I have already placed an order. Everything is great. In addition, the customer service is always available and courteous
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extremely helpful. They took the time to explain how to properly apply the wallpaper on a special surface and gave me clear, detailed instructions. Their responses were thorough, friendly, and very su... See more
The quality and design of the wallpaper is amazing. Looks in real even better. I had a lot of questions. Photowall customer service is the best one in the world. I have never experienced such a... See more
Everything went perfect! Really fast delivery, sooo easy to install, best quality and totally in love with the design, which looks exactly as ordered. Would definitely recommend (and do it again and... See more
Company details
Written by the company
Wall Art by Passionate People Bei uns finden Sie Tapeten und Leinwandbilder, die genau Ihrem Geschmack entsprechen. Wir helfen Ihnen mit Leidenschaft und Sorgfalt dabei, Ihr Zuhause zum Spiegel Ihrer Persönlichkeit zu machen.
Photowall
Written by the company

- Höchste Qualität
- Unsere Fototapeten und Leinwandbilder sind in Sachen Material und Druck absolute Spitzenqualität. Sie sind umweltfreundlich, entsprechen dem schwedischen Feuerschutzstandard und bleichen nicht im Sonnenlicht aus. Tapetenkleister wird stets mitgeliefert.
- 100 % Zufriedenheits-Garantie
- Falls Sie mit Ihrer Bestellung unzufrieden sein sollten, bieten wir Ihnen 30 Tage Rückgaberecht, ungeachtet der Gründe. Dass das Produkt einzigartig ist, auf einem eigenen Bild basiert und Spezialmaße hat, spielt dabei keine Rolle. Entweder tauschen wir Ihre Tapete oder Ihr Leinwandbild gegen ein anderes Produkt aus oder bezahlen innerhalb von 30 Tagen den Kaufbetrag zurück.
- Kostenlose Lieferung und kurze Lieferzeiten
- Ihre Bestellung ist innerhalb von 1–4 Tagen versandbereit und immer versandkostenfrei.
- Motive nach Maß
- Wir haben über 25 000 Bildmotive in unserem Sortiment. Sie können alle maßgefertigt werden, um genau auf Ihre Wand zu passen. Falls Sie dennoch nicht finden sollten, wonach Sie suchen, können Sie auch ein eigenes Bild als Motiv nutzen.
Zufriedenheit garantiert
Tapeten und Drucke nach Ihren Vorgaben. Keine Versandkosten. Versandbereit innerhalb von 1–4 Tagen.

Contact info
Fraktflygargatan 18, SE-128 21 , Skarpnäck, Sweden
- 0800-183 05 22
- customerservice@photowall.de
- www.photowall.de
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You can,t trust.
You can,t trust.
I send back 2.iteams 6, month ago , still no money back.

Reply from PHOTOWALL
Top quality
Second time I ordered a wallpaper via Photowall. Once again top quality. I can absolutely recommend buying there.
Nothing to complain about...very quick…
Nothing to complain about...very quick and good quality delivery
Awesome product and service.
Reasonable price and very good quality poster.
Really good comunicaton and great…
Really good comunicaton and great customer Service! Photowall paper has best quality!
Very nice wall paper
Very nice wall paper, beautiful colors, sharp, clear instructions, easy payment, fast delivery, looks brilliant.
Satisfaction
I unfortunately did not get the assembly parts with the first delivery but only with the second one after asking for them. That’s why only 4 stars. It was probably just a one-time mistake and most of the people do not experience this. Besides this, everything was ok- smooth communication, fast delivery. Overall satisfaction.

Reply from PHOTOWALL
Everything was great just KLARNA was...
Everything was great.
Just one point...
KLARNA forgot to send me the bill. It was a little bit annoying to ask for it.
Maybe you can talk with them!
Thanks.

Reply from PHOTOWALL
Fast delivery
Fast delivery, easy to use. End Produkt looks amazing on the wall. 🤩
Top customer service!
Top customer service!
Top Quality printing and wallpaper!
Incredible fast delivery and production time!
Perfect!
Thank you!
It was my first order at photowall
It was my first order at photowall. I am hugely surprised about the great quality of the photo print on the finished wallpaper. When I tried to put in up on the wall, it went all as smooth as cutting a butter cake. It came with instructions and there was no tearing of the wallpaper. It was very easily applied. Unfortunately we got a little amount of the glue on the front. But we wiped it off and nothing remained to be seen.
I highly satisfied with the product and can recommend the website to everybody who is looking for high quality photo wallpaper.
Great and fast service
Great and fast service. Looks gread. Would be happy to order again. Thank you
Wonderful wallpaper and marvellous…
Wonderful wallpaper and marvellous service
Excellent service and product
Excellent service and high-quality product. I was very happy with the uncomplicated purchase experience and the delivered product fully met my expectations. Especially satisfied with the service team who were very helpful when I contacted them to correct my address. I would gladly recommend this shop.
Great service!
Great service!
Picture quality was excellent, fast delivery, great quality, very reasonable price.
Good service
Good service. Good product. Clear instructions how to use it. I am happy. Thanks ! :-)
I really appreciate for your service but I am unsatisfied
I really appreciate for your service
But the photo print that i received is made cut into pieces
I know its difficult to courier in one go but it can be rolled and send it in one piece so that it would be the perfect pic for us to use it
I expect to be in one piece and i made a frame with respect to that size and now i am not able to use it as it was cut in to pieces
please if possible get me a new print
that would be very helpful from u guys
Regards,
Surya a

Reply from PHOTOWALL
Wallpaper design is brilliant and …
Wallpaper design is brilliant and transport time was just 2 days.
We found the telephone helpline rather incompetent. We wanted to know if there is a porous ventilation between wall and wallpaper to prevent any mould buildup due to still drying walls in our freshly built house. But the helpline couldn't help us.
Also there isn't enough information what the difference is between std and premium wallpaper on the website.
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