Ping Insure Reviews

6,298

•

4.6

Insurance Company

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Review summary

Created with AI, based on recent reviews

Looking at 1,221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the competitive pricing and excellent value, often finding policies significantly cheaper than alternatives. People frequently praise the user-friendly website and the straightforward, efficient process for obtaining coverage, making it quick and easy to secure insurance. Many also appreciate the comprehensive nature of the policies offered. However, some customers encountered issues with website accessibility, struggling to log in or navigate certain pages. A few other people also felt that communication could be improved, noting the lack of personal contact numbers and delays in receiving documents. Additionally, some reviewers mentioned unexpected price changes or encountered cancellation fees.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers finding the pricing to be very competitive and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process quick, simple, and... See more

Website

Reviewers mention positive feedback about the website, with many finding it easy to use, navigate, and... See more

Service

Customers had positive experiences with service, often highlighting the ease of use and competitive pricing... See more

Value for money

Consumers find value for money to be positive, with many reviewers praising the competitive pricing for... See more

Reviews shaping this summary

Company replied

This is my second purchase of GAP Insurance from Ping. The process is simple and straightforward on-line and offers a 3 year policy with comprehensive cover at a much better price than my dealership w... See more

Company replied

Ping was the cheapest Gap Insurance quote and the on boarding process was seamless. Contract documents were received timely by email after payment. Hopefully I'll never have to make a claim but if I d... See more

Company replied

Found Ping on an online comparison site - one of the cheapest results. Did a little bit of of review, looked pretty good - reliable and quick to deal with. Followed link to site, policy details comp... See more

Company replied

Company details

Written by the company

At Ping Insure, we understand that there will always be unavoidable costs in your daily life due to unforeseen circumstances, these can often be stressful and can cause unnecessary strain on your pocket, that’s why at Ping Insure, we look to make buying insurance a simple, stress free and affordable process, to help make any unforeseen circumstance easier. To give you further comfort, all of Ping Insure’s insurance products are sourced from some of the best rated specialist insurers for your peace of mind.

Contact info

4.6

Excellent

6K reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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5 July 2026

Reply from Ping Insure

Jul 5, 2026

Easy to understand and take out policy…

Easy to understand and take out policy with a competitive price

2 July 2026

Reply from Ping Insure

Jul 5, 2026

Best price new for old!

I used Compare the Market and found Ping. My daughter insured her caravan through you as well

28 June 2026

Reply from Ping Insure

Jul 5, 2026

AUTOMATIC RENEWAL WITHOUT OPT-OUT IS…

AUTOMATIC RENEWAL WITHOUT OPT-OUT IS BLATANT INERTIA MARKETING WHICH SHOULD BE ILLEGAL

4 July 2026

Reply from Ping Insure

Jul 5, 2026

Thank you for taking the time to leave a review and for choosing Ping Insure.

We'd like to clarify that customers can opt out of automatic renewal at any point during the policy term. This can be done by contacting our Customer Services team or at any time, 24 hours a day, 365 days a year, through the online customer account.

Having reviewed your policy, we can confirm that your automatic renewal was already switched off, so you are aware you are able to easily opt out.

If you have any questions or if there is anything further we can help with, please don't hesitate to contact our Customer Services team.

Kind regards,

Ping Insure

Jul 3, 2026

All very smooth

26 June 2026

Reply from Ping Insure

Jul 3, 2026

Easy to use IT

1 July 2026

Reply from Ping Insure

Jul 3, 2026

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