PHOTOWALL Reviews 

9,897
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have already placed an order. Everything is great. In addition, the customer service is always available and courteous

Rated 5 out of 5 stars

extremely helpful. They took the time to explain how to properly apply the wallpaper on a special surface and gave me clear, detailed instructions. Their responses were thorough, friendly, and very su... See more

Rated 5 out of 5 stars

The quality and design of the wallpaper is amazing. Looks in real even better. I had a lot of questions. Photowall customer service is the best one in the world. I have never experienced such a... See more

Rated 5 out of 5 stars

Everything went perfect! Really fast delivery, sooo easy to install, best quality and totally in love with the design, which looks exactly as ordered. Would definitely recommend (and do it again and... See more

Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Poster Store

Written by the company

Wall Art by Passionate People Bei uns finden Sie Tapeten und Leinwandbilder, die genau Ihrem Geschmack entsprechen. Wir helfen Ihnen mit Leidenschaft und Sorgfalt dabei, Ihr Zuhause zum Spiegel Ihrer Persönlichkeit zu machen.

Photowall

Written by the company

Höchste Qualität
Unsere Fototapeten und Leinwandbilder sind in Sachen Material und Druck absolute Spitzenqualität. Sie sind umweltfreundlich, entsprechen dem schwedischen Feuerschutzstandard und bleichen nicht im Sonnenlicht aus. Tapetenkleister wird stets mitgeliefert.
100 % Zufriedenheits-Garantie
Falls Sie mit Ihrer Bestellung unzufrieden sein sollten, bieten wir Ihnen 30 Tage Rückgaberecht, ungeachtet der Gründe. Dass das Produkt einzigartig ist, auf einem eigenen Bild basiert und Spezialmaße hat, spielt dabei keine Rolle. Entweder tauschen wir Ihre Tapete oder Ihr Leinwandbild gegen ein anderes Produkt aus oder bezahlen innerhalb von 30 Tagen den Kaufbetrag zurück.
Kostenlose Lieferung und kurze Lieferzeiten
Ihre Bestellung ist innerhalb von 1–4 Tagen versandbereit und immer versandkostenfrei.
Motive nach Maß
Wir haben über 25 000 Bildmotive in unserem Sortiment. Sie können alle maßgefertigt werden, um genau auf Ihre Wand zu passen. Falls Sie dennoch nicht finden sollten, wonach Sie suchen, können Sie auch ein eigenes Bild als Motiv nutzen.

Zufriedenheit garantiert

Tapeten und Drucke nach Ihren Vorgaben. Keine Versandkosten. Versandbereit innerhalb von 1–4 Tagen.

Tapeten und Drucke nach Ihren Vorgaben. Keine Versandkosten. Versandbereit innerhalb von 1–4 Tagen.
Wir wollen nur zufriedene Kunden. Deshalb gewähren wir ein 30-tägiges Widerrufsrecht, und Sie bekommen Ihr Geld zurück, wenn Sie nicht zufrieden sind.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(9,897)

907 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sooo happy with my Wallpaper

Sooo happy with my Wallpaper! The quality is dope and installation was easy, compared to other wallpapers. Would always recommend to invest in the higher quality paper for beginners, its more forgiving when you install it. And the glue, that's high quality glue!

12 May 2021
Unprompted review
Rated 5 out of 5 stars

Perfect Support

Great support by selecting the right picture in the right format. Product: good quality, easy to work with.

7 May 2021
Rated 5 out of 5 stars

Great and great.

I liked it very much, I really loved him.
Great service, fast processing and good quality - and also respond to personal special requests: I am fully satisfied: 5 stars

3 May 2021
Unprompted review
Rated 4 out of 5 stars

The service

The service, communication ist extra-ordinary supportive and friendly. I was just wondering if someone answered me if I haven't asked again

15 April 2021
Rated 5 out of 5 stars

Not cheap - but great quality

They aren't cheap by any means - but the result and quality are outstanding. I ordered a custom wallpaper and was impressed by both the proper packaging as well as the robust quality of the paper rolls. I'd order again and can highly recommend this store.

29 March 2021
Unprompted review
Rated 5 out of 5 stars

Love my new wallpaper from Photowall!

Love my new wallpaper from Photowall!! The website is so easy to use and I appreciate the ability to order samples and FAST shipping for both samples and the actual wallpaper order. The guides for ordering a bit extra were also very helpful.

17 March 2021
Rated 4 out of 5 stars

Absolutely fantastic!

Absolutely fantastic!
I love it and the application was great. Although I'm only giving 4 stars cause the fact that we had to cut the wallpaper on our own was a little exhausting cause I think a machine or something would be able to it way more accurate. But it's amazing and also doesn't pull apart over time or anything. It's great!

15 March 2021
Rated 3 out of 5 stars

The service is really good BUT

The service is really good - however the quality of the wallpaper we ordered was not as expected. Even though a painter put them on you couldn’t prevent seeing thin lines as the color is only on the very surface.. and even with the premium coating it rubbed off right when putting it on the wall. Result: we scrapped it off (got money back without issues) and simply painted the wall in a nice color .. 400€ for a painter paid for literally nothing :-(

9 March 2021
PHOTOWALL logo

Reply from PHOTOWALL

Hi Katja, thank you for your review.

Our wallpapers are printed on nonwoven material and made to be durable and easy to work and I am sorry If this is not the case with the wallpaper you had.

Slight color variations can appear right after the installation when the glue is drying. It can take up to 2 weeks or even more for the glue to dry properly when installing a premium material wallpaper since the laminate layer that is on top makes it less breathable or It might be that the panels are not firmly pressed together during assembly or that the surface is not completely smooth causing the wallpaper to "dry into" the unevenness of the wall.

I am glad to hear that you are pleased with how our customer service handled your concern, and feel free to let us know If you have questions about our products.

Again, thank you for your review, and have a nice day.

Kind regards,
Lovely
Photowall

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