Pink Car Leasing Reviews 

422
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting that agents provide excellent guidance and answer all questions with great patience during vehicle selection. People also appreciate the remarkably smooth and straightforward leasing process, emphasizing that communication remains prompt and transparent from initial contact to final delivery. Some people were dissatisfied with occasional delivery delays and ongoing uncertainties regarding vehicle arrival times. Reviewers noted that waiting periods could sometimes be noticeably prolonged, leaving delivery dates unconfirmed and causing frustration when timelines extended far beyond initial customer expectations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and patience... See more

Service

Consumers find service to be positive, highlighting professional, seamless, and straightforward experiences... See more

Customer service

Users describe positive interactions with customer service, highlighting fantastic and helpful support from... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars frequently arrive successfully... See more

User experience

People report positive experiences with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got our second vehicle from Pink and we wouldn't use anybody else. Good value and excellent support from start to finish. They arranged the collection of our old vehicle and delivery of the new o... See more

Company replied

Rated 5 out of 5 stars

Great sales team. Everything explained well. Contacted me on a regular basis to keep me updated. Delivery of car was bang on time. Delivery guy took me through the basics. From start to finish Pi... See more

Rated 5 out of 5 stars

From first enquiry. Billy was fantastic. Kept in touch regularly and went above and beyond to help us guide us through the process. Especially with it being the lead up to Christmas. Lewis was also ve... See more

Rated 5 out of 5 stars

Got a great value deal on a new Volvo XC40 black edition. Pink have the most competitive prices. Initially advertised as in stock and a slight delay due to being let down by one dealership over Christ... See more


Company details

  1. Leasing Service

Written by the company

At Pink Car Leasing, we stock a wide range of car lease deals and van lease deals to suit your budget, with a choice of makes and models for your business and personal leasing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

422 reviews

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Asks customers to review

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Replied to 22% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(422)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bradley is always very helpful and is…

Bradley is always very helpful and is keeping me updated with the process of leasing, nothing is too much trouble for him everyone I have dealt with mainly by e-mail except Bradley are all brilliant, I cannot fault the company in any way.

16 February 2026
Rated 5 out of 5 stars

Great offer

Contacted very quickly from on line enquiry.very helpful and corrected order instantly.good value offers as well.

11 February 2026
Rated 5 out of 5 stars

Tom Millington was the advisor I have…

Tom Millington was the advisor I have been dealing with & I couldn’t have been happier with his experience and guidance throughout the whole procedure.
He was super helpful & very knowledgeable and was very patient with me listening to my individual needs & requirements.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Best prices on the market

Got a great value deal on a new Volvo XC40 black edition. Pink have the most competitive prices. Initially advertised as in stock and a slight delay due to being let down by one dealership over Christmas but Billy went above and beyond to get us another car as quickly as possible. Smooth and easy process. Will be back again for my next car.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

First time foray into car leasing

I've just used Pink Car Leasing as my first venture into vehicle leasing. My main contact was Billy who started the process and was keen on me contacting him if I had any questions. It takes a few weeks before you get your chosen car but all the paperwork from Pink and then the firm financing the lease is sent quickly by email and can be signed electronically. Very quick and efficient. I did have a question on the description of the car I was signing for so I emailed Billy who called me on my phone 3 minutes after and answered my query - very quick!

14 January 2026
Rated 5 out of 5 stars

Great service with Pink Car Leasing

I spoke with Billy Ward who was amazing. He was not pushy and gave me time to think about the lease plan. I took a few weeks and then made a decision to go ahead. He arranged the finance application promptly and this was agreed on the same day. I felt my experience has been handled very professionally.

21 January 2026
Rated 5 out of 5 stars

Great sales team

Great sales team. Everything explained well. Contacted me on a regular basis to keep me updated. Delivery of car was bang on time. Delivery guy took me through the basics. From start to finish Pink Car Leasing have been super helpful. Was recommended by a friend. I would also fully recommend this leasing company.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

The first lease after 30 plus years of company car driving..

I have been very impressed with the service, never having leased a car before after over 35 yrs of a company car I was dreading it ! ,Tom who initially started the ball rolling was patient, took several calls off me to advise and help, never once did I feel like I was a “ nuisance or hindrance “ he only had time to explain.
The process then went very quickly with forms, all explained and went through and then to tell me the car was to be delivered by Bethan who again was very helpful,it was all so easy and stress free tbh.
My car is to be delivered a week after this all started ( it was a car they had stock in ) and to this point I can only recommend them 100%

9 January 2026
Rated 2 out of 5 stars

Good stock of cars but delayed delivery

Ordered a used Ioniq 5:
+ Good stock of cars, both new and used
+ No processing fee
- Took 1 week to order the car
- No information on the process, what they follow, and how much time it will take.
- Mentioned 2 weeks of delivery time, 2 weeks passed, but my delivery date is not yet fixed.

6 January 2026
Rated 5 out of 5 stars

Pink Leasing nailed the whole process

From first enquiry. Billy was fantastic. Kept in touch regularly and went above and beyond to help us guide us through the process. Especially with it being the lead up to Christmas. Lewis was also very helpful and we cannot fault Pink Leasing. Excellent service and we would highly recommend to anyone looking for a new car.

5 January 2026
Rated 5 out of 5 stars

Great interaction with leasing agent

Leasing agent was friendly, professional, and very efficient. Treated me with respect the entire way through the process and made me feel as though there was a genuine interest in helping me with my deal. Very quick from first call to deal signing.

23 December 2025
Rated 5 out of 5 stars

Great service

From quote, to order, to receiving my car, the service and customer experience was amazing.

Highly recommend the team at Pink Car Leasing!

22 December 2025
Unprompted review

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