong items, and quality is bad. They refused to give me a refund and rudely blamed me. They ended up giving me 12$ back when I spent 70$

If I could give them 0 I would! Over 2 months ago I ordered over a hundred dollars in items and recieved nothing. I don't even think the shipping information they have me was legit. I have asked for my money back on numerous times or send me my items. STAY AWAY FROM THIS VENDOR.

Worst company ever. Looking into lawsuit. Bought Christmas items on Dec 5 still haven't received anything. Emailed them and same bullsh!t response. Don't ever buy anything from these crooks.

I ordered a sweater dec 12 2019 and have received nothing, they have replied saying it is on its way, the tracking has not been updated, I want either my money or my sweater. It is now Feb 7th finally I received a black cheap sweater that wasn't anything like I ordered, and it had a nasty chemical smell. These people are cheats, they bate and switch

Extremely Disappointing! I have contacted Popzora several times since December 17 about items that have not shipped on my order PZ65814. Today, I have requested a refund for the second time. It has been 7 days since my last email to them and perhaps a Class Action suit may be an option as suggested by Dorothy W.

Horrible! Scam! Scam! Scam! Scam!

We purchase a jacket by Dec 5, even paid for expedite shipment but no notification yet that item has been shipped. We tried to find the order thru the website and it says that it cannot been found. No contact phone, no reply to emails.

Scam! Please do not purchase POPZORA

Popzora Order PZ68399

Update:
I have written emails 3 times and never got a tracking number, never give a shipping date not even a tentative one. Do you understand your website promises 7-10 days?? why you guys never give a clear answer and just keep rambling around, We call that here scam. Here are your replies so other people can see why;

Thu, Dec 26, 2019, 11:37 AM
Unfortunately the delivery of your item(s) in POPZORA order PZ68399 has been slightly delayed. Your item(s) will be scheduled to be dispatched from our warehouse in 5-8 business days.

For the delay issue, we would like to compensate you with 15% money refund of the delayed items’ value. You can contact us to refund you this amount after you receive and keep the item(s).

Fri, Jan 17, 3:26 PM
Hello Popzora team,

Is Jan 17, 2020 and we haven't receive the package neither the refund. Please let us know where is the package and the tracking number.
*No answer

Fri, Jan 31, 2:43 AM (5 days ago)
Due to surging customer demand, your POPZORA order PZ68399 has been delayed. Just want to inform you that we are working with our suppliers closely to remedy this issue ASAP. At the meantime, we really appreciate your understanding and patience.

For the delay issue, we'd love to improve the compensation rate to be 20% money refund of the delayed items’ value. You can contact us to refund you this amount after you receive and keep the item(s).

Fri, Jan 31, 10:32 AM (5 days ago)
Customer; Is there any tracking number for the product?:

Jan 31, 2020, 10:52 PM

Sorry, order has not been shipped.

Will you wait ?

**********************
See here, if the company it´s real and you guys are giving customer service the least you should give is how many days will it take to process this order and recognize that what you promise is not true and update the website because I´m sure I'm not the only one with this problem.

Never received the sweater/coat ordered. Was charged $46 and only received an $8.00. They had offered a choice of credit to my account or a refund. I chose the refund. These people are absolute thieves. If I had any recourse to recover my money believe me I would pursue it. I hate thieves!

I placed an order with Popzora a month ago. It has already been paid for and I have not received it nor will anyone answer my emails that I have sent numerous times asking for help tracking my purchase. Their website claims they answer all emails within 48 hours. I have sent at least 3 emails and non one has responded to me. Now I have paid for something that I have not received and do not know if I will. I will never purchase from Popzora again.

I always check with BBB before I buy online. I was really hoping this company was liget. Unfortunately, after reading the bad reviews and the response from BBB that the company paid for reviews I would not purchase anything from them. I had picked out some really cute things , wish I knew where to buy them from a reputable company.

THEY ARE AWFUL!! They sent the sweaters that I ordered that look NOTHING LIKE THE PICTURE... See below there response to me today!!

Hello, sorry to hear you don’t like this product you received.
We have received your pictures, but the pictures look nice.
Sorry，returning a parcel to china is really very expensive and inconvenient.
The shipping fee to china will be around $35-45.Our warehouse which is set for receiving returning parcels is in china .This is not cost-effective. Transport time is long and easy to lose.
Would you like to send them to your friends or Charity as a gift, you know maybe many other people like them?
Hope for your understanding and waiting for your reply.
Evelyn