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PGL Travel Reviews 

1,533
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 559 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the local staff are exceptionally helpful, friendly, and fantastic with children, providing continuous support and daily personal encouragement during all activities. Families truly enjoy the wonderful wide range of well-organized events, clean spaces, and delicious food available throughout their memorable stay. Though some reviewers noted that accommodations can occasionally feel basic, crammed, or extremely warm during the summer heat waves. A few guests also felt that certain facilities, such as toilets or activity arrangements, suffered from poor management and very long waiting times.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that team members are consistently kind, friendly,... See more

Holidays

Reviewers highlight positive aspects of holidays, expressing high satisfaction with family breaks and... See more

Service

Clients share positive opinions on service, highlighting how reliable, attentive, and well-organised the... See more

User experience

People report positive experiences with user experience, highlighting an incredible range of activities that... See more

Facilities

Consumers find facilities to be positive, highlighting the excellent amenities and safe environments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We went on a family holiday with PGL. Stayed in a magical listed castle in Northumberland. Excellent value, brilliant staff and soooooo much fun! Also very good at managing dietary needs

Rated 5 out of 5 stars

We had a fabulous weekend with a group of 23 Brownies. The staff were amazing, nothing was too much trouble. Friendly, helpful and great with the girls. Great range of well planned activities... See more

Rated 5 out of 5 stars

My children aged 13 both spent a wonderful week at Boreatton Park. Activities were fun and they are excited to return again next summer. Staff were helpful and went above and beyond in every situatio... See more

Company replied

Rated 5 out of 5 stars

Loved our four days at PGL. Staff very well trained, courteous and brilliant with the kids. Wide range of activities that are well run. Would recommend, particularly if looking to push yourself out of... See more

Company replied


Company details

  1. Adventure Sports Center

About PGL Travel

Written by the company

Here at PGL we have been using the power of adventure and exploration to enrich young people's lives for 65 years.

Our holidays enable children to discover their potential and create memories to last a lifetime.

Travel with us as a school, individually - on our children-only holiday camps - or bring the whole clan on a family adventure. What is in common on all of our breaks are that the kids come first - with unrivalled care from our experienced on-site teams, a fun-filled activity schedule and a good dose of something we call the PGL magic!

Find out more for yourself at www.pgl.co.uk

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(1,533)

552 reviews in the last 12 months

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Rated 5 out of 5 stars

Family of 5. Amazing time…

We had wonderful time at PGL Barton hall. As a family of 5 we spent amazing time together reinforcing bonds, sharing memories and experiences. We overcame obstacles and fear of heights, had a laugh, enjoyed the pool, the evening activities. It was non stop. Staff is amazing. Super professional and careful and at same time joyful and involved. We will definitely keep booking!

24 August 2026
Rated 5 out of 5 stars

A fantastic 3-day weekend packed full…

A fantastic 3-day weekend packed full of fun and exciting activities. The staff were amazing throughout our stay, going above and beyond to ensure we had the best possible time. Thank you for making our weekend so memorable.

24 August 2026
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Reply from PGL Travel

Hi Laura, thank you for the brilliant review - thank you for joining us and we hope to see you at PGL again soon

Rated 5 out of 5 stars

Great value for money

Great value for money. The PGL staff was extremely friendly and helpful. Loads of fun activities during the day. Great catering service with lots of food options.

17 August 2026
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Reply from PGL Travel

Hi Kerem - thank you for the 5 star review, we're thrilled that you had a fantastic time at PGL... hope to see you again soon

Rated 5 out of 5 stars

Awesome experience

Awesome experience. Fab itinerary and great organisation. We had the best time

17 August 2026
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Reply from PGL Travel

Hi Amy, thanks for the recommendation, we're so pleased to hear that you had the best time at PGL!

Rated 5 out of 5 stars

We had a fantastic experience at PGL…

We had a fantastic experience at PGL Boreatton Park, and I would highly recommend it to any parent looking for an amazing camp experience for their child.

There is an incredible range of activities, and the children are kept engaged, active and entertained throughout their stay. The level of supervision and care is truly professional, and the staff do an excellent job of making sure the children feel safe, supported and included.

What I particularly appreciate is that PGL is about much more than simply having fun. The camp combines adventure and entertainment with valuable learning experiences. There is a strong focus on children’s behaviour, teamwork, communication and building positive relationships with their peers. It encourages independence, confidence and respect for others in a very natural and enjoyable way.

It is a wonderful combination of fun, adventure, learning and personal development. My daughter absolutely loved her time there, and we were very impressed with the organisation and care she received.

Highly recommended! A fantastic experience for children and definitely somewhere we would happily return to.

3 August 2026
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Reply from PGL Travel

Wow - what a fantastic review, thank you so much! We're thrilled that your daughter had the best time on her camp - we hope to see her again for another adventure soon.

Rated 4 out of 5 stars

PGL Trip

Overall , It was a great experience. The activities were planned carefully and were fun to participate in. Pony Trek was a favourite part of the day. The food was good and had many options to choose from. There were different accommodations for different age groups. There was no fan in any of the rooms and during the Summer Heat waves the rooms gets super hot. It got hard to sleep. The Night staff can do better by being more polite to the kids.

3 August 2026
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Reply from PGL Travel

Thanks for leaving us a review, we're pleased to hear that your child had a great time at PGL, and that they particularly loved the pony riding! Thanks also for the feedback on the warm rooms and night support team, we're always looking for ways to make our adventures even better.

Rated 5 out of 5 stars

Old school fun

My 4 day stay with 8 &10 yr old was brilliant. 4 different activities each day, no same day. Parents get involved too. Evenings were all about socialising kids making new friends playing games. Room was clean but basic (bed, bog, shower). Had everything you need (no screens) got WiFi if you take tablet etc. Kids were tired each night they did so much. There is a great drying station for your clothes after wet activities. Do need to go prepared, this ain't a place for Gucci sliders and LV bags.

Food - no complaints, they'll cater for fussy kids. Menu is was given for full stay period. Worst case scenario there is a Tesco/ Co Op 10-15 min drive. (No one we knew had to go)

Staff - Every single person was so polite, helpful, willing to go out their way. Those leading the activities were all amazing, always encouraging and helping the kids a bit scared/not keen but also challenging the braver kids so they don't lose interest.

Have recommended to all parents I know even 1 grandparents; not all activities are physical. I'd say not suitable for under 5'.

3 August 2026
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Reply from PGL Travel

Hi, thank for your lovely review - we're so pleased that your PGL break went so well - sounds like you had an incredible adventure together! Thanks for bringing a brilliant attitude and leaving the designer footwear at home - we hope you see you again for another unforgettable adventure.

Rated 5 out of 5 stars

Excellent centre excellent staff we…

Excellent centre excellent staff we have been using PGL for 15 years and we are service that support adults with complex needs including autism. The staff are so caring and adaptable and accommodating. We would recommend all people to use there centre 10/10

17 August 2026
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Reply from PGL Travel

Thank you for the brilliant review, we're absolutely thrilled to hear that we ticked all the boxes for your group and were able to support everyone in having a brilliant adventure. We hope to see you again soon.

Rated 5 out of 5 stars

A PGL break was an idea of my…

A PGL break was an idea of my daughters. The three of us had a great time, staff are awesome and the four days were action packed.

11 August 2026
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Reply from PGL Travel

Thanks for giving us a try, and we're so pleased that you had an awesome time! Thanks for the 5 star review

Rated 5 out of 5 stars

Fantastic holiday

Fantastic holiday, amazing activities. Friendly & knowledgeable staff.

17 August 2026
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Reply from PGL Travel

Thank you for the brilliant review!

Rated 5 out of 5 stars

What makes Dalguise is it's Staff!

What makes Dalguise is it's Staff. The experiences are amazing on their own but what takes them to the next level is it's staff. Engagement, getting to know your group, interaction, making the connections. Without the staff all you would have is a giant center with moments of extreme adrenaline. The staff help connect up those moments in between that help keep the fun rolling. There is choice and challenge everywhere you go, followed with support from the staff for those, oh no I can't do this moments. They are knowledgeable about their jobs, ensure safety is key but still ensure a relaxed and fun environment is present.
The scenery is amazing and the feeling of being in the middle of nowhere remains, the activities are incorporate within the nature in the best possible way.
They take dietary restrictions very seriously while again ensuring there is a wide range of choice for peoples meals. Highly rate their flavoured water machines!
The buzz we have all came home with is not something you can get from just an average center, experiences that you get from Dalguise live with you forever.

24 August 2026
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Reply from PGL Travel

We love our Dalguise team too! Thanks for the brilliant review, sounds like you made the most out of your PGL adventure, from the activities, safety, food and even our amazing hydration stations (peach and raspberry, lemon and lime or a mix of both?!)

Rated 5 out of 5 stars

Wore them out

Kids had a great time, entertained from . morning until bedtime. No time to think about technology. They slept for days after they were worn out but in a good way.

3 August 2026
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Reply from PGL Travel

PGL is a great way to unplug and get stuck into the great outdoors - thank you for the brilliant review and we're so pleased that the kids were all tuckered out after their big adventure!

Rated 5 out of 5 stars

Fantastic Holiday!!

Fantastic Holiday!!!
First family PGL holiday to Paris.
The accommodation is basic but very comfortable beds were very comfertable showered were incredible with both rainfall and power shower a perfect base for Paris sightseeing perfect for what we needed as very close to Disney, food was simple but enjoyable a fair amount of choice salad bar fresh fruit and pudding Dailey breakfast simple continental style no hot breakfast, option for self serve packed lunch with tasty baguette with tasty filling Dailey if your heading out, cool blocks and cool bags provided on request didn’t feel hungry, there is a pool snack bar to purchase additional snacks around the heated swimming pool.(only open at set times)
Activity’s were available should you choose to partake in them there were basket ball courts and balls tennis courts football courts badminton orienteering the equipment was there to use as and when you wanted to this is all optional. We did silent disco and familey team activity’s both very enjoyable. Small games room with board games pool table and air hockey a quiet lounge to cull I. Read or relax with board games tea coffee facility’s and a small bar very comfortable standard price drinks. The trip to Paris was brilliant very knowledgeable tour guides Will and Nate who very funny we enjoyed some great conversations with them and they are always happy to just sit and chat at dinner around the pool ect nothing was to much trouble. The day in Paris included a great boat trip. We had time to go round the local food market on dockside additionally we added in a trip to top of ifel tower just a short walk from drop off point and a guided trike tour costing 69 euros for an hour but great fun took us to l the good sights to stop for photo. Free champagne for adults at welcome meeting and wine included with dinner every night. This was so relaxed and the grounds were beautiful and you could get involved as little or as much as you wanted to no pressure. Disney was only 25min away by car however bring comfertable shoes we averaged 10,000 steps plus a day. parking is 25 euro a day at Disney . We opted to pay for a second park day on one of the free days this gave us 1 full day in each park well worth doing as you won’t do it in a day there are two very good end of day shows one in each park. You will feel very shattered after 😂 space them out if you can or do what we did Paris trip 2 days in Disney and one full rest day by the pool the day before travelling home. Do your research before you go decide what rides you want to do and use the app to navigate the shorter q times we did everything we wanted to do in the two parks over two days opt for quick serve dining we did lucky nugget in Disney frontier land 28 euro for main desert and drink there are cheaper options in Disney village including McDonald’s if you don’t mind the walk out of the park and back. On second day we did stark buster restaurant in the avengers section of Disney adventure world this was pizza pasta and salad again cheaper quick serve menu and was filling. Lots of free water refills around the parks and in the toilets bring refillable bottle, we tailored in shows around lunch time so we watch a show while eating packed lunch arrive early for thease as they fill up fast we did lion king show , Micky the magician and mini boutique show as well as parades ect all very good. All in all was a great priced holiday for the 3 of us great central base and was everything we needed with additional activity’s and fun should you want it. Would highley recommend. Big shout out to Nait very knowledgable great fun had some really good chats and giggles all the staff great fun friendly polite and nothing was to much trouble thank you PGL team.

18 August 2026
Unprompted review
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Reply from PGL Travel

Wow, what an incredible review! 🤩 Thank you so much for taking the time to share your experience with us.

It sounds like you truly made the most of your Paris & Disney adventure, from sightseeing in the city and climbing the Eiffel Tower to relaxing by the pool and fitting in some well-earned downtime! We love hearing how much you enjoyed the flexibility of the trip and that the centre worked so well as a base for your family holiday.

A huge thank you for your kind words about Nate and Will. We'll be sure to pass on your fantastic feedback. They’ll be thrilled to hear they helped make your trip so memorable (and provided plenty of laughs along the way!).

We're also delighted that you enjoyed the activities, boat trip, accommodation, and all those little extras that helped make your stay comfortable and fun. Your Disney tips are brilliant too and we're sure they'll be helpful for future guests planning their own magical adventure!

Thank you again for choosing PGL for your first family holiday. We hope it's the first of many and we'd love to welcome you back for another adventure soon!

Rated 5 out of 5 stars

Was a fantastic experience for my…

Was a fantastic experience for my daughter - she loved it and cant wait to return

17 August 2026
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Reply from PGL Travel

Hi there, thank you for your lovely review! We're thrilled to hear that your daughter had such a fantastic experience and loved her time with us. The fact that she can't wait to return says it all! ⭐

Rated 5 out of 5 stars

My son lives it

My son has just completed his 3rd trip to Windmill Hill. He goes for 3 nights with a couple of friends. He really enjoys it. He likes the food and the staff and has great fun. He felt the evening activities were not up to standard this year. Planning to send him for a whole week next summer.

17 August 2026
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Reply from PGL Travel

Hi there, thank you for taking the time to leave a review and for choosing Windmill Hill for your son's third PGL adventure!

We're delighted to hear that he had another great stay with us, enjoyed the food, got on well with our team, and had lots of fun with his friends. We also appreciate your honest feedback about the evening activities, we'll be sure to share your comments with the team as we continually look for ways to improve the experience for our guests.

It's fantastic to hear you're already planning to send him for a full week next summer. We can't wait to welcome him back for even more adventures, challenges, and memories with us!

Rated 5 out of 5 stars

A rare fun alternative for teen kids

A rare fun alternative for teen kids! A lot of outdoors - electronics free!!- experience full of fun and variety of games. Very impressed.kid came home dirty and happy!

11 August 2026
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Reply from PGL Travel

Love your review, we couldn't agree more! Great to hear your teen enjoyed a tech-free adventure and came home with lots of dirty washing!

Rated 5 out of 5 stars

PGL Summer Camp

Our daughter enjoyed every minute of her PGL experience. The staff were incredibly energetic, fun and also very responsive to individual needs. The activities that she took part in built confidence and gave her memories for life. She built new friendships easily and can't wait to return next summer!

17 August 2026
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Reply from PGL Travel

So pleased to hear that your daughter came home with lots of new confidence and happy memories... we can't wait to see her again next year! Thanks for the lovely review!

Rated 5 out of 5 stars

My child was extremely anxious and…

My child was extremely anxious and overwhelmed but the team members were amazing, they communicated fantastically with me, listening to both my recommendations and my wishes. They went above and beyond in settling my child down, and ensuring she had a holiday I’m sure she will never forget. She has asked if she can go back again soon. This is most definitely something we will do again next year

11 August 2026
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Reply from PGL Travel

Thanks for sharing your child's experience - we're thrilled to hear that our teams were able to help her settle in, feel confident and happy and have a brilliant PGL adventure. We can't wait to see her again next year!

Rated 5 out of 5 stars

Great stay at the Château. France

Great stay at the Château with loads of fun filled activities, the pgl team really make the effort to have the most fun possible for all the activities and trips provided.

17 August 2026
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Reply from PGL Travel

Hi Stuart, thanks for the great review - we are so pleased you enjoyed your PGL adventure at Château de Grande Romaine!

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