Plvylists Reviews 231

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This platform is a scam do not fall for it. Report them however you can. I paid for 2 services (Spotify and audiomack) they never delivered my song to any playlist. I emailed send texts on IG all vani... See more

Rated 1 out of 5 stars

Hi ! I ordered 1 single promotion and for some reason my PayPal was rejected. Lucy from Plvylist wrote me back (I’m sure it was automatic) offering me 20% discount for my order. After posting my... See more

Company replied

Rated 1 out of 5 stars

Literally the worst customer service and program I have ever used... spent $100 on a campaign that still hasn’t happened, it’s been over 2 weeks. I have emailed EVERY email on the website and still ha... See more

Rated 1 out of 5 stars

Shopped with these guys for a while, had no problems. My past 4 orders have either been completely ignored or added to their “playlists” and received 0 streams. Tried reaching out through email and In... See more

Company details

  1. Music Management and Promotion
  2. Publisher

Information provided by various external sources

Plvylists helps artists and labels grow their song popularity by getting the songs placed on large/active playlists on multiple platforms. These playlists are user-generated playlists owned by independent curators. We do not work directly with the Spotify editorial team. Submissions are automatically sent to targeted group of playlist curators, matching the genre of the submission. Each curator has a collection of playlists with an active following.


Contact info

2.2

Poor

TrustScore 2 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Biggest playlist scam ever

This platform is a scam do not fall for it. Report them however you can. I paid for 2 services (Spotify and audiomack) they never delivered my song to any playlist. I emailed send texts on IG all vanity. I couldn’t reach the scammers. Do not fall victim they have don’t this same thing to countless amount of people.

29 August 2022
Unprompted review
Rated 1 out of 5 stars

SCAM, get away now that you can…

I paid for the pro plan 199€ never received any of the placement, I have sent more than 30 emails, Dms to the instagram page. No response. My plan has passed without receiving any of what I have paid. Huge scam, do not use

9 August 2022
Unprompted review
Rated 1 out of 5 stars

Just, no.

They used to be good, now I'm rethinking my decision. It has been 2 weeks, several follow-ups, emails, chats, and not a single reply or update from the team. No results either. I am very disappointed.
Update it’s been a month now :(
Update, it's October now :( still no response

7 July 2022
Unprompted review
Rated 1 out of 5 stars

Stole my money with no refund!!!

Stole my money with no refund!!!

Paid for placelist placement on 6th January with a confirmation that I would receive this within 2-4 working days

It is now the 25th January and after sending 7 emails demanding a refund, I have still not had a reply

Do not use this company. Ever.

25 January 2022
Unprompted review
Rated 1 out of 5 stars

Fake playlists, not active

Placed my order on the 31 dec, waited a couple days before writing e-mails asking when the song is getting on playlists, no answers. The 10th Jan, got an e-mail letting me know that it has been placed on 5 new personalized curated playlists with a reach of 56.732 followers, looked nice but now, 6 days later I have gotten 2 streams/playlist, a total of 10 streams with 56.732 followers, this must be a joke, hahahaha. Have written again to all their different e-mails and no answers. I would like to get a refund or be placed on real playlists, Order Number: #3807

Update1: just been added to 4 new playlists, let's see what that brings ;-)

Update2: Just been taken down from those 4 new playlists, don't know why, got 19 streams from that? No more streams from the 5 first ones, this is really a joke

Update3: Sent several e-mails, no response, still no streams on the playlists and they don't even show up on SPOTONTRACK?

Update 4: Just got an e-mail from them saying that they are promoting the playlists, said that I should give it a couple days to get results, we will see

Update 5: It's been now a couple days and still no streams, sent them 2 messages and no answers, I think I will never see any streams or get my money back, THINK twice before you pay anything to this company, used a lot of different companies for playlisting and this is the worst so far

UPDATE 6: Ok, so you all have understood that this company is NOT serious, I have tried everything to reach them, DON'T PAY THIS COMPANY, they will take your money and give nothing in return, so please everyone that reads this, I am a serious producer and I don't work for another company just to write a bad review

LAST UPDATE: They stole my money, got nothing at all, DON'T USE PLVYLISTS.COM

16 January 2022
Unprompted review
Rated 1 out of 5 stars

Starting to Think My Original Experience was an Anomaly

Like many of the other folks here, I have gotten radio silence other than via text message, from the person who has helped me place the order. I immediately got my email for more information to make the campaign focussed on the correct genres, and now I have gotten nothing. I have sent messages through the chat function that have not been read, and I have sent 5 emails with read notifications and have gotten nothing. I placed my order on 12/31. I reached out to Jessica via text, and she said she cannot look at purchased orders and told me to be patient and it should not be more than 24-48 hours. If I don't get a response here I will be filing a complaint with my credit card company.

UPDATE:

Still no responses through any of the mediums that i have tried, I have initiated a dispute with my credit card. Don’t use these folks.

UPDATE 1/22: Finally got some responses. Just keep at it everyone!

12 January 2022
Unprompted review
Rated 1 out of 5 stars

It’s very obvious these positive…

It’s very obvious these positive reviews are fake. I’ve also filed a report with the Better Business Bureau. And I will be disputing the charge on my credit card. This company is a complete scam operation.

I bought a package for nearly $1000 USD three weeks ago for my 10-year-old daughter and her latest single. I know exactly what this company is doing. You buy a package and then they force your hand by not responding to your emails as I’ve sent nearly 10 of them, wondering when my packages and campaign will get started. They ignore you fully in hopes of you just going away having been scammed. Imagine how many people they’ve done that too.

No response in three weeks after purchasing my package through their website. During the holiday season they make people feel like that by not responding? They should be ashamed of themselves!

*******

I sympathize with any sort of issues your staff is dealing with, however to not maintain your business relationships properly is inexcusable. It is not OK to leave your prospective customers sitting there with a knot in their stomach during Christmas holidays because you failed to respond to their constant emails inquiring about the start of a paid for campaign. And after I go through the trouble of writing these reviews, it is only now that you care to contact me to find out what the issue is. This whole scenario feels an awful lot like you’re just hoping people go away and you can scam them. And to even mildly suggest failure to reply to my many emails had something to do with a song not being approved, is laughable. So hypothetically speaking if that was the case, that’s a feasible response in your eyes???? To tell someone you left waiting for three weeks with absolutely no indication of what’s going on with the 1000 USD they spent while submitting a song, that perhaps one of the reasons for failure for response, is relating to the fact that the song was not approved?

The more I think about your response to my complaint, the more I dislike it.

******^^^^^^^

FOLLOW UP - this company is a joke!!! I got an email from them about two weeks ago claiming to review my situation, I responded and didn’t hear back again. I don’t know what gives these people the right to feel like they can mess with your payment, but sadly that’s exactly it. A word of caution please avoid this company at all costs. Completely horrible business practises. Go with more of a trusted approach. Do not take a chance on these people it’s not worth*****

8 January 2022
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Philip,

I'm here to assist. Sorry to hear about your negative experience with our team. It may seem like the song either did not get approved or something else may have occurred with your promotion that caused the delays.

In terms of communication, our team has been suffering from a typhoon in the Philippines. We are working extremely hard to get back to everyone and resolve any delays.

To request a refund, please email us at orders@plvylists.com and our team will assist you. Please respond to the Find Reviewer request if you need further help.

Best,
Lana from Plvylists

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. Ordered a package over 3 weeks ago and they straight up stole my $150. Sent multiple emails and I haven't heard a word from them.

3 January 2022
Unprompted review
Plvylists logo

Reply from Plvylists

Hello,

Our team has been affected by a natural disaster and that has unfortunately caused delays in communication. Please be patient while we work to resolve all communication issues. We have a team working 24/7 right now getting back to everyone.

Please check your inbox/spam folder for communication. If you still need help, please respond to Find Reviewer and we will assist you.

Thanks,
Lana from Plvylists

Rated 2 out of 5 stars

The act like scam

I ran a promo for 100k reach,it was playlisted in the wrong genre and people were skipping by the songs it's been a whole week no stats or streams on Spotify I tried mailing them no response on Twitter, Instagram and Facebook this is sad I am really disappointed

26 November 2021
Unprompted review
Rated 1 out of 5 stars

I purchased a playlist placement for…

I purchased a playlist placement for $89. After receiving initial email asking me for more information, which I sent less than 5 minutes after, I received one email saying my request was received. It has been over 2 weeks now and I have gotten no contact even after many email to Plvylists trying to get a refund. Hopefully they can fix this so I can change my review, I’ve heard good things about their service. At this point, I don’t even want the service, I need a refund because they threw me out with my marketing plan big time. I think however they should give my refund and also give me my service based on the poor service provided. I am a working man and pulling $90 out to pay for a playlist placement option was NOT easy.

3 November 2021
Unprompted review
Rated 1 out of 5 stars

Young artist beware

Hey, young artist checking if these people can help you achieve your dreams. I get it. Your ignoring the bad reviews clinging to the few good ones because of your pure and hopeful heart.

Unfortunately, it is a scam. These people know how hopeful you are and play with it. Stay away from them. You will get 0 results. If you do its bots.

All the "good comments" are accounts they make. To play with your head.

These are evil and conniving people preying on the hopeful artist.

They will get your account banned with bot activity and steal your money.

Bless you young hopeful artist. And cure you dirty evil hearted opportunists.

Stay bless young artist. Keep creating

23 October 2021
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Our agency has been scammed! We paid for our service and then they stopped corresponding with us claiming that the messages had gone into spam, they have failed to respond to our numerous requests for a refund

19 October 2021
Unprompted review
Rated 2 out of 5 stars

My Purchased Orders

I ordered one time from plvylists back in 2019 with great results I was a happy customer. Two years later now in 2021, I ordered back in July and had me wait for a month with no response or results. Ive emailed customer service many times and no answer. I had to dispute my charge with my bank to get my money back. Now im trying them ONE last time and still NO answer to my order. I made a purchase and im still waiting for at least a answer or results and NOTHING. Im starting to lose faith with plvylists and thinking of taking my music somewhere else. . .

12 October 2021
Unprompted review
Rated 1 out of 5 stars

Track played 2 days instead of 1 month!

I subscribed for a 50k plan in several playlists for a duration of 1 month. On 08.26 I got an email with the playlists placement of my song but nothing happen, no plays until 09.25 where I saw in my stats my track was finally played in the playlists but it stopped after 1 day as the plan was finished (9.26) ! I got so 1K instead of much more! What happened with the track ? How is it possible to be only played on 1-2 days as the song was in the playlists for a month ?! I have sent a lot of emails with no anwsers so please I need a solution right now as it's a total scam. Refund me or give me a new plan for free but you have to find a solution.

28 September 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look