Purchased a knee brace, it was too small after using the measurements from rhe manufacturer. I reached out to The Physio room who helped me resolve the issue. I was so impressed and rhe new sized b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great, clear, helpful website. Efficient ordering system, though very odd that your receipt from PayPal was, 'You have paid to Store More Garden Buildings Ltd.' Not sure what that is all about!! Kn... See more
Company replied
Order from physio room who use Evri as their parcel delivery firm. Evri failed to deliver to the correct address so I have not received my item (Evri's fault). However, when contacting Physioroom... See more
Firstly, their special discount code displayed on the top of their page didn't work. Then, I managed to place an order via email, paid paid for 9 foam rollers but the following day I received an ema... See more
Company details
Written by the company
The ultimate sports injury website, PhysioRoom.com. Featuring products, advice, guidance and injury prevention tips from leading sports physiotherapists and orthopaedic surgeons. Online shop with orthopaedic supports and braces, back pain relief products and rehabilitation equipment. Includes free expert sports injury, back pain and arthritis relief information written by sports medicine expert orthopaedic surgeons and physiotherapists.
Contact info
Edward Merton House, Park Gate Close, Bredbury Industrial Park, Bredbury, Stockport, Cheshire, SK6 2SZ, Stockport, United Kingdom
- 01636 822882
- info@physioroom.com
- www.physioroom.com
3.4
Average
34K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price and product really helps
Great price and product really helps. Only issue not their fault was evri/hermes delivery saying they wanted a signature and wouldn't deliver to a safe place like they usually do at my house. So maybe recommend using a different sender
20 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
I ordered & paid for a night splint…
I ordered & paid for a night splint which I expected to be delivered on Tuesday. I also paid extra for one day delivery however no sign of my order and the tracking number doesn't work. I cant find a single contact number for them either - very frustrated and helplesss!
20 May 2022
Unprompted review
Link to track the order on e-mail doesn't work.
I've purchased two products recently, the first was urgent so chose next day delivery which didn't happen although it was the day after. Second purchase arrived 4 days after order which was OK as it wasn't urgent. The "Thank you for your order" e-mail has a link allowing you to track the order but it doesn't work ? The products ordered are very good.
20 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Great service
20 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Spiky balls arrived on time and are…
Spiky balls arrived on time and are just what I needed.
20 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Good company and products.
I have used Physioroom on a few occasions now, as I find their products to be of a high quality and reasonably priced. Their website is easy to navigate and their delivery is well packaged and prompt. I would recommend this company and would use them again.
19 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Wasn't as sticky as I hoped
Wasn't as sticky as I hoped, started coming off after half a day.
I definitely felt the support, as this is my first time using tape.
18 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Wobble Board
Item ordered was delivered fast and efficiently. Well packaged. Product was well made.
17 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Kept upto date with processing of order…
Kept upto date with processing of order to final delivery.
16 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
All very straightforward
All very straightforward. I'm always hoping for less plastic packaging.
16 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Speedy delivery
Speedy delivery. My parcel arrived on Saturday morning together with another parcel from another vendor. So very happy.
15 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Have got the item
Have got the item, guessbit has gone bad to you. Dontbthinknshould have to sign for it. Will go else where in future. When will my refund happen?
15 May 2022
Reply from Physioroom.com
Hello Lee
Thank you for your review.
I am unable to see any communication on your order, please could you get in touch with our customer service team so we can look into this and resolve it for you.
Kind regards
The PhysioRoom Team
excellent service
Emailed a question - quick response. Ordered product - very fast delivery - thanks
14 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
The 2 belts I brought for my back and 1…
The 2 belts I brought for my back and 1 for my mate are really good and they arrived very quick so everything was spot on cheers
14 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Good quick service and high quality…
Good quick service and high quality prices at competitive prices
13 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Very poor. Physioroom.com went into Administration.
Made a return and it took over 2 months and several communications to get refund. Now we have an order that is over 10 days old and no notification of shipping or communication as to status of order. Got told the company went into administration.
13 May 2022
excellent transaction
12 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Excellent service
Excellent service. The product I ordered was delivered to me very quickly.
12 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Not all sizes wee available
The service was good but they didn't have my preferred size. I tried the next size up, but it wasn't quite right
9 May 2022
Reply from Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.