First class! Registration was simple and took less than 5 minutes with immediate access to the storage container. Thankfully it’s within a 5 minute drive from my house and had the last container... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I used the online booking system and process was clear and simple to follow. I did have a slight issue when I arrived at site as the unit I was allocated was in appropriate due to access. This was Ea... See more
Company replied
Absolutely amazing. Extremely clean storage units that dont feel stuffy at all. Great way to store things, especially as someone neurospicy who doesnt like talking to people haha
Company replied
Excellent customer service Access to storage so easy and quick with no fuss Great that rental periods are weekly and you're not tied in with monthly fees. Fees are very competitive, in fact cheaper... See more
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Company details
About Pinkstorage
Written by the company
Pink Self Storage provides low-cost personal and business self storage solutions in Cardiff, Swansea, Barry, Newport and many other locations in South Wales.
With flexible storage options, no minimum stays, around-the-clock access and easy signup, Pink Self Storage is the perfect storage solution whether you are moving home, setting up a business or returning home after a term at University.
With state-of-the-art security, water-tight containers and 24/7 CCTV coverage, you can rest assured that your valuables are secure at Pink Self Storage.
Signing up for storage is easy with us, all you have to do is visit our website, click to sign up and once signed up you will be able to access your storage unit with a code which we can send to your mobile phone.
If you don't know how much storage you need, visit our online storage calculator page which shows you how much storage you will need based on the size of your home.
You can also call us and one of our helpful staff will assist you with any queries you may have.
Contact info
United Kingdom
- 0800 313 4401
- info@pinkstorage.co.uk
- www.pinkstorage.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear you found the booking process easy and that the facility was spotless. We work hard to make storing with us as simple and hassle-free as possible, so it's great to know we've delivered that experience.
We really appreciate your kind words and look forward to continuing to provide you with excellent service.
Kind regards,
Overall ok
Overall ok. Except sadly my card got stolen and was charged £20 for a 2 minute late fee.
3 August 2026
Unprompted review
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're pleased to hear that, overall, you've had a positive experience with Pink Storage. We're sorry to hear about the issue with your bank card being stolen.
If you could please contact our customer support team or reply to this email with your account details, we'll be happy to look into the late fee for you and see what we can do to get this resolved as quickly as possible.
We look forward to hearing from you.
Kind regards,
Convenient location for me
Convenient location for me. Straight forward process
2 August 2026
Unprompted review
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're delighted to hear you found our location convenient and that the sign-up process was straightforward. We aim to make self-storage as simple and hassle-free as possible, so it's great to know we achieved that for you.
We really appreciate your feedback and look forward to continuing to provide you with a great service
Kind regards,
Easy to load and unload your stufs
Easy to load and unload your stufs . Staff very friendly .
3 August 2026
Unprompted review
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're delighted to hear you found it easy to load and unload your belongings, and that our team were friendly and helpful. Providing convenient access and excellent customer service is something we pride ourselves on.
We really appreciate your feedback and look forward to continuing to provide you with a great storage experience.
Kind regards
It's secured greatly and easy to access…
It's secured greatly and easy to access but it is mold on the ceilings which is a little concerning but other than that its great lockup.
27 July 2026
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're really pleased to hear you find the site secure and easy to access. Providing a safe and convenient storage experience is something we take great pride in.
We're sorry to hear about your concerns regarding mould on the ceiling. This isn't something we'd expect, and we'd like to investigate it as soon as possible. Could you please contact our customer support team with your unit number and site location so we can arrange for this to be inspected?
Thank you again for your feedback, and we look forward to resolving this for you.
Kind regards,
Great service
3 August 2026
Unprompted review
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're delighted to hear you had a great experience with Pink Storage. Providing excellent service is our top priority, so it's fantastic to know we've met your expectations.
We really appreciate your feedback and look forward to continuing to provide you with great service in the future.
Kind regards,
So easy and convenient in addition to a great price
Very quick and easy to sign up. Had a few questions and spoke to a UK based customer service which was very helpful and answered everything I needed to know. Easy to locate and very clean storage unit. Ideal for my needs and will 100% use again if I needed more. Highly recommend over other companies if in your area
26 June 2026
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear you found the sign-up process quick and easy, and that our UK-based customer service team was able to answer all of your questions. It's also great to know you found the site easy to locate and your storage unit clean and well presented.
Your recommendation means a great deal to us, and we're thrilled that you'd choose Pink Storage again in the future.
Thank you again for your kind words, and we look forward to welcoming you back if you ever need storage again.
Kind regards,
⭐ Competitive Prices & Easy Access
We've been really happy with the service from Pink Storage. The prices are very competitive, and the access hours are fantastic – we can easily pop in before or after work, as well as at weekends, which has been so convenient. The whole process has been straightforward and hassle-free. We'd definitely recommend Pink Storage to anyone looking for secure, flexible storage!
13 June 2026
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear you've been happy with your experience at Pink Storage. It's great to know you've found our pricing competitive and that our extended access hours have made it convenient for you to visit before or after work and at weekends.
We're also pleased that the whole process has been straightforward and hassle-free. Providing secure, flexible storage with excellent customer service is exactly what we strive for.
Thank you for your recommendation – it really does mean a lot to us. We look forward to continuing to provide you with a great storage experience.
Kind regards,
Simple from the start to entry to keys…
Simple from the start to entry to keys to the unit , compared to other examples. Brilliant set up and very competive pricing !
19 July 2026
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear you found the whole process simple from start to finish, from signing up and gaining access to collecting the keys for your unit. Making storage straightforward and hassle-free is exactly what we aim for.
It's also great to know you found our pricing competitive. We really appreciate your kind words and your recommendation.
Thank you for choosing Pink Storage, and we look forward to continuing to provide you with excellent service.
Kind regards,
Reply from Pinkstorage
Hi Aaron,
Thank you for taking the time to leave us a review.
We're delighted to hear you found the whole process speedy, easy, and hassle-free. That's exactly the experience we aim to provide for all of our customers.
We really appreciate your feedback and thank you for choosing Pink Storage.
Kind regards,
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us such a great review.
We're delighted to hear you found the sign-up process easy and that your storage unit was clean and spacious. Providing a simple, hassle-free experience with high-quality facilities is exactly what we strive for.
Thank you for your recommendation and for choosing Pink Storage. We look forward to continuing to provide you with excellent service.
Kind regards
It was very easy and quick and would…
It was very easy and quick and would recommend to anyone I know
17 July 2026
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us such a great review.
We're delighted to hear you found the whole process quick and easy. Making self-storage simple and hassle-free is exactly what we aim for, so it's fantastic to know you'd recommend us to your family and friends.
We really appreciate your recommendation and thank you for choosing Pink Storage.
Kind regards,
Awesome so far
Awesome so far! Price is good, the quote was good. Easy to use and the unit itself is clean, and well looked after
16 July 2026
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear you're enjoying your experience with Pink Storage so far. It's great to know you found our pricing competitive, the sign-up process easy to use, and that your storage unit is clean and well maintained.
We really appreciate your kind words and thank you for choosing Pink Storage. We look forward to continuing to provide you with excellent service.
Kind regards,
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're delighted to hear you found the whole process quick and easy, and that you were able to collect the keys and access your unit on the same day. We aim to make moving into storage as simple and convenient as possible, so it's great to know we delivered that experience.
Thank you for choosing Pink Storage. We really appreciate your feedback and look forward to continuing to provide you with excellent service.
Kind regards
Very easy to navigate and book
29 July 2026
Unprompted review
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're delighted to hear you found our website easy to navigate and the booking process simple. We aim to make arranging storage as quick and hassle-free as possible, so it's great to know we delivered that experience.
Thank you for choosing Pink Storage. We really appreciate your feedback and look forward to continuing to provide you with excellent service.
Kind regards,
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're delighted to hear you had a great experience with Pink Storage. Providing excellent service and making storage as simple and hassle-free as possible is always our goal.
We really appreciate your feedback and thank you for choosing Pink Storage. We look forward to continuing to provide you with great service.
Kind regards
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're delighted to hear you found the booking process easy, the site easy to locate, and your storage unit clean and secure. Providing a simple, convenient, and secure storage experience is exactly what we aim for.
We really appreciate your feedback and thank you for choosing Pink Storage. We look forward to continuing to provide you with excellent service.
Kind regards
Easy to set up an account
Easy to set up an account, competitive price, good location. Smart access , gates open linked to registration plate .
15 July 2026
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us such a great review.
We're delighted to hear you found it easy to set up your account, that our pricing was competitive, and that the location suited your needs. It's also great to know you're enjoying the convenience of our smart ANPR access system, making entry to the site quick and hassle-free.
We really appreciate your feedback and thank you for choosing Pink Storage. We look forward to continuing to provide you with excellent service.
Kind regards
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us a review.
We're delighted to hear you had a great experience with Pink Storage. Your kind words are really appreciated, and we're pleased we could provide the service you were looking for.
Thank you for choosing Pink Storage, and we look forward to helping you again in the future.
Kind regards
Perfect fast lock and key at storage…
Perfect fast lock and key at storage ready for you quick sign up for storage and reasonable price would recommend close to where I needed storage
20 July 2026
Reply from Pinkstorage
Hi,
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear you found the whole process quick and straightforward, with your lock and keys ready for you on arrival. It's also great to know you found our pricing reasonable and that our location was convenient for your needs.
Thank you for your recommendation and for choosing Pink Storage. We really appreciate your feedback and look forward to continuing to provide you with excellent service.
Kind regards,
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