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PGL Travel Reviews 

1,533
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 559 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the local staff are exceptionally helpful, friendly, and fantastic with children, providing continuous support and daily personal encouragement during all activities. Families truly enjoy the wonderful wide range of well-organized events, clean spaces, and delicious food available throughout their memorable stay. Though some reviewers noted that accommodations can occasionally feel basic, crammed, or extremely warm during the summer heat waves. A few guests also felt that certain facilities, such as toilets or activity arrangements, suffered from poor management and very long waiting times.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that team members are consistently kind, friendly,... See more

Holidays

Reviewers highlight positive aspects of holidays, expressing high satisfaction with family breaks and... See more

Service

Clients share positive opinions on service, highlighting how reliable, attentive, and well-organised the... See more

User experience

People report positive experiences with user experience, highlighting an incredible range of activities that... See more

Facilities

Consumers find facilities to be positive, highlighting the excellent amenities and safe environments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We went on a family holiday with PGL. Stayed in a magical listed castle in Northumberland. Excellent value, brilliant staff and soooooo much fun! Also very good at managing dietary needs

Rated 5 out of 5 stars

We had a fabulous weekend with a group of 23 Brownies. The staff were amazing, nothing was too much trouble. Friendly, helpful and great with the girls. Great range of well planned activities... See more

Rated 5 out of 5 stars

My children aged 13 both spent a wonderful week at Boreatton Park. Activities were fun and they are excited to return again next summer. Staff were helpful and went above and beyond in every situatio... See more

Company replied

Rated 5 out of 5 stars

Loved our four days at PGL. Staff very well trained, courteous and brilliant with the kids. Wide range of activities that are well run. Would recommend, particularly if looking to push yourself out of... See more

Company replied


Company details

  1. Adventure Sports Center

About PGL Travel

Written by the company

Here at PGL we have been using the power of adventure and exploration to enrich young people's lives for 65 years.

Our holidays enable children to discover their potential and create memories to last a lifetime.

Travel with us as a school, individually - on our children-only holiday camps - or bring the whole clan on a family adventure. What is in common on all of our breaks are that the kids come first - with unrivalled care from our experienced on-site teams, a fun-filled activity schedule and a good dose of something we call the PGL magic!

Find out more for yourself at www.pgl.co.uk

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(1,533)

552 reviews in the last 12 months

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Rated 5 out of 5 stars

Lincolnshire camp stand out

Stayed at the Lincolnshire camp as a family . The staff were so genuine , friendly and safety conscious we felt in great hands. The variety of activities was perfect for teenagers and adults , the food pretty decent especially the breakfast and fresh salads , accommodation is basic but had a good shower and kettle so all you need . We met likeminded people and had real family fun can’t wait to return.
One feedback point - names of staff need to be highlighted on tops so we can name stand out ones as so many
Kyle I wouldn’t of done zip wire but for his encouragement . Bar staff super friendly Jaime , James and lovely lady . Wish could name them all so nice

7 August 2026
Unprompted review
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Reply from PGL Travel

Thank you for leaving us a 5 star review! We're thrilled to hear that you had a fantastic time at PGL Caythorpe Court. Great feedback about the name badges - you always want to be able to put a name to a friendly face. Thank you for calling out Kyle, Jaime and James - we'll make sure they see your comments. We hope to see you again soon!

Rated 5 out of 5 stars

A great value, fun experience

We had a really wonderful time doing 15 different activities over the 5 days. The staff were all lovely and knew the kids by name after mere hours.

It was such good value for money and for a family of 4 to do all the activities we did separately would have cost multiple thousands of pounds!

Would highly recommend!

3 August 2026
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Reply from PGL Travel

Thank you for the 5 star review! You're so right, unlike other holiday destinations, all our activities, meals and accommodation are included in the price - so thank you for calling that out for us! We hope to see you again soon for another family adventure.

Rated 4 out of 5 stars

4 fun-packed days of activities

4 fun-packed days of activities! My daughters wanted to swap an activity which was not a problem.

We would go back to PGL Caythorpe Court.

3 August 2026
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Reply from PGL Travel

Hi! Thank you for leaving us a review after your Family Adventure - we're thrilled to hear you had such a great time, and that your daughter was able to swap out an activity for one she preferred. We hope to see you again soon for another action-packed few days.

Rated 5 out of 5 stars

Fun for families, especially younger children

We've been on several 4 night family adventure holidays with PGL and found it a great experience (my kids ages have ranged from 9 to 14, but there were other families with much younger children). The activities are non-stop, with 4 scheduled activity sessions per day plus the option of lunchtime activities, early and later evening ones too. It's taken us a few goes to realise that we enjoy the holiday more if we take at least one session off for a rest/change of pace. The choice is great, we especially enjoyed high ropes, canoeing, zip wire and aeroball, plus plenty of climbing and abseiling type activities, giant swing, rifles and archery. In any micro breaks between activities, my son usually found a game to join in on the football pitch. Other families attending seemed friendly and the kids generally got along well.

PGL staff were great, food was decent (buffet style). Accommodation was basic but good (make sure to book a room with single bed for adult. The bunk beds can be quite cramped). Great smoothies and milkshakes available to purchase all day long and a nice gift shop open at lunchtime only.

3 August 2026
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Reply from PGL Travel

Wow - what a great review, thank you for leaving us 5 stars! We're so happy to hear that your whole family had a brilliant time. Sounds like you were kept very busy and made the most of every moment! Thanks for trying so many activities and we hope to see you again soon.

Rated 5 out of 5 stars

Great family holiday

Great family holiday. Brilliant schedule of activities. Great food. Comfortable accommodation. Excellent staff. We will be back for our fourth visit next year!

3 August 2026
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Reply from PGL Travel

Thanks for choosing PGL for your 3rd family adventure, and for leaving such a brilliant review. We're delighted to hear that we ticked all the boxes again, and can't wait to welcome you back again next year.

Rated 5 out of 5 stars

Osmington Bay Aqua Explorer 2026

Both onsite and offsite activities were excellent, all the staff were knowledgeable and their was a great ratio of staff to young people, our son had an amazing time and wants to go again.

27 July 2026
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Reply from PGL Travel

Thank you for the 5 star review - we're thrilled that your son enjoyed his Aqua Explorer adventure, hope he had a great time doing all the water activities! We hope to see him again soon.

Rated 4 out of 5 stars

Excellent range of activities for adults and children

Good value for money. Excellent range of activities which were fun for the whole family including adults. We got to try a lot of activities we had never done before. Love the outdoor heated pool too!

3 August 2026
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Reply from PGL Travel

Hi Lorraine - thanks for the great review! We're really pleased to hear that you had a brilliant time, participated in the activities and made the most of the heated pool.

Rated 5 out of 5 stars

Absolutely perfect trip

Absolutely perfect trip. The kids loved every part of it - great quality time together!

3 August 2026
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Reply from PGL Travel

Wow, what a fantastic review - thank you! We're so happy to hear your family adventure was 'perfect' and that you got to spend lots of quality time together. We hope to see you again soon.

Rated 5 out of 5 stars

Brilliant 4-night family break!

Visited Caythorpe Court for a 4-night family stay and it was fantastic. Family ensuite rooms, accessible facilities, great catering, fabulous staff (who are absolute pros at supporting children, and adults, to challenge themselves!), and BRILLIANT activities. Exhausting but honestly one of the best breaks we've had and such a confidence-building trip away! We will definitely be back - the variety of activities was great!

3 August 2026
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Reply from PGL Travel

Wow, what a review! 😊 Thanks so much for sharing. It sounds like you packed a lot into those four days! We're thrilled to hear the activities, catering and facilities hit the mark, and we'll make sure your kind words are passed on to the team at Caythorpe Court. Thanks for choosing PGL for your family adventure, and we'll be ready for round two whenever you are!

Rated 5 out of 5 stars

Welcoming & friendly camp for kids

From welcoming to leaving my daughter has a fantastic experience.

Highlights were paddle boarding, canoeing, cookout & silent disco.

She's made friends from Norway, Italy & Newcastle that are planning to return next year together again.

Dalguise is a fantastic location for the camp with great activities and a location that is easy to get to.

Andrea, Harley, Kirsty & Diego made my daughter feel welcome for the two stays this summer (7 nights & 4 nights).

11 July 2026
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Reply from PGL Travel

Thank you so much for your lovely review! 😊 We're delighted to hear your daughter had such a fantastic experience at Dalguise and made friends from across the UK and beyond. Paddle boarding, canoeing, cookouts and silent discos are always hard to beat! We'll make sure Andrea, Harley, Kirsty and Diego see your kind words. It sounds like your daughter made memories to last a lifetime, and we can't wait to welcome her back for another adventure next year!

Rated 5 out of 5 stars

Thank you Osmington Bay

The whole PGL team from start to finish were exceptionally helpful and accommodating. Apart from a brief hiccup at the beginning which was rectified swiftly, the whole experience was reassuring. When it came to the Camp week, drop off went really smoothly. Each evening our eldest was able to call us to update us on all the fun activities they had done and this was really reassuring to hear how much fun they were having. Midweek the team called us to arrange contact with our youngest so that we could speak to him and get some updates which was really nice. At pick up it was really organised and reassuring to see the security they had in place. The staff were already cheerful and helpful, and when the boys were brought back, they had big smiles on their faces. Handover went really well, although the staff are all quite young, they were really approachable and happy to talk to us about what the boys had been up to and how they had been for the whole week. Both boys have asked if they can go again next year, which is a big thumbs up for us. Thank you, Osmington Bay PGL.

27 July 2026
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Reply from PGL Travel

Wow, thank you for such a thoughtful review! 💚 We're so pleased to hear that both your boys had a fantastic week at Osmington Bay and that you felt supported and reassured every step of the way. It's lovely to hear how much the regular updates, friendly team and smooth arrival and departure experience meant to you. The biggest compliment of all is that both boys want to come back next year! We'll be sure to pass your kind words on to the team.

Rated 5 out of 5 stars

Enjoyable experience for a range of different ages

The 3 siblings, who have different personalities and interests, all enjoyed the experience and wish to return next year. They all enjoyed the activities and the food. 2 of the girls fell into different age brackets but staff accommodated them together when they were a bit anxious about sleeping in different rooms.

3 August 2026
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Reply from PGL Travel

Thank you for your lovely review! 😊 We're so pleased to hear that all three siblings had such a great experience and are already looking forward to coming back next year. It's wonderful to hear they enjoyed the activities, food and making new memories. We're especially glad our team could help the girls feel more comfortable and settled. Thanks again for sharing your experience, and we hope to welcome them back for another adventure soon!

Rated 5 out of 5 stars

First PGL experience for our SEN school…

First PGL experience for our SEN school was outstanding.The care and empathy from the staff was incredible.All our questions been answered and solutions were made to suit everyone from our group.
Thank you for being part of Woodfield school's journey.

3 August 2026
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Reply from PGL Travel

Thank you so much for your wonderful review! We're delighted to hear that your first PGL experience was such a positive one. Knowing that our team helped make every member of your group feel supported and included means the world to us. We'll be sure to share your kind words with the team. Thank you for letting us be part of Woodfield School's journey, and we hope to welcome you back for more adventures in the future! 😊

Rated 5 out of 5 stars

This is a great place for kids with…

This is a great place for kids with plenty of activities. They won't be left aside and a team would provide them with sufficient attention.

21 July 2026
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Reply from PGL Travel

Thank you for your lovely review! 😊 We're so pleased to hear that there was something for everyone to enjoy and that your child felt supported throughout their stay. Keeping children engaged, active and included is what it's all about! Thanks for sharing your experience, and we hope to welcome you back for more adventures soon.

Rated 5 out of 5 stars

My son has hust returned from his 3rd…

My son has hust returned from his 3rd year ar summer camp and he is still loving it. Teams are great, it is very easy to communicate with the centre if / when required.

My son has been fortunate enough to have attended the same week as some of the boys he met on his 1st year. It's genuinely heartwarming.

He comments on his experience in the same way I commented on mine when I attended 15 years ago.

I highly recommend this centre.

27 July 2026
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Reply from PGL Travel

Thank you for such a lovely review! It's fantastic to hear that your son has enjoyed three summers with us and is still having an amazing time. We're especially glad he's been able to reconnect with friends he's made through camp year after year, that's what PGL is all about! The fact that you're comparing his experience to your own PGL memories from 15 years ago is incredibly special. Thanks for your recommendation, and we hope to welcome him back for summer camp number four! 😊🌟

Rated 5 out of 5 stars

Excellent activities particularly the…

Excellent activities particularly the day-time ones, very popular for both my 15-year old and 12-year old. Well organised, safe environment, great staff.

21 July 2026
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Reply from PGL Travel

Thank you for the 5 star review - we're so pleased your 15 and 12 year olds had a blast!

Rated 5 out of 5 stars

Great Experience

This was my kids first “residential experience” and they loved it. They came home full of stories and new experiences. Highly recommend and we will undoubtedly be sending our kids again in the future. The team at Merchants Hill did a great job and they enabled new experiences in a safe and professional environment.

27 July 2026
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Reply from PGL Travel

Thank you for your wonderful review! 😊 We're thrilled to hear the first residential experience was such a hit. Coming home full of stories, new experiences and great memories is exactly what we hope for! We'll be sure to pass your kind words on to the team at Marchants Hill. Thanks for your recommendation, and we'd love to welcome your young adventurers back again soon!

Rated 5 out of 5 stars

Kids Camp 2026

Kids camp 2026 was a lot of fun at Dalguise, this year. My children were opportune to engage in various activities which include the burn walk, fencing, archery, survivor and much more.
The evening entertainment ranged from disco, campfire and much more over a 7 day peroid.

25 July 2026
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Reply from PGL Travel

Hi Obinna, thank you for your 5 star review - we're so pleased that your children really enjoyed their stay at PGL Dalguise, and got to try so many activities! We hope to see you again soon.

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