I brought a ford transit custom dealing with Erica. She was brilliant all the way through and even when i got put into contact with other people of the company they were just as useful/helpful. The o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a great experience with MW Vehicle Contract, done an application online and after that I was contacted by Jack when he explained everything to us. After we agreed on what truck to choose to suit p... See more
Company replied
Everything ran seamlessly from start to finish. MW Vehicle Contracts comfortably had the most competitive quote by quite a wide margin, we then had excellent communications throughout and two weeks la... See more
Company replied
Company details
Written by the company
Business, Fleet and Personal. We work with the UKs leading vehicle funders to offer you the best car, van and pick-up leasing deals available.
Contact info
Unit 24 Park Farm Business Park, LE7 9FN, Leicester, United Kingdom
- 0116 259 9548
- info@mwvc.co.uk
- www.mwvc.co.uk
4.7
Excellent
419 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MW Vehicle Contracts
Hi Russell, Thank you for your feedback. We are glad to hear you have received excellent service from our team. We look forward to working with you in the future.
Great service from sourcing the vehicle…
Great service from sourcing the vehicle we required to updates on delivery to actual handover. Communication from start to finish was excellent from both Joe and Archie.
Overall, a really positive experience.
23 April 2026
Reply from MW Vehicle Contracts
Hi Nick, thank you for your feedback, We are glad to hear your experience ordering and receiving your new vehicle was excellent. Our team take pride in ensuring a smooth process is received throughout.
Reply from MW Vehicle Contracts
Hi Ewan, Thank you for your feedback. We are glad to hear you had such a good experience with us and didn't feel pressured at any point. We aim to make the process as smooth and stress free as we possibly can. Thank you!
Very Fast And seamless service provided
24 April 2026
Reply from MW Vehicle Contracts
Hi Sajad, Thank you for your feedback. We are happy to hear you have had such a great experience with us and look forward to working with in the future.
Joe was excellent from start to finish.
Joe was excellent from start to finish.
Got me tha van I wanted and at a good price.
Would highly recommend
15 April 2026
Reply from MW Vehicle Contracts
Hi Bradley, Thank you for your feedback. We are so glad to hear Joe was able to assist you in everyway possible. We look forward to working with you again in the future.
Reply from MW Vehicle Contracts
Hi, Thank you for your feedback. We are glad to hear you have had such a good experience with us and look forward to continuing to supply you with new vehicles in the future.
Arrived dirty
Arrived dirty, with a puncture and remote shutter not working.
I still have these issues MW leasing have not resolved them are seem very unwilling to sort them.
Customer care is all on email without a polite phone call.
8 April 2026
Reply from MW Vehicle Contracts
Hi Steve,
I’m sorry to hear about your recent experience. After reviewing your case, I can confirm that our team was waiting on documentation from the supplier and had also requested images from you to help move things forward.
Once the supplier provided the necessary documentation, we shared the available options with you. Please know that we are always committed to doing everything we can to resolve issues as quickly and efficiently as possible. Thanks
First van from MW
We just had our first van from MW, easy to deal with from start to finish. Van was in stock so received it within a few weeks.
Will use them for our next van.
Morecom Ltd
31 March 2026
Reply from MW Vehicle Contracts
Hi Sam, Thanks for your feedback!
We’re really pleased to hear your first experience with MW was a smooth process and everything met your expectations.
We really appreciate your kind words and look forward to helping you with your next van when the time comes!
Reply from MW Vehicle Contracts
Hi Chris. Thank you so much for your kind words! We’re really glad you appreciated our can-do attitude and dedication to finding you the best possible deal. It means a lot to know our efforts made a difference.
Great service from scarlet
Great service from scarlet
Just allot more scratches and little dints than we expected
20 March 2026
Reply from MW Vehicle Contracts
Hi, Thank you for your feedback. We're sorry to hear you have received your vehicle not as expected. If you are happy for us to explore this further for you, please contact; customerrelations@mwvc.co.uk
Reply from MW Vehicle Contracts
Hi Louise, thank you for your feedback. We are glad to hear your experience with us was helpful. We look forward to assisting you again in the future. Thanks
Great service from start to finish…
Great service from start to finish special mention to Ross for his outstanding customer service
4 March 2026
Reply from MW Vehicle Contracts
Hi, Thank you for your kind words! We're delighted to hear you had a great experience. We truly appreciate your feedback.
From start to finish Erica and Joe have…
From start to finish Erica and Joe have been awesome, really great service and kept me informed every step of the way. No pushy sales tactics at all, just awesome customer service. Couldnt recommend highly enough 10 out of 10
3 March 2026
Unprompted review
Reply from MW Vehicle Contracts
Hi Gareth, Thank you for taking the time to share your feedback. We’re delighted to hear that Erica and Joe provided excellent service. Delivering clear communication and a pressure-free experience is very important to us, and we’re pleased this came across. We truly appreciate your recommendation and look forward to assisting you again in the future.
ID buzz
The team are very helpful. I have now had two vans from this company and we will continue to have more
12 February 2026
Reply from MW Vehicle Contracts
Hi Ben, Thank you so much. We’re delighted to hear that you’ve had a great experience with us and that our team has been helpful throughout. We truly appreciate your continued trust and look forward to supporting you with many more vehicles in the future.
Great customer service and always…
Great customer service and always following up on event
17 February 2026
Reply from MW Vehicle Contracts
Hi Ahmed, Thank you so much for your kind words! We appreciate you taking the time to share your experience. Providing great customer service and staying proactive with follow-ups is important to us, so it means a lot to hear that reflected in your feedback.
Second vehicle with MW and would highly…
Second vehicle with MW and would highly recommend, smooth process through out.
Thanks From Vanity Construction Group LTD
17 February 2026
Reply from MW Vehicle Contracts
Hi, Thank you so much for your continued trust in us!
We appreciate you choosing M W Vehicle Contracts for your second vehicle. We're thrilled to hear the process was smooth from start to finish. Enjoy your new vehicle, and we look forward to helping you again in the future!
Reply from MW Vehicle Contracts
Hi, Thank you for your review! We are so pleased you had a professional experience. We truly appreciate your support.
Extremely helpful and found they were…
Extremely helpful and found they were the cheapest by far. No other companies offered the high spec only standard models for the same price. From signing the paperwork my van arrived within a week!
11 February 2026
Reply from MW Vehicle Contracts
Hi Michael, Thank you. We’re delighted to hear you found us helpful and competitively priced, especially with the higher-spec option. It’s fantastic to know your van arrived so quickly too — we really appreciate your recommendation.
From start to finish the experience was…
From start to finish the experience was great, seamless. I have dealt with Joe Spinks for the past 7 years, he is polite, friendly and very knowledge. My new car I had communication with Archie too again very pleasant and polite. These guys are a credit to your business
12 February 2026
Reply from MW Vehicle Contracts
Hi Nicola, Thank you for your kind feedback. We’re so pleased to hear you’ve had a seamless experience. Joe and Archie will really appreciate your comments. They’re a true credit to our team, and we thank you for your continued support.
Very Good Service…….
3 February 2026
Reply from MW Vehicle Contracts
Hi Richard, We really appreciate your review! Providing very good service is our goal, and it’s great to know we met your expectations.
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