Delivery was on schedule. The texts/email updates regarding Rx renewals, shipments & delivery are excellent. My only complaint is how difficult it is to speak directly to a pharmacy staff person... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pocket pills has been lovely to use. I’m also skeptical of online platform, however have proven service from them I’m please to continue using them for all my medication needs.
Company replied
This made it quick and easy to access and start treatment, I live in a province with next to no access to doctors outside of the ER. The prescription was less than half the price of what a in person d... See more
Company replied
Best pharmacy ever I frequently forget to re-order my medication, but Pocket Pills is on top of everything. They send me reminders if I need refills they have a doctor on hand if mine is not available... See more
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Company details
About Pocketpills
Written by the company
Pocketpills is Canada's leading online pharmacy, trusted by over 500,000 members nationwide for an easy pharmacy experience. We make managing your prescriptions simple with free medication delivery right to your door.
Our licensed pharmacists are here to support you every step of the way—coordinating with your doctor for refills and renewals and offering personalized care via email, phone, or text.
At Pocketpills, your health comes first. We’re committed to ensuring that all Canadians have easy access to the medications they need and the care they deserve.
Join Pocketpills
How does it work?
- Create your profile online
It only takes a few minutes, and we will guide you through the process. - Let us transfer your prescriptions
Simply point us to your pharmacy or doctor and we will take care of the transfer. - Go about your day, we got it from here!
Pocketpills was founded by pharmacists and engineers who recognized the need for a more personalized pharmacy experience. Beyond being fast and affordable, we prioritize building connections with our members to provide exceptional care tailored to their health needs.
Using innovative technology, we streamline the process so our pharmacists can dedicate more time for you. Our goal is to make managing your medications simple and stress-free, ensuring your health is always in good hands,–so you can focus on what matters most.
Contact info
4.7
Excellent
5K reviews
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Above and beyond service
I enjoyed that the delivery came after office hours, as I work Monday to friday 8 to 5:30, it was friendly and they went above and beyond!!
29 July 2026
Reply from Pocketpills
We're so glad to hear that our delivery times are convenient for your work schedule! It's wonderful to know that our team was friendly and went above and beyond for you.
The delivery was hassle-free
The delivery was hassle-free. I needed to reschedule my delivery and was able to get a response quickly by email. However, it was almost impossible to reach a live agent. I tried scheduling a call twice because I had questions regarding my insurance. Both times, I could only get a slot after my scheduled prescription delivery time.
30 June 2026
Reply from Pocketpills
We appreciate your feedback regarding your recent delivery and the challenges you faced reaching a live agent for your insurance questions. We understand how frustrating it can be when you need to speak with someone directly and the available slots don't align with your needs. We are actively working to improve our scheduling system to ensure better accessibility for our customers.
Wonderful customer service
Wonderful customer service. This company is professional, fast and reliable. Thanks.
30 July 2026
Reply from Pocketpills
We are so pleased to hear that you had such a positive experience with our customer service. We always strive to be professional, fast, and reliable, and we appreciate you recognizing our efforts.
Reply from Pocketpills
We're so pleased to hear that you found our service easy, quick, and great! Thank you for sharing your positive feedback.
Reply from Pocketpills
We're so glad to hear that you found our service helpful, quick, and trustworthy. Thank you for your wonderful feedback!
Reply from Pocketpills
We appreciate you sharing your experience regarding your conversations with our team. We value your feedback.
Reply from Pocketpills
We are glad to know that the product arrived safely. We always prioritize secure delivery for our customers.
They are efficient and have answers to…
They are efficient and have answers to all questions. Information is accurate and up to date.
30 July 2026
Reply from Pocketpills
We're so happy to hear that you find our team efficient and that we're able to answer all of your questions with accurate and up-to-date information. We truly appreciate your kind words!
Reply from Pocketpills
We are delighted to hear that you had such a quick and efficient experience! Your positive feedback is truly appreciated.
Continuous Great Experience
Always a great experience from start to finish. No complaints whatsoever.
29 July 2026
Reply from Pocketpills
We're so pleased to hear that you consistently have a great experience with us from start to finish! Thank you for your wonderful feedback.
Reply from Pocketpills
We're so glad to hear that you experienced a hassle-free assessment, transparent pricing, and fast delivery! Thank you for your positive feedback.
The process is easy and reliable
The process is easy and reliable. I contacted the pharmacy to get my order rushed because of a change on my trip and it was delivered as promised!
28 July 2026
Reply from Pocketpills
We're so pleased to hear that the process was easy and reliable for you! We appreciate you letting us know that we were able to deliver your order as promised, even with your trip change.
What made my experience great are the…
What made my experience great are the people that work for the company and the help they provide day or night and they’re always there to help you no matter what the circumstances are.
I’m trying a new medication and I’m fine this medication working better for me than the other one
Thank you for helping me your with support
23 March 2026
Reply from Pocketpills
We are so glad to hear that our team has been able to provide you with excellent support, day or night. It's wonderful to know that your new medication is working well for you. Thank you for sharing your positive experience!
Service is always excellent
Service is always excellent, same day delivery, assessments etc.
29 July 2026
Reply from Pocketpills
We're so happy to hear that you consistently receive excellent service, including same-day delivery and thorough assessments! Thank you for your positive feedback.
Reply from Pocketpills
We are so happy to hear that you found our support to be incredibly helpful and friendly. Thank you for your wonderful feedback!
Quick approval and shipping!
28 July 2026
Reply from Pocketpills
We're happy to hear that our approval and shipping process met your expectations! We appreciate your positive feedback.
Delivery was fast and items were…
Delivery was fast and items were temperature controlled.
29 July 2026
Reply from Pocketpills
We appreciate your feedback and are so glad to hear that your delivery was fast and the items were temperature controlled!
Pocketpills is AMAZING
Pocketpills makes it so easy to order medication and once everything is processed it takes a day or 2 to be delivered right to your door. So discreet and fast! Thank you Pocketpills!
29 July 2026
Reply from Pocketpills
We're so happy to hear you find ordering your medication easy and appreciate the fast, discreet delivery right to your door! Thank you for your kind words.
Reply from Pocketpills
We're so happy to hear that you found our service fast and friendly! We truly appreciate your kind words and look forward to continuing to assist you for a long time.
Home delivery and tracking
Love that the prescription comes straight to my home. I can track it and know when it arrives.
29 July 2026
Reply from Pocketpills
We're so glad to hear you appreciate the convenience of home delivery and the ability to track your prescription's arrival! Thank you for your wonderful feedback.
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