Used a comparison site because my old caravan insurer no longer does policies. Top of the list was Ping Insure, offering the same description as my old insurance for just over half the price that I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my second purchase of GAP Insurance from Ping. The process is simple and straightforward on-line and offers a 3 year policy with comprehensive cover at a much better price than my dealership w... See more
Company replied
Ping was the cheapest Gap Insurance quote and the on boarding process was seamless. Contract documents were received timely by email after payment. Hopefully I'll never have to make a claim but if I d... See more
Company replied
Found Ping on an online comparison site - one of the cheapest results. Did a little bit of of review, looked pretty good - reliable and quick to deal with. Followed link to site, policy details comp... See more
Company replied
Company details
- Insurance Company
- Auto Insurance Agency
- Caravan and Motorhome Insurance Company
- Cycle Insurance Company
- Insurance Broker
Written by the company
At Ping Insure, we understand that there will always be unavoidable costs in your daily life due to unforeseen circumstances, these can often be stressful and can cause unnecessary strain on your pocket, that’s why at Ping Insure, we look to make buying insurance a simple, stress free and affordable process, to help make any unforeseen circumstance easier. To give you further comfort, all of Ping Insure’s insurance products are sourced from some of the best rated specialist insurers for your peace of mind.
Contact info
United Kingdom
- customerservices@pinginsure.co.uk
- www.pingbreakdown.co.uk
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not renew this insurance
I did not renew this insurance, though Ping processed my payment anyway, at a hugely increased price vs previous year. I have asked them to cancel renewal within 24 hours of their action, let's see what happens!
10 July 2026
Everything was fine.
30 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Worth every penny
Very easy to renew
, very comprehensive coverage for the price.and although the price has gone up slightly, it is still worth it for the peace of mind.
10 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
It might just be me …
It might just be me but I found the renewal process very lengthy. I had to change my password when logging in to get into my account. Once there the instructions were not clear and I had to search for how to renew my policy. One of the final boxes stated that a promo code was required which I did not have. I entered 0 and managed to circumvent this box. Once past this screen everything went smoothly.
9 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Very straightforward and simple process…
Very straightforward and simple process to arrange GAP Insurance at a very competitive price
9 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
It was easy to understand and go…
It was easy to understand and go through the process
They also had the least charges; others were outragous just to change an address
30 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Competitive price and easy to navigate…
Competitive price and easy to navigate website. Proof of how good they are will come if I have to make a claim. !!!!
8 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
simple and clear and a good price
8 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Very easy too find what I was looking…and good cover
Very easy too find what I was looking for and good cover
1 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
easy & straightforward process &very…
easy & straightforward process &very competetive pricing, very good so far.
7 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Really easy to use and set up
Really easy to use and set up - recommended as it was a good price to with good coverage.
8 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
You get your money’s…
You get your money’s worth,simple,affordable and I hope they don’t disappoint me,but so far so good am pleased
6 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Buying gap insurance
Through the GoCompare site taking out Ping insurance was simple and easy. The Ping site was clear and simple.
7 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Simply sorted
7 July 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.