Pet Tags UK Reviews 

775
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great value, quality product. They engraved & despatched my order of 2 tags the same day & surprisingly for Royal Mail arrived next day. As my address can be hard to find I also managed to include w3... See more

Rated 5 out of 5 stars

Initially, due to Royal Fail....I mean Royal Mail somehow losing the original tag, I contacted the company again and they sent out a replacement without question. I can confirm the customer service... See more

Company replied

Rated 5 out of 5 stars

I recently purchased two pet tags from Pet Tags UK and I'm thrilled with my purchase! The quality is exceptional, crafted with care and durability. The engraving is clear and easy to read. Ordering wa... See more

Rated 5 out of 5 stars

This pet supplies store has fast delivery, which means my fur babies are always stocked up on their favorite goodies. They can't get enough, and I couldn't be happier with the service!

Company details

  1. Pet Store

Information provided by various external sources

High quality custom engraved pet tags for dogs, cats, puppies & kittens. Choose shape, fonts and colour. Free first class delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

775 reviews

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4.8

All reviews

(775)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service. Was given an expected delivery date when I ordered and it arrived on that day. Received useful updates about order status.

14 October 2022
Rated 3 out of 5 stars

I was pleased with my order when it…

I was pleased with my order when it finally arrived, but it arrived late which i was disappointed with. Though i understand that's out of the companies control it did cause some stress.

7 September 2022
Pet Tags UK logo

Reply from Pet Tags UK

Hi Jessica, Thank you for your review.

I'm glad you are pleased with the product, but sorry that your order did not arrive on time. It was dispatched on time via Royal Mail 1st Class however we are aware there have been some issues with late deliveries due to strikes etc.

We try to include these in our delivery estimation times but often after a strike or bank holiday there is a backlog in the Royal Mail network which takes some additional time to clear and can be hard to predict.

Thanks,

- Chris

Rated 5 out of 5 stars

Good quality easy to deal with.

Great website easy to use. Choose the brass bone design. Looks great and name stands out. Would put less words on the back when I get another as it is quite small lettering.
Well packaged and good correspondence. 😀

29 August 2022
Rated 1 out of 5 stars

Illegible.

The tag is 6 months old and is already completely illegible, completely useless.

29 July 2022
Pet Tags UK logo

Reply from Pet Tags UK

Hi Helen,

Thank you for your review, and sorry that you are not happy with the product. The tags can wear if allowed to bash against other metallic objects on the collar.

We would be happy to send you a replacement tag free of charge if you think it may be able to be mounted in a way which prevents this, or alternately if you can return the damaged tag to us we can provide a full refund for you.

Please contact us on sales@pettagsuk.com to arrange a replacement or refund.

Thanks,

- Chris

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