Philip Jones Jewellery Reviews 

7,388
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 501 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning jewellery, noting that the pieces look far more expensive than they actually are while remaining wonderfully affordable and well-crafted. Shoppers also love the exceptionally speedy delivery service and the charming, thoughtful packaging that makes every single item feel like a truly special gift ready for any occasion. However, some customers also noted frustrating delivery delays, with a few experiencing lost parcels or unexpected shipping setbacks that disrupted their plans. Others mentioned occasional quality concerns regarding tiny clasps that were difficult to open or items not matching their initial online expectations.

What people talk about most

Product

People report positive experiences with product, highlighting the lovely jewellery and reasonable prices.... See more

Quality

Reviewers mention positive feedback about quality, praising items as well made and looking more expensive... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the remarkably fast and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting great value and affordability... See more

Order

Reviewers highlight positive aspects of order, consistently praising the quick and hassle-free online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently came across Philip Jones jewellery & have purchased 2 items from them. Both special birthday gifts. The jewellery is great quality and looks more expensive for what it is. Delivery was qu... See more

Rated 5 out of 5 stars

I bought 2 semi precious gemstone charm bracelets, together with an initial charm for each. All items were of good quality for the price and arrived quickly and beautifully packaged. As some of the ge... See more

Rated 5 out of 5 stars

All 3 items purchased are beautiful & lived upto the description on the web page. Pearl bracelet is exceptional bought for friends birthday. The other 2 items were bought for a 17 year olds birthday.... See more

Rated 5 out of 5 stars

What wonderful service and extremely quick delivery. I ordered 2 small delicate "Thank-you for tying the knot necklaces" which were beautiful and dainty. The two small travelling jewellery boxes were... See more


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Jeweler
  5. Jewelry Designer
  6. Wedding Store

About Philip Jones Jewellery

Written by the company

Philip Jones Jewellery

 

Philip Jones is a prominent jewellery brand based in the United Kingdom. The company is known for its commitment to quality and value, as well as its dedication to customer satisfaction. With a passion for creating beautiful and affordable collections, Philip Jones specialises in jewellery with a luxe finish that is both elegant and timeless.

Philip Jones Jewellery Summer Collection

Each piece of jewellery is well-crafted, with meticulous attention to detail and precision, ensuring that customers receive a premium product that is of exceptional quality. The brand's experienced designers are dedicated to bringing their unique, creative vision to life, resulting in jewellery that is both stylish and sophisticated.

At Philip Jones, customer satisfaction is of utmost importance, which is why the brand is devoted to delivering exceptional service to every customer. This commitment to excellence has earned Philip Jones a stellar reputation in the jewellery industry, with many loyal customers returning time and again to find the perfect addition to their jewellery collection.

Philip Jones Banner


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(7,388)

484 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery and the jewellery is…

Quick delivery and the jewellery is really nice for the price. The gift pouches that also came are a nice added touch, and I got an extra set of jewellery- I guess because I spent a certain amount 😅 would buy again

25 August 2026
Rated 5 out of 5 stars

Quick delivery with up to date…

Quick delivery with up to date tracking, love the earrings , well made and have easy and secure clasps which some earrings from others are not easy to secure at the back, would definitely buy again.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Just lovely

Just lovely! So pretty and the packaging and presentation is fantastic. Looks expensive. Great value for money. Thank you

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Helpful Company

I have been very Impressed with all the help I experienced when my First Parcel never arrived and the Company sent me a Replacement straight away.Would certainly recommend this company.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

First Class

Also look to phillip Jones before other companies. Great offers prices fab and quick service what's not to like

28 August 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for earrings and a ring…

I was looking for earrings and a ring to complete a jewellery gift of a necklace and bracelet and you had exactly what I needed.
Easy to purchase / checkout etc
Speedy delivery
Tracking available
100% happy with my purchase which came in cute little pouches to keep them In , thank you

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Always happy !

Bought from Philip Jones before...always great choices, great quality, great prices and excellent customer service. Thank you.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Easy website to navigate, good choice of jewellery at very affordable prices.
Beautiful jewellery arrived really quickly in very good packaging, also received a free gift.
Excellent service, will use again and definately recommend.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely jewellery

Recently came across Philip Jones jewellery & have purchased 2 items from them.
Both special birthday gifts.
The jewellery is great quality and looks more expensive for what it is. Delivery was quick too. Would recommend this shop & will be purchasing again in the future.

26 August 2026
Unprompted review

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