Good product at a competitive price. What swung it for us was the complete service, we were replacing existing blinds and required removal and disposal of existing. Not a problem we were told, and th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Although I had to wait a little longer than anticipated for my shutters it was well worth the wait. The fitter was efficient and tidied away any mess created, he was finished fitting the shutters in... See more
Company replied
We contacted Plantation Shutters to obtain an indication of costs. We provide a simple sketch. I discussed options with Grace who was polite, informed and helpful. We then arranged a survey with V... See more
Company replied
Definitely recommend this company and product. Ordered the white, metal, security shutters for a bay window. Not only do we get great security, they look fabulous and generate a lot of light too. Fan... See more
Company replied
Company details
Written by the company
Established in 1982, Plantation Shutters Ltd is the longest established independent shutter company in the UK. Nationally known and locally respected, Plantation Shutters have always been at the forefront of shutter innovation and supply a vast range of material, style, and design finishes for shutters, ensuring every order is customised for each individual and their home. Offering the highest quality products with intelligent style is imperative to Plantation Shutters who believe that the highest standard of shutters should be available at accessible prices, now and forever. Numerous factors set the team at Plantation Shutters apart, but crucially it's their all-in-house team of expert surveyors and fitters. Not sub-contracting ensures a consistent standard of workmanship and guarantees a streamlined service from start to finish, avoiding backlogs in busy periods. Fully trained specialists allow for a ‘one visit does all’ measure and design consultation avoiding multiple appointments and ensuring a quicker turnaround time from initial contact through to installation.
Mission Statement
Robert James
For the past 40 years, Plantation Shutters Ltd has maintained an excellent level of care, passion and service by keeping our business model simple. We have never wavered from our original philosophy of using the best craftsmanship and the highest quality materials to produce the finest shutters on the market. This, combined with our knowledgeable and experienced installation team, has meant that we are the first choice for people who demand the best, and our long standing clientele is testament to this. Our clients know that we provide an unbeatable product at reasonable costs – designed correctly and fitted immaculately.
Nevertheless, it is vital that we continue to perfect our skills and not become complacent in either the product or the service that we offer. The trend for plantation shutters has grown exponentially in the last few years and will continue to do so, as they provide a practical and modern solution for window dressing. However, as the market expands, it is important to differentiate between companies in terms of product, quality, service and expertise – we guarantee that we will never sacrifice our standards in any of these and above all, aim to maintain our position as the optimum provider of plantation shutters in the UK.
Contact info
Unit 10 River Reach Business Park, Gartons Way, SW11 3SX, London, United Kingdom
- 020 8871 9222
- hello@plantation-shutters.co.uk
- www.plantation-shutters.co.uk
SPRING SALE NOW ON
4.8
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Faultless
My experience with Plantation Shutters was excellent. From initial conversation to measuring up through to installation was faultless.
Lovely staff and an accommodating installer.
Highly recommended
1 July 2022
Unprompted review
Third time I’ve used Plantation…
Third time I’ve used Plantation Shutters. Good product and service.
29 June 2022
Unprompted review
Fantastic company
I had a terrible experience with some cowboy builders from hell who were supposed to install shutters at my property. They ordered them from Plantation Shutters Ltd but to arrive months after they were supposed to have finished. Once the shutters arrived it turned out that the cowboys had ordered the wrong frame and measured incorrectly. I dealt with Plantation Shutters Ltd directly, and they bent over backwards to try and help me sort out the mess. After corresponding with them and sending photos, we re-ordered the frame, and their head fitter, Phil, spent hours getting it and the shutters to fit. I think the end result looks great and visitors have been complimentary. Everybody at the company was very helpful, particularly India and Phil.
6 June 2022
Unprompted review
Excellent service,from the very first…
Excellent service,from the very first call to install. Very good and quick response, measurements easy and fast and installation also perfect. We cannot be happier with the service, the product and the result.
23 May 2022
Unprompted review
Very good
Very good. Fantastic quality and fit. Very prof. Also arrived a few weeks earlier then quoted. Will buy for the next home also.
23 April 2022
Unprompted review
I love my new blinds
I love my new blinds. They are high quality, look beautiful and were at the most competitive price. The fitters were also very polite and efficient.
22 April 2022
Unprompted review
Plantation Shutters Ltd
Plantation shutters visited my flat 20 January 2022 to measure, discuss slat size and material, and give me a free estimate which I was happy with. I placed an order and was told installation would be in about twelve weeks as the shutters have to be made to measure abroad and shipped to the UK. Installation took place on 5 April 2022. I am delighted with my new shutters which look so much better than curtains. I am grateful for the expertise of the estimator, the two installers and the Plantation Shutters Ltd office staff who were all professional and courteous. Thank you Plantation Shutters Ltd
20 April 2022
Unprompted review
Excellent Experience
Excellent experience with Plantation Shutters. Sales team very helpful, all the different options explained. Experienced surveyor advised on the most suitable shutters to suit the size of our windows. Delivery time was shorter than expected and the fitters did a very professional job. The shutters look great too!
20 April 2022
Unprompted review
A company that knows the meaning of…
A company that knows the meaning of service. Charming staff who answer the phone promptly, excellent installation with the minimum of fuss and a great product.
A delight to do business with and will recommend to all with no hesitation.
27 March 2022
Unprompted review
Reply from Plantation Shutters Ltd
Hi Elizabeth, thank you so much for your kind review, we’re delighted that you enjoyed working with the Plantation Shutters team. We want to ensure that every client we work with has a wonderfully warm welcome every time they reach out the team and it sounds like we have achieved that for you. It makes all the difference when you feel well looked after by a company as it ensures that transforming your windows with luxury shutters feels like the exciting and enjoyable process that it should be. The beautiful all wood Pearlwood material you have selected provides a stunning offering of a lightweight luxury material that is manufactured from a lovely mix of hardwoods which really boosts the shutters to new levels. You know where to find us if you need absolutely anything else at all.
Beautiful Shutters
The plantation shutters have transformed our window to something elegant and pleasing to look at. The quality is great too and gives privacy when I want it. I will get the other windows done soon.
This is a very friendly and responsive company and I thoroughly recommend them.
15 March 2022
Unprompted review
Reply from Plantation Shutters Ltd
Hi Mimi, it’s great to hear that we have been able to transform your windows with shutters and that you are pleased with the overall finish they have provided for the space. One of the key benefits of interior Plantation Shutters is the privacy they introduce to a home, especially on windows that may be looked in on or be on a ground floor level. The other fantastic benefits that you will enjoy with shutters on your windows is increased temperature, light and noise control for the space. Opting for a Café style shutter with a hidden break as you have is a brilliant way to increase the versatility of louvre control. If you want to adjust the light levels or privacy in the room, then different louvre sections can be maneuvered accordingly (as opposed to all moving in one combined block) , so there is more variation on offer. Thank you so much for choosing Plantation Shutters for your stunning new shutters - we're here for anything you may need going forward.
A professional company
A professional company, having been messed around by a number of other shutter companies. We found plantation shutters to be professional, honest, helpful and open.
15 March 2022
Unprompted review
Reply from Plantation Shutters Ltd
Hi Yasmin, it’s a shame to hear that you had a bad experience with other companies you reached out to for your shutters, but we are glad that working with our experts has turned this around to be a positive transformation of your windows. You’ve chosen some truly stunning options for the design of your shutters including our luxury full wood Pearlwood material and Silk White paint finish which has a lovely depth of colour and matches fantastically with the window and surrounds. Custom bay posts are an extra shutter feature that require some additional expertise to install but make the difference between an average shutter and the highest quality shutter. Choosing a company that has the skill to provide the shutters at this highest level is always a wise investment. Thank you for your review and don’t hesitate to get in touch if you need anything at all.
Excellent all round
Excellent all round. Exceptional service from Plantation Shutters from measuring to the fit. Quality product and professional staff.
31 January 2022
Unprompted review
Reply from Plantation Shutters Ltd
Hi Claire, it’s fantastic to hear that you have enjoyed working with the Plantation Shutters team and that we have been able to offer you a 5-star service. Two key elements make up the value of a company and that’s supplying a high quality product and having a brilliant and passionate team who work with customers at the heart of everything they do. We think of the team at Plantation Shutters as being like a family, and with every member of staff working in house, we are able to guarantee the quality of workmanship on every order. If you decide to transform any more of your lovely windows or we can help with anything else in the future please don’t hesitate to get in touch.
High quality, and good service
Really pleased. We had 6 shutters installed, including one which was a triple bay window.
The quality is excellent and the fitting was easy and to a high standard. The installer respected our property too. We have used them before and recommended them to others. Everyone has had the same experience.
Thoroughly recommend.
17 January 2022
Unprompted review
Reply from Plantation Shutters Ltd
Hi Maurice, thank you for taking the time to leave your review of your shutters and the team. We’re thrilled that you had a good experience with us on multiple occasions and that those you recommended to also use us found the same. Recommendations from our loyal customers are so important as it is great for us to work with clients who know that our confidence in the product quality and our service is well supported from contacts who have experienced it themselves. Investing in new luxury window dressings being an enjoyable experience is central to the way we work and our experts are here to make sure this is the case on every single order. Thank you again for your recommendation and you know where to find us if we can help with absolutely anything else going forward.
window shutter
just have two bay windows and one small window fitted with shutters.The company is brilliant from start to finish.excellent customer service.The surveyor (Joe) was very knowledgeable and informative about the product.Email reponse was excellent and quick from both the manageress(Emma) and Mitchelle the assistant.The fitter (Phil) and his assistant were both very polite and the fitting was excellent.
I would definitely use them again and would highly recomend this company.their price was also reasonable and good.
23 December 2021
Unprompted review
Price
Price, quality, durability and customer service are all on point.
13 December 2021
Unprompted review
Very pleased
The company came to measure and advise as to most suitable design for our windows, which turned out to be different from what I had first envisaged.
Staff were friendly and helpful from the online quotation stage to the measuring and fitting stages.
The shutters were ready earlier than we expected and were fitted by two friendly and respectful young men, very professionally.
The shutters were part of a home refurbishment. I had been worried about them blocking light but they are lovely and still allow view to the garden and street beyond. We had them in every room as an alternative to Venetian blinds. They are cosy and flexible.
The design team helpfully adjusted the design slightly to allow for a seasonal air conditioning unit to be used with a hose through the window in one room.
Very pleased.
13 December 2021
Unprompted review
Great quality and service
Great quality shutters and quick installation. Have transformed the house!
25 November 2021
Unprompted review
I am delighted with my new shutters and…
I am delighted with my new shutters and with the service and communication from Plantation Shutters. I wouldn’t hesitate to recommend them.
19 November 2021
Unprompted review
A very, very good experience.
Despite all the difficulties currently being faced by businesses, Plantation Shutters were great from start to finish.
Somehow, they managed to deliver everything promised within the time frames that they originally quoted us with. The guy doing the installation turned up on time, was polite, professional and completed the job quickly.
We're very happy with the whole process and would recommend using this company to anyone.
28 September 2021
Unprompted review
Fantastic service
Fantastic service. Yes there were delays due to Covid but hardly their fault. Beautiful end result and very good communication throughout. Highly recommend.
15 June 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.