Polarn O. Pyret Reviews 

7,554
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

As always first class service from Polarn O Pyret. Prompt delivery within 48 hours. My latest purchases are winging their way to Canada as I write this review!!! The children love the clothes & design... See more

Company replied

Rated 5 out of 5 stars

I have managed to buy some lovely clothes for my 7-year old grandson to keep him going for the next few years thanks to your very competitive sale offers. POP clothes are well designed, of good qualit... See more

Company replied

Rated 3 out of 5 stars

I noticed what seems like an issue with how gift cards are handled during checkout. I had a 600 SEK gift card and added enough items to exceed the free shipping threshold before applying it. Ho... See more

Company replied

Rated 5 out of 5 stars

Excellent products, so I buy regularly. The only issue so far is that the wind fleece has very tight cuffs, which can make it hard for little people to take off. If it's attached to a shell jacket,... See more

Company replied

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

We create children’s clothing made to be loved, worn, washed, and passed on – from one child to the next. We call it design that lasts. Since 1976, our ambition has been to make high-quality, comfortable clothing that lets children be children. Our garments are designed for play, with soft fabrics and thoughtful construction – nothing that scratches, pinches, or gets in the way of everyday adventures. Function and safety are at the core of everything we do. Inspired by outdoor and sportswear, our outerwear is made to handle real life – climbing trees, crawling on the ground, and playing in all kinds of weather. Every detail, from materials to the smallest seam, is carefully tested to ensure durability, functionality, and above all, safety. We believe that the little details make a big difference. Whether it’s a well-considered fit, a durable fabric, or a small design feature that children love, each garment is created with care. Our iconic stripes, introduced in 1976, remain a timeless part of our collection and a symbol of our heritage. Sustainability is a natural part of our philosophy. We use organic and recycled materials and continuously work to improve our impact on the planet. But for us, the most important aspect is longevity – our goal is for every garment to be worn by at least three children. For us, the customer experience is just as important as the product itself. We strive to offer a smooth and reliable shopping experience, with clear communication, fast delivery, and easy returns. Our customer service team is always here to help – whether you have questions about products, orders, or anything else. We truly value our customers and all the feedback we receive. Your reviews help us improve and ensure that we can continue to deliver both great products and a great experience. Thank you for being part of our journey.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.6

All reviews

(7,554)

667 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good Excellent service east to…

Very good Excellent service east to order delivered on time

25 April 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your feedback. We are thrilled to hear that you had a positive experience with our service.

Rated 5 out of 5 stars

Efficient dispatch

Efficient dispatch, considerately packed beautiful clothing

25 April 2025
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Reply from Polarn O. Pyret

We appreciate your kind words and are thrilled to hear you enjoyed our efficient dispatch and considerate packaging. We strive to provide a positive experience for all our customers, and your feedback is valuable to us.

Rated 1 out of 5 stars

hard to find how to return

hard to find how to return

23 April 2025
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Reply from Polarn O. Pyret

Thank you for your feedback! We understand your frustration with the return process and are actively working to make the information clearer and easier to find on our site.

In the meantime, you're always welcome to contact our customer service team, they’ll be happy to guide you through the steps and answer any questions you may have.

Rated 5 out of 5 stars

Bottle green chunky cardigan with pockets

Very good service, quick delivery and as a first time customer I would not hesitate to use this company again. The item I purchased was a school cardigan for my little grandaughter. It was of superb quality and beautifully soft pure organic cotton and I couldn’t be happier with it. Really lovely and highly recommended.

19 April 2025
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Reply from Polarn O. Pyret

Thank you for your kind words and positive review. We are delighted to hear that you were happy with the service, delivery, and quality of the cardigan. It's wonderful to know that you found the organic cotton soft and comfortable, and that you're happy with your purchase. We appreciate your recommendation and hope to see you again soon.

Rated 5 out of 5 stars

Good price for lovely items

Good price for lovely items. Quick delivery too. Thanks

18 April 2025
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Reply from Polarn O. Pyret

We're so glad to hear you had a positive experience with our products and service. We appreciate your kind words about the price, items, and delivery speed.

Rated 5 out of 5 stars

Quality of products has consistently…

Quality of products has consistently been good. I have been buying clothes from POP since my son was an infant. Really love the design as well.

17 April 2025
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Reply from Polarn O. Pyret

Thank you for your kind words and for being a loyal customer. We are delighted to hear that you have enjoyed our products and designs. We appreciate your continued support and hope you continue to enjoy shopping with us.

Rated 5 out of 5 stars

The best

You have very beautiful and qualitative items.

17 April 2025
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Reply from Polarn O. Pyret

Thank you for your review. We appreciate you recognizing the quality of our products.

Rated 5 out of 5 stars

Easy to navigate website and great…

Easy to navigate website and great deals. The delivery was fast.

16 April 2025
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Reply from Polarn O. Pyret

Thank you for your kind words! We're so glad you found our website easy to use and that you were happy with the deals and delivery speed.

Rated 5 out of 5 stars

Quality of Customer Service

I have purchased a number of items of clothing and always been delighted with the beautiful designs and quality of the clothing. Unfortunately, during a wash one of the press studs came off a jacket I had recently purchased for my granddaughter.

I contacted PO.P and could not have been more impressed by the quality and friendliness of the customer service provided. I was offered a full refund or repair and having opted for the repair was extremely impressed with both the quality and speed of the service. PO.P kept me fully advised throughout by email and could not have been more helpful.

24 April 2025
Unprompted review
Polarn O. Pyret logo

Reply from Polarn O. Pyret

We appreciate your kind words about our designs and quality. It's wonderful to hear that you've been a satisfied customer for so long. We're sorry to hear about the issue with the press stud on your granddaughter's jacket. It's always disappointing when a product doesn't meet expectations.

We're thrilled to hear that you were impressed with the quality and friendliness of our customer service team. They're dedicated to providing the best possible experience for our customers. We're glad that you were satisfied with the repair service and the communication you received throughout the process.

Rated 5 out of 5 stars

Great products

Great products, good value for money and amazing customer service.

14 April 2025
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Reply from Polarn O. Pyret

Thank you so much for your feedback! We are delighted to hear that you enjoyed our products and customer service. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

Very satisfied

Very efficient service and the clothes are excellent wuality

13 April 2025
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Reply from Polarn O. Pyret

Thank you for your feedback. We're glad to hear you're happy with our service and the quality of our clothes.

Rated 5 out of 5 stars

Lovely products

Lovely products, quality and fit are excellent. website is easy to use and delivery was super quick. Overall a brilliant experience.

12 April 2025
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Reply from Polarn O. Pyret

Thank you for your kind words! We're thrilled to hear you had a positive experience with our products and website!

Rated 5 out of 5 stars

Lovely quality items and like the sizes…

Lovely quality items and like the sizes and styles. Clear email communication

11 April 2025
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Reply from Polarn O. Pyret

Thank you for your kind words! We're so glad you enjoyed the quality, sizes, and styles of our items. We strive to provide clear communication and appreciate your feedback.

Rated 5 out of 5 stars

Amazing brand

Amazing brand, very clear design of the website, smooth checkout. Love the next day delivery option. Quality of thee baby clothes is superb!

8 April 2025
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Reply from Polarn O. Pyret

Thank you for your words! We are thrilled to hear that you had a positive experience with our website and products. We appreciate your feedback and will continue to work hard to exceed your expectations.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, lovely organic cotton baby items, excellent price.

5 April 2025
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Reply from Polarn O. Pyret

Thank you for your kind review! We're so glad to hear you were happy with your recent purchase.

Rated 5 out of 5 stars

EXCELLENT!!

All very pleased with service and beautiful, practical, good quality clothing! Thanks!!

4 April 2025
Polarn O. Pyret logo

Reply from Polarn O. Pyret

Thank you for your feedback! We're thrilled to hear that you're happy with our service and the quality of our clothing!

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