Poczta Polska Reviews 

The most disgusting service ever! DO NOT SEND ANY INTERNATIONAL DELIVERY IN THERE!

The company will accept providing services even for countries where they DO NOT have service running, to simply TAKE YOUR MONEY, and NEVER GIVE BACK.

They will make the most difficult request for a refund, and after making you wait OVER MONTHS, they will deny the request WITHOUT PROVIDING ANY SERVICE.

The staff are rude, and not helpful at all.

HORRRIBLEEEEEEEEEEEEE service, you send via donkey not not with them!

I've sent a graphics card to rma and i've been wating since 30th october for the status to change. The service is poor. The contacts are almost impossible to reach. The site is terrible as i couldn't even post a complaint. My tracking number is the following RL342245016PT.

On August 1st, 2024, I sent a package/gift from the USA to Gdansk, Poland. It was never delivered. They didn't call the recipient even though I provided her phone number to them. At the beginning of September, I called the US post office and asked to investigate the matter. On the 9th of September, the Polish side informed me that they had sent the package back to me and I should receive it in 90 days. It's ridiculous. I paid money for delivery and they never delivered it, left a note about the package, or called the recipient. Polish post services are the worst of all I ever used! It was my first and last experience with them. Do not waste your money - do not use their services!

Never ever use these thieves , don’t expect , even tracked and signed for , your parcel , letter or package to ever get delivered , they steal it in the sorting office .. if that fails the postal
delivery will steal it … the worst postal system in Europe , I would sack the lot of them , managers obviously don’t care , supervisors turn a blind eye … pathetic service , you should be ashamed … trust me don’t use it .. DHL or similar …

This is the first and the last time I sent something through this service. The most terrible service I've ever encountered. My shipment from Stockholm arrived to Poland over 2 weeks ago and then nothing is happening. Customer Support cannot say anything - not even when approximately I can expect my shipment delivered. Tried filing a complaint through their online form, but it says there that I can't file a complaint for my tracking number. No complain can be filed and calls to customer support are completely useless.

Took a month for delivery. was stuck in transit, and was not there to be picked up when it said it was. contacted them, but nothing was done except receive the same information i already knew. overall not happy with their services.

Very disappointed, registered post has been sent to me(Northern Ireland) 13.05.24 today is 25.05.24 and I have checked tracking number, oh my gosh only yesterday post gone out of Warshawa. What a hell is that? For what my family have paid 50 zlots ? This is biggest mistake in my life. Because documents i needed last week, but they still in transport. If i lose for that 200k dolars, this company will have a big problems with European Court.

I have been waiting for my international parcel for 30 days stuck in Zarbze. No matter whom I contact I only receive word as just wait. It's 100 km away from me and they don't send it back to sender's country or send to receiver. Just wait and wait for nothing. We paid for the service to just wait...

Just got a message that my package was delivered to me. Of course it was not. I didn't even seen the poszta polska delivery car last hour before I got the message.

The worst post company in the world. Paid for service and they do not deliver the package and waiting in post office for 2 weeks. And it says returned now!

Scam payed for trainers feb 15th now April no show. DO NOT USE. Been saying delivering today for 3 weeks.

If possible I would give zero, I would give zero. without trying to deliver the product, faking the delivery status in the website.

I can say with certainty that Poczta Polska is the worst postal service in the world at the moment. Please do not use this when ordering from Poland. Pay more and ship with another company.

zero for service still waiting for my parcel one month to france and still in warsaw

I waited to be connected to an agent for more than half an hour, and the worst part is I wasn’t connected to anyone. I had to physically go to the office and collect so many parcels and I wonder why I even pay for delivery.

Parcel from Poland to Denmark took 20 days to arrive

I bought a chessboard from a Polish vendor on etsy.com, they dispatched it on the 27th October. As days turned to weeks, on the 3rd of November, the last update I got was "Cleared and awaiting international departure". I've messaged the vendor who is currently in contact with them.

I have bought two things from Germany, and one thing from Belarus, I've never had issues with shipping from Europe until now.

I am not surprised at all the other reviews on Poczta Polska I'm reading now, I am experiencing the same for myself.

Delivery was expected to be 10th to 20th November, it is the 16th now.
Tracking number CP231591144PL

As a result of this experience, I will avoid buying anything else from Poland, until systemic issues in the Polish Postal network are addressed and rectified.

Probably the worst Post company in the world
I ordered from a company and I just never got my product I emailed not once not twice but three times and.i have absolutely zero response from them

I don't use POCZTA POLSKA very often.
But on my twice experience they felt.
1st they’ve lost the parcel and never was found. 2nd I’ve sent to my Mum Birthday Card on the 27/03/2023 as Prioritet, which was delivered yesterday on 20 June.
Well done for the service, Noooope!!!
-5*****

Disgusting service, one of the worst in the world!!!!
Never again!!!