playwing.com Reviews 

15
TrustScore 2 out of 5

1.8

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1.8

Poor

TrustScore 2 out of 5

15 reviews

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1.8

All reviews

(15)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM

SCAM. WE NEVER EVEN ACTIVATED THIS AND THEY'RE STEALING MONEY FROM MY DAD. SOMEONE SUE THEM ALREADY.

2 November 2024
Unprompted review
Rated 1 out of 5 stars

Playwing will not answer emails

Playwing will not answer emails, Zendesk send automated "someone will deal with the problem" do they NO, i have sent emails no help, i am going to lose everything, they did this once before and i stupidly rebuilt from scratch , they treat their customers with complete contempt AVOID AVOID , there are lots of other organisations to invest time and money to

5 August 2024
Unprompted review
Rated 1 out of 5 stars

Do not play any of there games

Do not play any of there games, and for sure do not spend a single dime on them. There developers are a complete joke, they do not even test there code. And when you loose anything in there games the compensation you get is not even 1/100 of what you lost. Tickets are not answered. They use you as betatester for there games that are full of bugs. So better stay away there. Check out Instant war on Discord and see the negative posts there....

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. How can this company even exist, total scam, never subscribed, got an sms that the will charge 4.99 a week, unsubscribe does not work.

12 April 2023
Unprompted review
Rated 1 out of 5 stars

i never agreed to anything probably i…

i never agreed to anything probably i clicked on an ad by mistake and was charged 4 euro per week, i went to the settings of my provider and STOPPED PAID SERVICES at all so it wont happen again, which i can only recommed to everyone, playwing is a scambot nothing more

11 January 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!!

SCAMMERS!!!! Estonian Mobile company ELISA support this service and cannot explain hoe different amounts from PLAYWING appears in thier invoices.
I do not play any games at all!!
Elisa reject to refund it!!!

Hate Estonian ELISA
Hate SCAMMERS PLAYWING !!!!
Can share copies of ELISA invoices.

Scammers! Find these people and blow thier office!

14 December 2022
Unprompted review
Rated 1 out of 5 stars

Total SCAM, be aware.

During the review for my phonebill I encountered that I have a "service" subscription from Playwing via the Fortum store which I have not even heard of before, but it was charging me on a weekly basis. Interesting is also, that at the time the first "purchase" was made, when were not even home for a month, because we wisited relatives abroad. Further checking my mobilenet router showed no sms-s mentioning the purchase or payment for anything. I do not even know how this is possible, considering that even for viewing my phonebill required MFAA, but this is seeminly the case.

6 September 2022
Unprompted review
playwing.com logo

Reply from playwing.com

Dear Valued Customer,

Thank you for bringing your concerns to our attention.

We sincerely apologize for any inconveniences that you faced with our services. We would like to do our best to help you with this case.

We would be happy to help you, so please contact us at special.support@playwing.com. Please note that your issue will be resolved the same day we receive the email.

Thank you!

Kind regards,
Playwing Customer Support

Rated 1 out of 5 stars

Unconsensual subscription scam

It is basically a scam that somehow subscribes you to itself without your consent. I have never subscribed to this service, yet it has appeared in my bill. It bills every week, so by the time you notice it, it can be a hefty amount. It is made deliberately difficult to unsubscribe from (you have to use the sim card that this scam has infected you on and then use an Android phone).

As I've learned today, apparently, with some operators, scammers can just subscribe you to their service with no confirmation necessary from you. You just need to browse Internet long enough to stumble on some script or whatever they use to get necessary data to subscribe you with.

The scammers do technically send an SMS message to that sim card with a notification about the subscription (I assume it is some operator requirement that allows them to appear “legit” while scamming you), but if you use a 3g modem, it is impossible to notice, as the sim card that receives the text message is not inside your phone (it will be inside a router or plugged into a computer) and you'll get no notification at all.

So I assume that their scam may be selective, as they can find people with this situation (who are least likely to notice) by checking user agent (http header your browser sends to every site you open telling it what system you use) and noticing that you use 3g mobile Internet on a device other than your phone.

They do allow you to unsubscribe. But as I've mentioned, it is deliberately made hard. On computer, they won't even let you do it (say they require Android). If you go to their link on the phone (the link from the sms message that they sent) it will show you “unknown number” when you put on their site the sim number you got infected on to unsubscribe. Of course, they most likely know that you're not using an Android, as the whole scam appears to be silent 3G modem subscription (alhough, it could also be more broad than this). So now you need to disassemble your modem, take the sim card from there, put it into some Android phone device, go to their site and only then it will allow you to unsub.

Some operators are terrible enough that they won't help you at all. They will just tell you that you'll continue paying until you manually unsub and that they can't do it for you. So you're left on your own to deal with this unsubscription puzzle.

I would not be surprised that solving this takes people some time, while they charge you more meanwhile. Maybe some people are so busy that they are even willing to take the hit and deal with it later.

The only question remains is: why scammers allow you to unsub at all? I don't know. Maybe it makes them appear more legit to an operator and the scam can survive longer. Maybe it's a legal thing, to make a legal argument that unsubscription was possible and have a legal escape hatch if they are caught. In any case, luckily you can unsub from them.

Afterwards, you'll need to go to your operator and get some kind of a protection for the sim card to set the limit of purchases there to zero, so that nobody else can subscribe you to their services without your consent by somehow getting your info.

14 August 2022
Unprompted review
playwing.com logo

Reply from playwing.com

Dear Joe C.,

Thank you for pointing out the issue that you experienced with Playwing Store.

Please accept our sincerest apologies for any inconveniences you faced with our services. We would like to do our best to resolve the issue.

In order for us to help you and send you a refund, please contact us at special.support@playwing.com. Please note that your issue will be resolved the same day we receive the email.

Thank you!

Kind regards,
Playwing Customer Support

Rated 1 out of 5 stars

Charges money every week

Charges money every week. I have never used it. Now I have to search how to stop it.

5 July 2022
Unprompted review
playwing.com logo

Reply from playwing.com

Dear Valued Customer,

Thank you for letting us know about your issue with Playwing Store.

Please accept our sincerest apologies for any inconveniences you faced with our services. We would like to do our best to resolve the issue.

We would be happy to help you, so please contact us at special.support@playwing.com. Please note that your issue will be resolved the same day we receive the email.

Thank you!

Kind regards,
Playwing Customer Support

Rated 1 out of 5 stars

negative outcome

Same negative outcome as others may have had.

The subscription was automated and made unwittingly. It has happened during unwanted redirection to their page. Thus, the company charged weekly 1.99 for the services unknown to the android phone user and for sure no one was subscribed for intentionally. Unsubscribing fails at first few attempts. Only gives an update to the services. During the second/third week tried once more and received unsubscription sms. However, still is not looking trustworthy.
It is fraudulent activity of the website for sure. Stay away from it!

10 June 2022
Unprompted review
playwing.com logo

Reply from playwing.com

Dear Valued Customer,

Thank you for pointing out the issue that you experienced with Playwing Store.

Please accept our sincerest apologies for any inconveniences you faced with our services. We would like to do our best to resolve the issue.

We would be happy to help you, so please contact us at special.support@playwing.com. Please note that your issue will be resolved the same day we receive the email.

Thank you!

Kind regards,
Playwing Customer Support

Rated 1 out of 5 stars

Its a proper scam website

Its a proper scam website, they subscribe Hungarian phone numbers who can not even understand english and what they are subsribed for. Disgusting. They Customer support not reply for any emails.
They scammed my 65 years old mother for 5 month with the weekly £2 payment..... When you will reimburse this money you scam????

11 November 2021
Unprompted review
playwing.com logo

Reply from playwing.com

Dear Krisztian C.,

Thank you your review about the Playwing Store.

Please accept our sincerest apologies for any inconveniences you faced with our services. We would like to do our best to resolve the issue.

We would be happy to help you, so please contact us at special.support@playwing.com. Please note that your issue will be resolved the same day we receive the email.

Thank you!

Kind regards,
Playwing Customer Support

Rated 1 out of 5 stars

Fraudulent website

Fraudulent website. Charges people for services they did not subscribe to, have knowledge of, or consent to. When tries to unsubscribe, the company still managed to do so and continue charging it's victim weekly. Beware of this website. This is more than a spammer. It's a fraud.

2 May 2020
Unprompted review
playwing.com logo

Reply from playwing.com

Dear Valued Customer,

Thank you for pointing out the issue that you experienced with Playwing Store.

Please accept our sincerest apologies for any inconveniences you faced with our services. We would like to do our best to resolve the issue.

We would be happy to help you, so please contact us at special.support@playwing.com. Please note that your issue will be resolved the same day we receive the email.

Thank you!

Kind regards,
Playwing Customer Support

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