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Rated 1 out of 5 stars

Impossible to get issues sorted as Pogo make it difficult to use even the limited chat-bot way to flag anything up - it throws out any simple way you try explain the problem saying doesn't recognise i... See more

Rated 1 out of 5 stars

Played pogo for years. Now they have major problems. You start to play and everything works fine. Then connections break and the game stops. It became so frustrating that I decided to end my subscript... See more

Rated 1 out of 5 stars

No number to contact.technical errors do not get taken care of.been on site for many years and they had a nerve to send me via email a warning today saying I threatened them but you cannot respond.Bet... See more

Rated 1 out of 5 stars

They will not honor or reward your game achievements, even if you can prove you’ve done everything right. I just finished the last game I’ll ever download from these scammers. As others have stated... See more

Company details

  1. Gaming service Provider

Written by the company

Home of the best casual games! It’s all here – classic highest-quality evergreen games with great characters and fun challenges and breadth of genres (Solitaire, Mahjong, Puzzle, Word, Casino, and Hidden Object games)


Contact info

1.4

Bad

TrustScore 1.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 43% of negative reviews

Typically replies within 1 month

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This used to be a fun site

This used to be a fun site. Now nothing seems to load right except a few card games, and customer service IS ZERO for paying members. Constant java and flash upgrades and issues. How many freakin times do these things need to be updated for real. This should not be rocket science, these are games.... that wont load.... that members are paying to play. I wont be renewing.

25 August 2018
Unprompted review
Pogo.com logo

Reply from Pogo.com

Hi Jackie - Sorry for the inconvenience caused,

Please contact our direct support team at support@supportpogo.com or 1-408-763-5761. Thanks

Rated 3 out of 5 stars

Scrabble is back

scrabble is back

17 June 2018
Unprompted review
Pogo.com logo

Reply from Pogo.com

Hi Irene - Sorry for the inconvenience caused,

Please contact our direct support team at support@supportpogo.com or 1-408-763-5761. Thanks

Rated 1 out of 5 stars

15 years on pogo....All wasted.

I have been playing pogo for over 15 years. When I first started it was great, really it was. 30 minutes of play on every game, followed by a 30 second ad, long enough to grab a drink, use the bathroom, or just stretch. But now it's 3 minutes of game time (IF YOURE LUCKY) followed by, and I am not exaggerating, ads long enough I TOOK A DAMN SHOWER and the ads still weren't over, apprx. 5 minutes.The games used to be fun, unfortunately now the chances of you actually winning against a computer is about as good as your chance of making it through the ads. It's really sad because I used to be a pogo club member, and NOW I will never visit Pogo.com again, I've never been so,disappointed. It really is pathetic. Goodbye POGO and good luck, scam artists.

20 May 2018
Unprompted review
Pogo.com logo

Reply from Pogo.com

Hi Michael - Sorry for the inconvenience caused,

Please contact our direct support team at support@supportpogo.com or 1-408-763-5761. Thanks

Rated 5 out of 5 stars

Pogo password, Pogo Java issues and Pogo Flash Issue.

Pogo Support I was ran into a problem with my Pogo password, Pogo Java issues and Pogo Flash Issue. tried reaching many online support companies. But finally i got correct number for Pogo Technical Support from Trust-Pilot. Thanks TrustPilot..!!

Thanks Pogo Team Excellent Technical service and staff very friendly and helpful

17 December 2017
Unprompted review
Pogo.com logo

Reply from Pogo.com

Thanks for your valuable feedback.

Rated 1 out of 5 stars

Billing fraud

EA billed for several years after account was canceled, then when attempting to contact them to resolve the situation ran into an impenetrable wall. The rep insisted that in order to verify the (closed) account I had to give them my IP address. I did so, 6 times, and was still told the same thing. Anybody with the slightest inkling of how the Internet works knows that there is zero correlation between an account and the (temporarily-assigned) IP address of your computer. Was told that I had to complete this (impossible) verification before I could talk to a supervisor, and was hung up on.

19 September 2017
Unprompted review
Pogo.com logo

Reply from Pogo.com

Sorry for the inconvenience, please call our customer support team to resolve your problem. Thanks

Rated 1 out of 5 stars

Games

Games, like cribbage, are fixed. The hands are so unrealistic that it has to be a "fixed" game. One person always gets good hands and the other gets junk.What are the odds of getting a 24 hand, or 4 of a kind? Yet it happens a lot, too often to be randomly dealt. Too many unpleasant people and trolls. Even if they get banned they just open another account and slightly change their name and they are right back trolling. Half the men think it is a dating site and sex talk you. Customer Service sucks. Used to be fun years ago but now it is just no fun to play games there unless it is a one person game and just you.

17 September 2017
Unprompted review
Pogo.com logo

Reply from Pogo.com

Sorry for the inconvenience, please call our customer support team to resolve your problem. Thanks

Rated 1 out of 5 stars

do not ever pay to join this site

do not ever pay to join this site. they say no ads when ur a member but the scam they dont tell u is if u play a non member at a game then when they have ads during a them game u still have to wait the 40 seconds total scam. the online support is non-existance. they allow people to cheat especially non members at any game against paying members they are not interested in helping and just fob u off with theres nothing they can do about it,REALLY lol cant be bothered to care more like .they never ban non members for disgusting abuse they just tell u they have dealt with it but cant tell u how they dealt with it then the same person comes in a room and nothing was done. site is a total scam .every internet security u have always says site is uncripted and unsafe .play at ur own risk on this scam site

19 July 2017
Unprompted review
Pogo.com logo

Reply from Pogo.com

Sorry for the inconvenience, please call our customer support team to resolve your problem. Thanks

Rated 4 out of 5 stars

Hours of Mindless Fun

I love playing Pogo games and earning tokens which I can use to send gifts to Pogo friends or to get clothing and accessories for "mini" me. I play for free, but you can join to earn gems and badges or to avoid ad interruptions.
I don't see any benefit is being a paying member as the tokens, gems and badges have no real value, and you can avoid ad interruptions by downloading an ad blocker.

10 August 2015
Unprompted review
Rated 4 out of 5 stars

How about an app for ipad?

I love pogo but am not always locked down to my computer. How about a decent app so I can access full pogo website on my ipad

26 June 2012
Unprompted review
Pogo.com logo

Reply from Pogo.com

Thanks for your valuable feedback. Please call our supporting team to resolve your issue. Thanks

Rated 4 out of 5 stars

Enjoyable, but addictive.

Pogo provides a good change of pace. It helps me to break up my household chores. Sometimes friendly folks are in the chat.

17 June 2012
Unprompted review
Pogo.com logo

Reply from Pogo.com

Thanks for your valuable feedback.

Rated 5 out of 5 stars

Love that Pogo

I love to play games and have been a member of Pogo since it began. I have made many friends there, many happy memories are from my time on Pogo.

2 June 2012
Unprompted review
Pogo.com logo

Reply from Pogo.com

Thanks for your valuable feedback.

Rated 1 out of 5 stars

Not a good company

After being a member and trying to play games that either crash in the middle of it or kick you out it is a pain. Cancelled my membership on the 5th week yet they took out for 2 whole months then said that it is their policy. I rated this company as a scam because it is a total waste of your money and the company one you are a member couldnt care less.
A sucker born every minute and so add up how many people pay for it.

25 August 2011
Unprompted review
Pogo.com logo

Reply from Pogo.com

Sorry for the inconvenience, please call our customer support team to resolve your problem. Thanks

Rated 4 out of 5 stars

Good for whiling away the hours.

if you are looking for a game site that doesn't require in depth knowledge or fancy software then Pogo is a great contender. From card games to word games, puzzles to mysteries the choice is great. There is a daily and weekly challenge for you to pit your wits against and a chat facility if you wish to make friends.

13 July 2011
Unprompted review
Pogo.com logo

Reply from Pogo.com

Thanks for your valuable feedback.

Show reviews in all languages. (187 reviews)

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